1. Helpscout
United States · Call & Contact Center Software
Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
- Revenue
- $24M
- Funding
- $13M
- Customers
- 9K
- Team size
- 224
Dixa Alternatives & Competitors
The closest alternatives to Dixa are Helpscout, Intercom and Zoho. Dixa generates $23.4M in revenue with 167 employees. Every one of the 20 alternatives below is compared with Dixa on revenue, funding, customers, team size and founding year.
Dixa at a glance
- Revenue
- $23.4M
- Valuation
- $400M
- Funding
- $157.9M
- Customers
- 1K
- Team size
- 167
- Founded
- 2015
Dixa vs its top alternatives
Dixa is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  DixaThis company | Helpscout |  Intercom |  Zoho |  KloudGin |  DRUID AI |  Replicant |  Astute Technology Management |  Giva Inc |  Sprig |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $23.4M | $24M | $400M | $1.5B | $23.6M | $24M | $24.2M | $24.3M | $22.5M | $24.4M |
| Valuation | $400M | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $157.9M | $13M | $241.9M | $7.3M | Not disclosed | Not disclosed | $34M | Not disclosed | Not disclosed | $58M |
| Customers | 1K | 9K | 30K | 250K | Not disclosed | Not disclosed | 20 | Not disclosed | Not disclosed | 500 |
| Team size | 167 | 224 | 1.5K | 24K | 186 | 170 | 209 | 21 | 70 | 91 |
| Founded | 2015 | 2015 | 2011 | 1996 | 2014 | 2018 | 2017 | 1998 | 1999 | 2018 |
| HQ | United States | United States | United States | India | United States | United States | United States | United States | United States | United States |
Dixa competitors ranked
2. Intercom
United States · Call & Contact Center Software
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
- Revenue
- $400M
- Funding
- $241.9M
- Customers
- 30K
- Team size
- 1.5K
3. Zoho
India · Call & Contact Center Software
Zoho Corporation is a software company that provides cloud-based business management and productivity solutions. Zoho's product suite includes applications for CRM, email and collaboration, project management, finance…
- Revenue
- $1.5B
- Funding
- $7.3M
- Customers
- 250K
- Team size
- 24K
Other Call & Contact Center Software companies similar to Dixa
4. KloudGin
United States · Call & Contact Center Software
KloudGin is the only combined one-cloud industry-focused field service and asset management solution that automates work management processes, enables customer self-service, increases worker productivity, unlocking new…
- Revenue
- $23.6M
- Team size
- 186
5. DRUID AI
United States · Call & Contact Center Software
We are DRUID AI, providing the best end-to-end platform for AI-driven Conversational Business Applications. DRUID AI's platform enables fast, personalized, and hyper-automated interactions designed to deliver next-level…
- Revenue
- $24M
- Team size
- 170
- Revenue
- $24.2M
- Funding
- $34M
- Customers
- 20
- Team size
- 209
7. Astute Technology Management
United States · Call & Contact Center Software
IT management provider of help desk support increasing employee productivity for small- and mid-sized businesses in Columbus and Cincinnati
Astute Technology Management revenue & fundingDixa vs Astute Technology Management
- Revenue
- $24.3M
- Team size
- 21
8. Giva Inc
United States · Call & Contact Center Software
AI-Powered HIPAA-Compliant Help Desk, Customer Service & ITSM Applications. Founded in 1999, our median customer retention is 12.8 years. Beauty in Simplicity, Power in Functionality. Swift Deployment, Lasting…
- Revenue
- $22.5M
- Team size
- 70
- Revenue
- $24.4M
- Funding
- $58M
- Customers
- 500
- Team size
- 91
10. IntelliBPO
South Africa · Call & Contact Center Software
IntelliBPO is a premier Business Process Outsourcing (BPO) provider focused on offering leading global companies flexible and cost-effective strategies to deliver exceptional customer experiences.
