2024 Revenue
$10.7M
Customers
3.7K
Funding
$0
YOY
34.2%
Avg ACV
$2.9K
Team
54
Profits
$275K
Founded
2019
How Expandi CEO Stefan Smulders grew to $10.7M revenue and 3.7K customers in 2024.
Expandi is a software company that provides a cloud-based automation tool for managing LinkedIn outreach and engagement. The platform uses artificial intelligence and machine learning algorithms to help businesses and individuals automate their LinkedIn prospecting, lead generation, and messaging workflows. Expandi offers features such as personalized messaging, auto-follow-ups, campaign analytics, and integration with third-party CRMs
Last updated
Expandi Revenue
In 2024, Expandi's revenue reached $10.7M. The company previously reported $8M in 2023. Since its launch in 2019, Expandi has shown consistent revenue growth.
| Year | Milestone | Quote |
|---|---|---|
| 2024 | Expandi Hit $10.7m revenue in October 2024 | |
| 2023 | Expandi Hit $8m revenue in July 2023 | |
| 2022 | Expandi Hit $7.3m revenue in November 2022 | |
| 2021 | Expandi Hit $6.5m revenue in November 2021 | |
| 2021 | Expandi Hit $6.5m revenue in April 2021 | |
| 2020 | Expandi Hit $3.5m revenue in April 2020 | |
| 2019 | Launched with $0 revenue |
Expandi Valuation, Funding Rounds
Expandi is a bootstrapped AI & Machine Learning Operationalization (MLOps) Software startup. Founded in 2019, Expandi has grown to $10.7M in revenue without raising any venture capital or outside funding.
As a self-funded AI & Machine Learning Operationalization (MLOps) Software SaaS company, Expandi has built its business with no outside investment.
| Year | Round | Amount | Valuation | % Sold | Quote |
|---|
Founder / CEO
Q&A
| Question | Answer |
|---|---|
| What's your age? | 40 |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
Expandi serves 3.7K customers.
Expandi Employees & Team Size
Expandi employs approximately 54 people as of 2026, including 3 sales reps that carry a quota. It serves 3.7K customers that rely on its solutions.
| Year | Milestone |
|---|---|
| 2024 | Reached 54 employees (October 2024) |
| 2023 | Reached 54 employees (November 2023) |
| 2023 | Reached 54 employees (October 2023) |
| 2023 | Reached 39 employees (September 2023) |
| 2023 | Reached 43 employees (July 2023) |
| 2023 | Reached 39 employees (July 2023) |
| 2023 | Reached 38 employees (July 2023) |
| 2023 | Reached 37 employees (July 2023) |
| 2023 | Reached 30 employees (January 2023) |
| 2023 | Reached 30 employees (January 2023) |
| 2022 | Reached 29 employees (November 2022) |
| 2022 | Reached 29 employees (January 2022) |
| 2022 | Reached 29 employees (January 2022) |
| 2021 | Reached 21 employees (November 2021) |
| 2021 | Reached 21 employees (August 2021) |
| 2021 | Reached 26 employees (April 2021) |
| 2021 | Reached 21 employees (January 2021) |
| 2020 | Reached 5 employees (November 2020) |
Frequently Asked Questions about Expandi
What is Expandi's revenue?
Expandi generates $10.7M in revenue.
Who founded Expandi?
Expandi was founded by Stefan Smulders.
Who is the CEO of Expandi?
The CEO of Expandi is Stefan Smulders.
How much funding does Expandi have?
Expandi raised $0.
How many employees does Expandi have?
Expandi has 54 employees.
Where is Expandi headquarters?
Expandi is headquartered in Eindhoven, Netherlands.
Compare Expandi to the industry
Expandi operates across multiple industries. Browse revenue, funding, and growth data for Expandi in each sector below.
