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Jay Fulcher

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How Zenefits Reached About 10,000 Customers at a 65% Gross Margin While Targeting $100M ARR (Interview with CEO Jay Fulcher)

Jay Fulcher (Chairman and CEO of Zenefits) spoke to Nathan Latka.

Zenefits figures from the interview

Customers (2018)
About 10,000
Gross Margin (2018)
65%
Team Size (2018)
About 500 employees
“We were reimagining what we thought Zenefits could really mean to the marketplace. It did require really a resizing of the organization and a rethinking of really our business strategy.”
“It's not often when you have thousands of customers and plenty of cash with which to be able to kind of affect this pivot and to go in this new direction.”
“We're a pure play subscription software company and we're basically focused on HR, payroll, and we think really importantly benefits. So it's on a single platform and that's specifically focused on what we call SMB companies, which are defined as sort of one to 500 employees.”

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Bio

Jay leads Zenefits’ vision and strategy to level the playing field for small and mid-sized businesses by helping them manage growth, productivity, performance and compliance. Jay has more than 25 years of experience leading technology companies. Before Zenefits, he served as CEO of Ooyala and Agile Software. He was also a senior executive at both PeopleSoft and SAP. Jay also sits on the boards of Splice Machine and Onclusive. He regularly advises businesses and is a sought-after speaker. Jay holds a BS in Business Management & Economics from San Jose State University, where he also serves as a member of their Global Leadership Council.

Company

Zenefits

San Francisco, United States · Founded 2013

Revenue
$20M
Funding
$583.6M
Team size
421
Customers
10K

Company profile →CEO interview →

Also at Zenefits