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Top 58 Speech Analytics Software SaaS Companies in May 2026

As of May 2026, there are 58 SaaS companies in Speech Analytics Software. They have combined revenues of $448.6M and employ 3.3K people. They have raised $387.4M and serve 1M customers combined.

Speech analytics software is designed to process and analyze spoken conversations, primarily used in customer service environments. By leveraging natural language processing (NLP) and artificial intelligence, this technology automatically transcribes speech into text and identifies key themes, trends, and sentiment. Organizations utilize speech analytics to enhance customer interactions, streamline communication processes, and improve overall service quality. The primary use cases for speech analytics include monitoring customer interactions for quality assurance, training and coaching staff, and gathering insights to inform business strategies. Typical features include real-time transcription, sentiment analysis, keyword spotting, and reporting tools. Common buyer personas for these solutions often encompass roles in customer service, sales operations, and business analytics, all focusing on improving customer experience and operational efficiency.

Companies
58
Revenue
$448.6M
Funding
$387.4M
Employees
3.3K

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Top Speech Analytics Software Companies

Showing 10 of 9 companies ranked by annual revenue.

1
ChapsVision

Suresnes, Ile-de-France, France

Created in 2019, ChapsVision enables sectors with a strong Data footprint such as Retail, Finance, Public Services, to succeed in their digital transformation thanks to a highly complementary portfolio of fully integrated business solutions around a Unified Customer and Product repository and a modern platform for analysis and investigation. ChapsVision now brings together the activities of Coheris, the historical leader in customer service, Octipas the unified commerce platform, NP6 the specialist in Customer Data Platform and Marketing Automation and Bertin IT, the specialist in Market and Speech Intelligence software solutions and digital investigation. Through very significant R&D investments supplemented by a sustained strategy of acquisitions and international development, ChapsVision wishes to quickly form a coherent, important group, capable of becoming the privileged strategic partner of its Customers, by relying on its 15 years of expertise.

Revenue
$70.5M
Customers
-
Year founded
2019
Funding
$175M
Team size
641
Growth
-
2
Sanas

Palo Alto, California, United States

We're the world's first real-time speech understanding platform. Our AI-powered technology is designed to revolutionize communication by giving multilingual speakers a choice when it comes to how they communicate. It's a step towards empowering individuals, advancing equality, and deepening empathy. Our mission is to build a more understanding world.

Revenue
$50M
Customers
45
Year founded
2019
Funding
$102.5M
Team size
295
Growth
50.51%
3
Cogito

Boston, Massachusetts, United States

AI-powered call center software

Revenue
$44.7M
Customers
1M
Year founded
2007
Funding
$87.5M
Team size
90
Growth
-
4
RevComm

Shibuya-ku, Tokyo, Japan

RevComm is the startup company developing Voice x AI-enabled cloud services based out of Tokyo, Japan. Our mission is "To create a new way to communicate and spark innovation throughout the world"​. As a 1st product, we are providing AI-enabled cloud IP phone "MiiTel"​.

Revenue
$35M
Customers
-
Year founded
2017
Funding
-
Team size
129
Growth
-
5
Pindrop

Atlanta, Georgia, United States

Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust for every voice interaction. Pindrop solutions protect some of the biggest banks, insurers, and retailers in the world using patented technology that extracts an unrivaled amount of intelligence from every call encountered. Pindrop solutions help detect fraudsters and authenticate callers, reducing fraud and operational costs, while improving customer experience and protecting brand reputation. Pindrop solutions have been implemented in 8 of the top 10 US banks and 5 of the top 7 US life insurers. Additionally, 70% of Pindrop US customers are Fortune 500. Pindrop, a privately held company, headquartered in Atlanta, GA, was founded in 2011 and is venture-backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, CapitalG, GV, and IVP. For more information, please visit pindrop.com.

Revenue
$34.7M
Customers
-
Year founded
2011
Funding
-
Team size
315
Growth
-
6
Inconcert

Madrid, Community of Madrid, Spain

We are the tech partner that is there for you throughout your CX transformation. We develop in-house GenAI-powered solutions that help you grow by creating valuable connections with your customers and teams. Our portfolio is comprised of five products that strengthen each key customer experience area. Combined, they create the omnichannel cloud ecosystem with the most advanced CX features on the market. With operations in 29 countries and on four continents, our mission is to work with you to redefine the future of customer experience. We drive your business results with innovation, our CX expertise, and proactive support every step of the way. Our omnichannel system includes cloud contact center solutions, virtual agents and GenAI conversational bots, marketing automation and CRM, quality management and speech analytics, and workforce management.

Revenue
$31.1M
Customers
-
Year founded
2001
Funding
-
Team size
283
Growth
-
7
Convin

Bengaluru, Karnataka, India

Convin is a Contact Center software that leverages AI to improve customer interactions. By utilizing conversation intelligence, companies with high volume calls can automate 100% call QA, uncover business-driving behaviors & actions, and auto-create personalized coaching instances. Moreover, we aim to eliminate human dependency and proactively address all call center challenges. Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact center processes with its platform capabilities. We recently secured seed funding led by Kalaari Capitals and backed by several renowned investors. For more information, visit www.convin.ai.

Revenue
$22.7M
Customers
-
Year founded
2020
Funding
-
Team size
151
Growth
-
8
AI Rudder

Singapore, Central Singapore, Singapore

AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This frees up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication.

Revenue
$20.8M
Customers
-
Year founded
2019
Funding
-
Team size
189
Growth
-
9
gnani.ai

United States

Gnani.ai is an industry leading deep tech voice first conversational AI company with proprietary products for omnichannel real time authentication, automation , agent assist and analytics . Gnani.ai empowers businesses to build customer-centric Conversational AI on multiple channels.

Revenue
$15.3M
Customers
-
Year founded
2016
Funding
-
Team size
139
Growth
-

Inclusion Criteria

- Must provide automated transcription of spoken language - Should include sentiment analysis capabilities - Must identify and categorize keywords or phrases from conversations - Should offer reporting tools for performance insights - Designed for use primarily in customer service or call center environments - Not just a recording tool; must also analyze and generate actionable insights