Full Interview Transcripts
Sniper Targeting: Tactics your competition doesn’t know about, even with the 2021 LinkedIn changesMar 17, 2023
thanks for the warm introduction I hope everybody can hear me well I guess I'm the last one today and I did not expect it people here so really appreciate all your support especially as I come all the way from the Netherlands and we're going to talk today about sniper targeting so before I start I just want to know do we have some power users here some LinkedIn power users who's leveraging LinkedIn for lead generation who is actually leveraging LinkedIn to create content we have people who create content on LinkedIn or people who recruit and use LinkedIn to attract candidates okay this will be really great for all of you I have two left hands so I hope I can manage click on the right times what I actually want to share with you I divided it in three easy things and it's all about out-of-the-box strategies and race on how to search and find your audiences on LinkedIn so I'm not talking about sales Navigator searches and talking about search tweaks divided in for example LinkedIn groups inbound leads and some strategies which are leveraged for the past couple of years and which get me each and every time up to more than 70 acceptance rate and as a bonus some hex some email hex and how you can get a 55 reply rate after finding the Right audience and Outreach these people on LinkedIn there's no need to make that many notes as I want to share everything with you afterwards through QR code for the ones who do not know me my name is Stefan I'm the founder of expanding World leading software for LinkedIn Automation and I bootstrapped my SAS within two and a half years up to seven million in Revenue we mainly did that through Linkedin Outreach and the best place out there we created playbooks out of it and heavily distributed them to the audience I share this story I found a 500 last Edition in Austin so for the ones who want to watch that back I think it's on YouTube or Nathan put it on YouTube as well but let's start with some search tricks and I think for the ones who are quite active on LinkedIn and some people already raised their hands it became a bit of a more challenging one and a half year ago when LinkedIn put unfortunately in all these limits right um so I will share a bit about that and why it's important to to quality searches and sniper targeting and because if you have less people to outreach it will become way more important to find the right people as we have less shots left to approach all these people especially on LinkedIn some Spotlight filters and I see people thinking LinkedIn groups there are so many LinkedIn groups but I will tell some tricks about that and how you can leverage it yourself and for the ones who using LinkedIn to build out authority to build out a personal brand you can attract a lot of inbound leads and with some tricks it's quite easy to import all these people into a CSV and follow up on them on LinkedIn or to other channels but let's start with a 100 weekly limit LinkedIn is fighting spam it's the number one problem especially as a platform is growing super super fast it means that they wants to stop people approaching each other as at least people you do not know so therefore I think it becomes way more important to only Outreach people you know or at least that's what LinkedIn is aiming for and of course it's not possible we have a lot of workarounds we can bypass these limits but that's not what we're going to talk about today I especially want to focus on sniper targeting so only tactics on how you can find people with out-of-the-box strategies on LinkedIn to build your audience um LinkedIn groups I just talked about it who's leveraging LinkedIn groups are we have some people here already in LinkedIn groups or use it if you know for example that if you're part from a LinkedIn group for more than four days you can message these people without making connection requests so LinkedIn limited amount of connection requests up to one another week which is sort of 20 a day and if you're part of a group you can message these people without making connection requests and it's quite an easy conversation starter if you go to your basic search bar on LinkedIn you search by hashtag on a specific topic and you select the tech groups it will pop up all the relevant groups related to that specific keyword um you can make quite an easy introduction if you're not using it as a connection request you can send the message as I just mentioned and this is an example of how you can make and and kind of an enter area part of the same group let's exchange IDs and if you end for a coffee just let me know I will share all these things afterwards as well so with future profile if you have a paid subscription on LinkedIn for example sales Navigator it's possible to see who has future profile I for example leverage LinkedIn by producing content consistent each and every day and I attract I think in the last 90 days almost 8 000 profile visitors with a tool like expanding we can easily import all these profile visitors and you can use that as an elite source as a starting point to engage with these people you can do that on LinkedIn we can export them in a CSV we're capturing all the email addresses will make it quite easy to retarget these people to follow up on them per email and I think it's it's quite interesting because these people already showed interest in you in your profile so it's quite easy to engage with them afterwards and refer to that profile visit this is an example of how you can do that it's not that special quite easy and you can personalize that even more if you want that of course sniper targeting these are my three favorite strategies um LinkedIn it's full of content right I just mentioned it we see our timelines everybody's posting but how cool would it be if we can