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How SmileBack CEO Jamison West grew SmileBack to $1M revenue with a 12 person team in 2021.

SmileBack is a customer satisfaction platform, built to be simple to use, but deep in insights. After every service transaction, one click from your customers on one of three emojis unlocks a world of increased customer loyalty, boosted morale and higher retention.

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SmileBack Revenue

In 2021, SmileBack's revenue reached $1M. Since its launch in 2014, SmileBack has shown consistent revenue growth.

SmileBack Revenue GrowthReported revenue / ARR by year$0$250K$500K$750K$1M$1M20142015201620172018201920202021$0$1MSource: GetLatka.com
YearMilestone
2021SmileBack Hit $1m revenue in April 2021
2014Launched with $0 revenue

SmileBack Valuation, Funding Rounds

SmileBack's most recent disclosed valuation is $3M.

SmileBack is a bootstrapped Enterprise Feedback Management Software startup. Founded in 2014, SmileBack has grown to $1M in revenue without raising any venture capital or outside funding.

As a self-funded Enterprise Feedback Management Software SaaS company, SmileBack has built its business with no outside investment.

SmileBack Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)Valuation$0$120142014 cumulative: $0 • 2014 Founded: $02014 Founded: $0 valuationSource: GetLatka.com
YearRoundAmountValuation% Sold

SmileBack Employees & Team Size

SmileBack employs approximately 12 people as of 2026.

SmileBack has 12 total employees in different roles and functions and 1 sales reps that carry a quota.

SmileBack Team GrowthReported headcount over time0369121520142015201620172018201920202021001212Source: GetLatka.com
YearMilestone
2021Reached 12 employees (April 2021)

Founder / CEO

Jamison West

Jamison West is listed as Founder / CEO at SmileBack.

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Customers

We do not have customer count information for SmileBack yet.

Frequently Asked Questions about SmileBack

What is SmileBack's revenue?

SmileBack generates $1M in revenue.

Who founded SmileBack?

SmileBack was founded by Jamison West.

Who is the CEO of SmileBack?

The CEO of SmileBack is Jamison West.

How much funding does SmileBack have?

SmileBack raised $0.

How many employees does SmileBack have?

SmileBack has 12 employees.

Where is SmileBack headquarters?

SmileBack is headquartered in United States.

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Compare SmileBack to the industry

SmileBack operates across multiple industries. Browse revenue, funding, and growth data for SmileBack in each sector below.

Source Attribution

Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.

Company data last updated .