- Revenue
- $24.4M
- Team size
- 177
11. Neocol
United States · Call & Contact Center Software
Helping the world’s most innovative subscription companies solve their most pressing initiatives by igniting best-in-class subscription performance with Salesforce. Neocol & Salesforce, together, create a world-class…
- Revenue
- $22.4M
- Team size
- 138
12. Skit
United States · Call & Contact Center Software
Skit.ai is a conversational artificial intelligence (AI) company that provides voice and chatbot solutions to businesses. Skit.ai's platform enables businesses to build and deploy custom voice and chatbot applications…
- Revenue
- $22.4M
- Funding
- $28.1M
- Team size
- 500
13. Skit
United States · Call & Contact Center Software
Skit.ai is a conversational artificial intelligence (AI) company that provides voice and chatbot solutions to businesses. Skit.ai's platform enables businesses to build and deploy custom voice and chatbot applications…
- Revenue
- $22.4M
- Funding
- $28.1M
- Team size
- 500
14. Tetherfi
Singapore · Call & Contact Center Software
Tetherfi delivers rich-media, Vision AI driven, in-app customer engagement for Sales and Service to enterprises. Tetherfi's Multi-eXperience (MX) platform powered by Tetherfi SDK / API, enables enterprises to chat…
- Revenue
- $24.8M
- Team size
- 225
15. Balto
United States · Call & Contact Center Software
Increase conversions, deliver a world-class customer experience, and decrease ramp time with Balto’s Real-Time Guidance for contact centers.
- Revenue
- $22.1M
- Funding
- $14.3M
- Customers
- 3.2K
- Team size
- 124
16. Avaamo
United States · Call & Contact Center Software
Avaamo is an advanced multimodal generative AI platform empowering global enterprises to automate and deliver outstanding self-service experiences. Avaamo supports self-service interactions across HR, IT service desks…
- Revenue
- $22.1M
- Team size
- 147
17. Connectandsell
United States · Call & Contact Center Software
ConnectAndSell is a cloud-based sales acceleration platform that helps businesses connect with more prospects and have more conversations. This platform uses a combination of technology and human expertise to automate…
- Revenue
- $25M
- Funding
- $11.1M
- Customers
- 400
- Team size
- 113
18. SafeSoft Solutions
United States · Call & Contact Center Software
SafeSoft Solutions offers cloud based call center software making sales and service interactions with clients and employees.
SafeSoft Solutions revenue & fundingDixa vs SafeSoft Solutions
- Revenue
- $25.4M
- Team size
- 216
19. Incident IQ
United States · Call & Contact Center Software
From help desk ticketing and IT asset management to maintenance work orders and beyond, the Incident IQ platform is transforming the way school districts provide and manage services.
- Revenue
- $21.3M
- Team size
- 194
20. Exchange Solutions
United States · Call & Contact Center Software
Provider of a cloud-based customer engagement platform designed to maximize customer lifetime value, customer satisfaction and profitability. The company's platform offers innovative customer engagement programs that…
Exchange Solutions revenue & fundingDixa vs Exchange Solutions
- Revenue
- $21.2M
- Team size
- 196
How Dixa compares
Fosselius did not name specific direct competitors to Dixa in the interview. He referenced Intercom indirectly, describing Dixa Messenger as what the team internally calls an intercom killer, positioning it as a next-generation live chat and messaging product. This characterization was Fosselius's own framing and is not a confirmed statement from Intercom.
Fosselius also referenced Hopin as an example of a company that pursued an aggressive M and A strategy to reach $100 million in ARR, though he stated that buying revenue at scale was not Dixa's strategy. Dialpad and UberConference were mentioned by the interviewer as an illustrative analogy for acquisition-driven user base expansion, not as competitors named by Fosselius.
Dixa vs the Call & Contact Center Software market
Dixa ranks #16 of 126 Call & Contact Center Software companies by annual revenue, putting it in the top 13% of the market.
- Companies tracked
- 126
- Median revenue
- $2.6M
- Median funding
- $113M
- Median team size
- 21
Who uses Dixa
Customers Dixa has named publicly in interviews, filings and case studies.
- General Atlantic
- Notion Capital
- acquisitions
Dixa funding
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Jul 2021 | Series C | $105M | $400M |
| Feb 2020 | Series B | $36M | $100M |
| Feb 2019 | Funding round | $14M | Not disclosed |
| Jan 2018 | Funding round | $1.8M | Not disclosed |
| May 2016 | Funding round | $1.1M | Not disclosed |
Dixa competitors FAQ
Who are Dixa's competitors?
The closest alternatives to Dixa are Helpscout, Intercom and Zoho. This page compares each of them with Dixa on revenue, funding, customers and team size.
What is the best alternative to Dixa?
Helpscout is the closest alternative to Dixa, generating $24M in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.
How much revenue does Dixa generate?
Dixa generates $23.4M in revenue.
How much funding has Dixa raised?
Dixa has raised $157.9M in funding.
How many customers does Dixa have?
Dixa has 1K customers.
Is Dixa bigger than Helpscout?
No. Helpscout generates $24M in revenue versus $23.4M at Dixa.