scrape each and every post on LinkedIn and I'm not talking only about your post but let's say your competitors post and Company posts or any post on LinkedIn and we can import within a split second all the people will like and comment on that specific post we can capture all the email addresses and within two minutes we can provide you with a CSV file you can use for retargeting you can use for email Outreach to a cool tool like instantly for example or if you can leverage and to like expanding to follow up on all these people on LinkedIn it's quite easy to make an introduction as you can refer to us a specific post I never ever achieved and I did it many times over for the past couple of years a lower acceptance rate by using or leveraging this strategy 70 percent um this is actually how it works you go to the specific post you copy the URL you go to into like expand your import the URL and within a couple of minutes it will pull over all the people who are engaged with that specific post after that you can decide what you do and leverage such a tool to follow up on these people per LinkedIn it's not needed um an example of how you can break through the noise with your messaging as everybody is approaching each other some boring outdated messages and bring some fun in it will always help me a lot to get people engaged and this is an example of how you can do that you can do that through connection requests to open emails for example but also through group messaging or event messaging that's also for events if you're part of an event it's possible to engage with these people without making connection requests if you're part of that specific event sniper targeting pool photos we see still a lot of people who are asking questions on LinkedIn and ask people to vote on that if it's your own poll it's possible to scrape all the people who vote for your poll to get engagement you can use for example an engagement pod which will give you a bit more traction and more people will see your post and I do like expand you can import all the People based on answers and funnel them based on answers to funnel them further to approach them afterwards this is how it works and an example again of a funny connection request which you can leverage in relation towards someone who voted on your pool defense LinkedIn is also full of events are we joining are some people who are joining LinkedIn events or Lincoln live sessions nobody cool yeah you you host it yourself I guess as well right yeah yeah um if you go to your basic search bar and you search for a specific keyword on LinkedIn and you enter the tab events afterwards that pull out all the relevant events in relation to your keywords which means that if you decide to attend that event then you're able to scrape all the people we also decided to join at the event so actually all these people decided to spend their valuable time to join that upcoming event we can pull over and expand all the people who do that and we can provide you with all the email addresses and additional information so you can use it for again retargeting you can use it for email Outreach or you can use it for approaching them on LinkedIn as well and it worked for each and every event the only requirement is that before you do it you need to decide to join that event yourself as well the reason this works so well is that you actually have a lot in common and these people already decided based on the topic to to join the specific event so if you provide something which is a bit similar or related it's actually quite cool to engage with these people and you will achieve a very high acceptance rate if you decide to send them connection requests GIF animations I think is by far one of the most interesting approaches I will share today as most of us are struggling on LinkedIn especially if we use LinkedIn for outreach to break through the noise right and um I did at least a 100 active campaigns without actually just with messaging and the rest of them read GIF animations and each and every time a double triply rate as everybody is sending the same messages outdated boring finding them on Google and instead of sending that I will show in a bit some examples for the ones we have a paid LinkedIn subscription let's say sales Navigator it's possible to send emails right but it's always a challenge with these credits you have a couple of credits and then at the time point you want to use it they are gone so I can learn your trick how you can send more than 800 free emails to open profiles without using any credits um and on top of that I will share all the playbooks all the strategies a breakdown of the strategies we talked today it's a broker calendar month berka Linderman if you are familiar on LinkedIn you see there on top of my profile that I have kind of a golden icon and that golden icon that means that your profile has a status open and if the profile has the status open it means that you're able to send them free email without using any kind of credits linkediness requesting of course it's undoable to walk through all these profiles one by one because it's causing a lot of time so what we can do is if you retrieve insert it doesn't matter if it's in post engagement search as I just explained if it's a sales Navigator search or an event search um you can pull over all these people into expand the I mean in a split second you can set the filter and we can see and provide you with information if it's an open profile and then you can start a campaign only to people with an open profile so it's actually kind of an End Mill with a subject line and some messaging you can use in there um like here instead of only using content it really helps to use personalized GIF animations and an example here you see a colleague of my Amy with leveraging GIF animations and if we send it to 1 10 50 or 100 people at each and every time will personalize the GIF animation based on the personalizations we put in so it can be a first name a company name it can be an image but it also can be the profile image as you see right there your actually receives super cool reactions from a lot of people as it's different in terms of what they receive on average each and every day [Music] um from all the at least 100 times I experimented for different purposes with leveraging this at each and every time uplift engagement up to 50 sometimes up to 70 percent in comparing to maybe on average at 25 30 if you're not using it so it's definitely worth to consider it and especially if you're not done it yet it's quite an interesting approach to break to the noise on LinkedIn and here you see some statistics and examples from campaigns we executed on with our own team um you can use it for example these are just some random examples I can provide you with more if you want after the connection request not to push not to send a link on the left side you see our colleague Amy and it's just yeah they call it an icebreaker image where you just actually thank people for the for the connection if you want to use it for that purpose in the middle you're seeing call to action from our colleague Sharon it's also with a dynamic content and it will really help to kind of a positive reply from people kind of a different fight and if you want to send or use it as a reminder for example if you invite people for your webinar as you see on the right side from our colleague Ivan and you can also use it and you can personalize it in this case with a first name and no matter if you send it to 110 50 or even thousand people it will each and every time use the right personalizations to execute on that um for the ones who are familiar with sales Navigator you have a filter and sales navigator that you can select People based on changing job roles for example in the last 90 days how cool would it be if you can send them in connection request or a Congress or on Kudos with a bottle of champagne based uh yeah sorry correct we do the same combination with with high price it's a personalization toolkit which you can also leverage outside of LinkedIn for personalized landing pages for email Outreach and in our case also for LinkedIn Outreach um you can also use it for example as inbound so let's say I think we all use calendly or sort of and similar tool that people book in an appointment you can just add an extra step or actually ask an additional question that they need to fill in before they confirm or submit their LinkedIn profile if they fill in their LinkedIn profile we can pull over by reverse web hook automatically in connection request and push such kind of an a cool GIF animation out out there you can use it if you're doing post on LinkedIn I did myself a lot of posts where I ask people to leave and comment and then return I will provide them with a guide and this is an example of how you can send them such such kind of a guide after they leave a comment and it's fully automated um for the ones who are leveraging LinkedIn for recruitment I think we all see that the kind of outdated approaches I I saw your profile it's super super cool I really want you to to engage with me it's not working perfectly fine anymore I experimented a lot with most wanted posters so let's say I pull over on most wanted poster and I put in there I'm looking on the lookout for a new Rockstar ARCA let's say your first name you really get such cool replies from people as they never received it before so if you want to leverage LinkedIn for uh yeah for recruitment it could be a really interesting idea to uh to do it that way I have playbooks about how you can do that and you can find them on our exponent block as well and we talked about these kind of strategies so how you scrape people by leveraging content creators we talked about open emails and how you can find these people and what place you can use for that um we talk about scraping LinkedIn events so actually every event possible and visible on LinkedIn and we also talked about LinkedIn pulse and Hyper personalization using personalized images and GIF animations for the ones who became quite enthusiastic after I shared all these things I have good news you can scan this QR code you can leave your email I will not spam you I promise and then you can access all these guides so it's a breakdown of all these five strategies that the house better wise with the place and all the messaging you can use to to leverage yourself this was what I want to share today give me some love if you like it and I wish you all a great evening with some with some beers as well thank you so much [Applause]
Linkedin Automation Tool Breaks $5m, Grows 5x yoy, Bootstrapped with $1m in ProfitsApr 13, 2021
Introduction hello everyone my guest today is stefan smolders he's a sas entrepreneur and he's bootstrapped to 5 million in revenue in just under 15 months he's the founder of the world's safest software for linkedin automation called expandy.io based in the netherlands and also a father stefan are you ready to take us to the top yes it's a honor to be here and uh thanks for that for the great introduction nathan you bet now you rarely see linkedin software or marketing software branded as the safest usually that's like construction work or you know dangerous work why do you use the word the safest linkedin automation software yeah let me tell you the story behind i am i'm managing multiple sas companies in the netherlands and one software already for more than five years is a very intelligent ip tracking software it's called lead express similar to software's like elite forensics albacross lead feeder where we can identify website visitors and it's actually a nice software to have but almost all the users of this kind of a software as they struggle with what's the best way to follow up right so actually i receive tons of such kind of requestions from people using the software and what they do is that they try to pick the phone they go to the reception nathan it's stephanie okay you please forward me to the person who's visited my website but it's actually a hard one so after receiving tons of such kind of questions i try to challenge myself to find a way to do acquisition on a much more modern way and then we're talking about somewhere around three years ago uh i jumped on linkedin and uh after be voting a bit on linkedin it became after a lot of spending a lot of time to educate myself as my number one lead channel so that was actually the starting point of helping people achieving results on linkedin as kind of a linkedin agency so you hear first did you write your first line of code for the software then in 2019 uh no uh in between and so so so i think it was somewhere around 2017 i i jumped actually on linkedin to provide a service uh uh in the beginning for myself to generate leads on on the linkedin platform by optimizing the profile or target audience and actually outreaching people in the beginning i did everything manually with two left hands i can't code anything myself and just one simple excel sheet after managing five customers accounts i found out that it was that time consuming that i could it was not scalable so i searched on linkedin or sorry on google on google for tools which could help me automate some repetitive tasks on linkedin and i've had tons of tools and we all know that are hundreds of tools which can automate some repetitive tasks on linkedin from drugstore to linked helper to meet learner to alfred and especially in that time mostly of all these tools were chrome extensions and some of them were catched by linkedin as well that means that linkedin is able to detect which kind of tools and they will actually flag the accounts who are using it so it was not that comfortable especially because i was managing a profile from c-level decision makers which did not know that yep so stephen just sorry just to split up the story because again we're short on time and i want to get sort of as many points here as possible so you launch the agency and it sounds like 2017 2018 you had five clients you were managing on linkedin their accounts you were doing this manually how much revenue did the agency do in its best month it it it's it's best month but that was later on i think uh maybe 100 100k a month and what year was that what month which month yep what year that was in 2018 and 2018. okay and so when did you start building the software expanding when did you launch it yeah we started building it in february 2019 we made our first github registration and we were able to run an and better version in july 2019 okay so in july of 2019 you launched the beta version and how much do customers how much do the initial customers pay you to use the software uh in the beginning uh we did not ask any money just to retrieve and get our feedback for us to define which audience is the best fit for us and we start with outreaching local users which are not that familiar with using any type of linkedin automation but that are all people who are using such kind of an ip tracking software and we found out in that beta that that was not the best audience for us for the simple reasons that we have to sell linkedin first second we have to sell linkedin automation and third we have to educate them because he did not know what they have to send so it was that time consuming and not scalable so after and i think it was september we decided before we launched it globally mid november 2019 to focus on the global market and only on linkedin agencies which had actually the same challenges as i faced when i was an agency owner myself and one of these challenges was to do safe outreach on linkedin because we all know that we're operating and let's call it kind of a grey area right yep no i understand that so those first agencies that were your customers you knew very well because you were a linkedin agency a year prior um so walk let's fast forward to today and then we'll get the growth story over the past two and a half years how much revenue did you guys do in terms of monthly recurring revenue last month Monthly recurring revenue yeah last month we closed on 445 k dollar monthly recurring revenue okay 40 45 000 last month and if you go back a year ago how much did you do in that month yeah we uh we implement our our strike it start counting mid november 2019 at zero dollars and what were you doing in the middle like 2020 uh in june 2020 we did one uh one million annual so let's 85 85 uh monthly so you're doing 45 000 a month today 445 400 okay i was about to say i thought you said five million dollar run rate so okay got it so last month you did 445 000 in revenue and a year prior to that you broke a million dollar run rate eighty three thousand dollars a month uh yeah in june 2020 last year one year ago i'm just trying to calculate a growth rate so a year ago you're at a million dollar run rate today you're at a five million dollar run rate now in november 2019 that's let's say uh 15 and a half months ago we started at zero okay yeah i understand that yeah you said in june of last year which is 20 20. yeah that's let's say nine ten months ago then right it's now april yeah ten months you did eight you did eighty three thousand dollars that month which is a million dollar run rate correct yeah now today you've broken a five million dollar run rate correct correct so over the past ten months you've 5xed from a million to five million dollar run rate correct that's what i was trying to get at so this is Bootstrapped impressive growth have you done this all bootstrapped or did you raise capital uh no it's all bootstrap so how did you do this i mean this is not easy right how did you get those first hundred agencies paying you to use the tech use your technology the first thing i actually did was finding out why people are buying from it so in the beginning i run more than 700 demos in five months with only agencies myself to understand why are they making a decision to pick x funding and not one of our competitors to have a better understanding about how we can position ex-funding and i find out that safety is it's it's the main topic for everybody that was one thing another underestimated thing in this grey area and let's call it a special market is that people want to do business with a reliable partner and a lot of our other profilers they are hiding themselves for linkedin so actually you even do not know who's behind that software especially if you want to outreach them or contact them or try to ask support it's very hard so we decided to not hide ourselves related but show our faces and our team and create videos and be visible and try to provide high priority support almost 24 7 around the globe with myself and our team of course and i think these two points are the basics which achieve the most success for us and the fastest growth and only picking a nice because the market is so huge so we decided to only go after linkedin agencies because we really understand what where their main challenges and we understand steven so help us understand sort of growth today so so this month how many new customers will you add i think we have two revenue streams and one revenue stream is that people can sign up straight from our website and we have somewhere around 300 signups per week on our website they are they they start trialing with the seven days trial and then we hope to convert as many as we can and the other revenue stream is that we provide wide labels and they are exclusively for agencies with more than 20 accounts and we have agencies on board with more than let's five six seven hundred accounts um so on the website we have uh let's say a thousand signups a month new signups and uh our revenue stream is that we only focus on wide labels and larger agencies because they are bringing more more accounts and they grow with somewhere around maybe 10 10 larger agencies per month got it so on the website you get a thousand sign ups per month now as a sign up are they putting in a credit card they're putting in a credit card but they can cancel it uh in the trial of course how much does the does the trial cost or is it free uh it's free they only have to add their card and then they can use it seven days for free and so you will automatically build them at the end of seven days if they don't cancel all right and what do you build them for what's the starting point price 99 okay got it uh makes a lot of sense and how many customers are you are you uh Currently serving 10,000 customers serving today uh we managing more than ten thousand active accounts in the expanded software along all the user ways so including the white list you said 10 000 total right and that's 10 000 customers or 10 000 linkedin accounts among your customers linkedin accounts among the customers and how many custo instead of counting the individual linkedin accounts if you just count the number of customers how many customers um i think for the for the for we have 155 right labels running so that are actually the customers and we have somewhere around 2000 i think 1970 or so people who are paying a subscription on the site but they can also manage more linkedin account of course i see so it's about a 50 50 revenue split between revenue you make from white label partners versus revenue you make directly from people paying 99 a month uh not exactly it's somewhere around 60 40 at the moment 60 white label yeah we have 300 k revenue at the moment per month from people who are paying straight with a card on the website and somewhere around 150k have coming from from agencies and white labels tell me about your team today stefan how many people total we have 22 people 22 and how many engineers nine nine engineers any quota carrying sales reps or no uh no we have uh uh uh only a small marketing team with five amazing girls which are providing demos and that's them that's their main job and supporting and serving our agencies and white labels so no no sales reps correct okay no sales reps nine engineers four on the marketing team or sorry five on the marketing team uh they're only goldar two demos so so again nine engineers five on marketing where's the rest of the team what are they doing it's in the support support okay got it and and and obviously churn at this price point with these kinds of tools is critical what was your churn over the last 12 months i have to verify it with my co-founder glenn you can see it exactly in our swipe so i have to came back to you later on that um it's not that bad but since we're growing so fast the numbers are going to be larger because of the amounts of course so the i think it's somewhere around the [Music] turns and downgrades 35k a month 40k a month okay about 35 000 of churn per month and downgrades but yeah we can divide turns on different ways right yeah that's a lot though i mean that would be 35 000 against your 450 000 a month in total revenue i mean that's about an 87 revenue churn per month which means over a year you're going to turn through the majority of your full customer base for example last month in total we growed with 68 000 dollars uh monthly recurring and so maybe we go with 110 and then 40 was done grace insurance and then 70 was the girl okay um 40 churns okay so you're saying last month you added 68 000 of new monthly recurring revenue net that that was the end result i see i see yeah i mean the the tricky part with that is when you're measuring churn on a cohort basis you don't include new customers that sign up and start paying so in the math you just gave me obviously you include new customer sign ups that's how you got 110 000 of of new revenue before subtracting away churns so we'll skip that for now since you don't have your stripe dashboard in front of you but let me go back to your funnel you're using so a thousand new signups on the website per month into the seven day trial how many of those will convert into paid accounts at the end of the month it will be somewhere around 400 380 400 that's a lot how do you get such a high conversion rate um i think because we focus a lot on people who are already familiar with using automation right so our main lead generator is actually our content strategy we have more than 15 14 15 000 unique visitors per week on our website so most of them are coming from our content and they actually are more familiar with they already use this kind of of a tool and what are you spending on when you look at your fully weighted cac to get a new 99 a month account all marketing budget you mean or what are the actual initial costs for for for the hosting and uh yeah we calculated that we have i think 70 more than 70 profit at the moment my question is how much do you spend all Customer acquisition cost in to get a new 100 a month customer that's actually not that much at the moment maybe uh twenty twenty dollars okay okay do you include your marketing team salaries in that calculation then it is if we count all the costs then it's let's say [Music] okay so if you take all of your five people on your marketing team and their salary let's say they make 5k each right so it's 25 000 a month in expenses there and you divide that by the 400 new customers that you convert on your website each month right that's sort of one way to calculate customer acquisition cost i'm just trying to understand when you say your 30 is your customer acquisition cost what are you including in that 30 dollars uh yeah that are the salaries we don't have for all areas the expertise in our team so we are outsourcing a lot of activities for example our whole sales strategy we are outsourcing that to kuliti from i don't know if you know from olga and we're working with the bumps team together to to to to help us also with marketing activities we have a lot of content writers so if i count all these costs together um that's somewhere around 4 40 40k 45k a month okay got it yes of 45k a month divided by 400 new customers right that you get from your website each month that's not including new white label partners obviously but across 400 customers it's about 100 100 bucks to get a new hundred dollar a month customer that's obviously a very healthy payback period so the math works out nicely there um help me understand how you go from 5 million today to 10 million by the end of the year where do you think your growth is going to come from yeah our growth will come from managing the company more based on data right we see also that we can improve a lot in in interns and in onboarding so from next month we will hire an external expert to focus more on the onboarding and and for the previous three months we start tracking why people are canceling and why people can't move forward for example from the first to the second payment so i think the quickest wins for ourselves are in that area to close the door in the back a bit more and if people are satisfied we see for example now that if we can bring people from the first to the second payment and that's also the uses challenge to make it more clear for them and if you can bring them results with examples and templates in that time period they if you can bring them to the second payment they will go to the third fourth five six and center step and are you guys profitable today stephen are you or you break even uh now we uh Profits we are very profitable we have an er i think from all the revenue 70 70 percent is perfect so of the 450 000 you did last month you're saying you take about 300 000 to the bottom line in profit yeah definitely okay so last month your bank account went up by three hundred thousand dollars after you pay all expenses salaries everything it's three hundred thousand extra yeah i think 275 to 80. oh it's still pretty close it's still pretty that's still pretty darn good so as founders what do you guys do with the profit do you pay it out as dividends or do you let it sit in the company bank account um a part in the company bank account we invested a lot of things in the beginning with our own money so we took that back as well and we investing at the moment a lot in um a new product so we hired some additional developers who are focusing on developing new software because we rely with everything what we do on one huge platform which is not that amused with it so it can be any data case that we have to change with them or move to some other products in the meantime and staphon what does your founding team look like how many of you are there and how did you guys split equity yeah we uh we are ready to i have to go call farmers so we are with the three of us and everything is uh uh divided uh separately do you so you each own 33 of the business that's correct so you did it equally okay and do you do anything since your bootstrap do you do anything with your team last year to give them a bonus if there's a lot of profit do you do a profit sharing plan with employees uh what we what we do is that we have a quarter bonus it's it's a along all the company uh so we will give everybody 500 net per quarter um if we reach reach to goals and we have a salary increasement of 10 for the well-performing people so you'll increase their salary 10 and you'll give them a 500 cash bonus if the team hits the quarterly goal yeah that's uh that's correct and what we also do but that was before the cove but now it's a little bit hard and every month we have a team activity uh for example we will go karting or a dinner with everybody uh who is in over we our company is located in eindhoven in the netherlands and most of our colleagues are there as well just a small amount is working remote but since it covered it's a full log down here in the netherlands so it's a little bit harder to do it now we have the idea in mind to do somewhere in july and huge work vacation for a couple of weeks in a house in spain where we invite everybody with mention somebody for for for the company but it's not realistic i understand that'll be that'll be fun once you can do it can you tell me what the court with the quarterly goal is right now for this quarter what's the goal yeah that we go with uh 35k a month okay so last month you did 68 000 so you're you're way ahead of that goal so if you if the team adds another 35 000 next month and the month after then everyone will get a 10 salary increase in a 500 cash bonus uh the salary increases are per six months and the quarter bonus are yeah per three months yeah okay got it that's great do you like that plan do you anticipate changing that profit sharing plan for employees at all over time or do you stick with it um to be honest when we started the company we were just with a couple of people less experienced and we all were single entrepreneurs solo entrepreneurs before so it's an interesting journey in terms of educating ourselves um how we can improve such such such kind of things and also to ask feedback from the from all the people working in in the company so such things can be changed uh fast and stevon before we uh wrap up here with the famous five tell me how 2020 ended how much total revenue did you do in 2020 and how much profit uh yeah we ended 3.1 million uh annual and how much profit did you make in 2020 uh that was uh a little bit less because it was our first year and i think somewhere around um one nine okay about one million in profit that's great well we love what you're building i love that you're doing this bootstrap out of curiosity what would you value your company at today um i i really don't know maybe maybe you can help me out but no i don't know either it's all personal that's why i asked yeah it's uh i put a lot of effort time and love into it so it's it's also a little bit of emotion um it it it's yeah it's really hard for me to say also because of that we operating on on the linkedin platform and which makes it maybe a little bit harder with all the upcoming changes and that they try to avoid spam and that we have to do smarter outreach and it's not so i think a lot of such kind of things will affect it as well so let's wrap up let's wrap up with the famous five years on number one what's your favorite business book um favorite business book is predictable revenue from uh from advanced number two is there a ceo you're following or studying um yeah i like uh uh following the landless team so uh our french friends number three what's your favorite online tool for building your business um i use actually mostly our own tool like spending uh besides yourself yeah besides your own oh oh sorry besides uh besides your own um then i shoot that on hyper eyes hyper white hyper eyes personalization tool number four how many hours of sleep to get every night five and what's your situation married single kids i'm married and i have one one kid a boy from uh four years and how old are you stefan i'm 37 37 last question what's something you wish you knew when you were 20 that i have the knowledge i have now because then i was quite my school very early as they launched their linkedin automation tool called expandy back in 2018 today they just broke five million dollars in revenue profiting almost 70 percent so last month they did 450 000 top line they took 300 000 in profit to the bottom line which they're paying out as dividends and rewards and reinvesting in new products across their bootstrap team of 22 people they finished last year 2020 with about 3.2 million revenue and about a million in profit they've grown 5x over the past 10 months really incredible growth story here stefan thanks for taking us to the top yeah it was a pleasure to be here and uh i wish you all the best as well my friend one more thing before you go we have a brand new show every thursday at 1 pm central it's called shark tank for sas we call it deal or bust one founder comes on three hungry buyers they try and do a deal live and the founder shares back end dashboards their expenses their revenue arpu cac ltv you name it they share it and the buyers try and make a deal live it is fun to watch every thursday 1 pm central additionally remember these recorded founder interviews go live we release them here on youtube every day at 2pm central to make sure you don't miss any of that make sure you click the subscribe button below here on youtube the big red button and then click the little bell notification to make sure you get notifications when we do go live i wouldn't want you to miss breaking news in the sas world whether it's an acquisition a big fund raise a big sale a big profitability statement or something else i don't want you to miss it additionally if you want to take this conversation deeper and further we have by far the largest private slack community for b2b sas founders you want to get in there we've probably talked about your tool if you're running a company or your firm if you're investing you can go in there and quickly search and see what people are saying sign up for that at nathan laca.com forward slash slack in the meantime i'm hanging out with you here on youtube i'll be in the comments for the next 30 minutes feel free to let me know what you thought about this episode if you enjoyed it click the thumbs up we get a lot of haters that are mad at how aggressive i am on these shows but i do it so that we can all learn we have to counter those people we got to push them away click the thumbs up below to counter them and know that i appreciate your guys's support all right i'll be in the comments see ya
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