Helpshiftrevenue, acquisition & funding
Conversational Intelligence Software180 Montgomery St, San Francisco, CaliforniaFounded 2011
Helpshift was acquired by Keywords Studios.
Helpshift is a San Francisco-based company that provides customer service software for businesses.
Helpshift revenue
Helpshift's annual revenue was $14.9M in August 2020, its last figure before Keywords Studios bought it (source not recorded).
| As of | Revenue | Source |
|---|---|---|
| Aug 2020 | $14.9M | – |
– source not recorded
Who owns Helpshift
Keywords Studios owns Helpshift. The date and price of the deal are not on record.
Helpshift funding rounds & investors
Helpshift has raised $53.5M across five rounds since 2012. The latest was a $15M Series C in May 2019.
| Date | Round | Raised | Valuation |
|---|---|---|---|
| May 2019 | Series C | $15M | – |
| Nov 2016 | Series B | $2M | – |
| Jun 2016 | Series B | $23M | $100M |
| Jun 2014 | Series A | $10M | – |
| Oct 2012 | Seed | $3.5M | – |
| Total raised | $53.5M |
Helpshift CEO & employees
Eric Vermillion was CEO of Helpshift. Helpshift had 162 employees (July 2023).
BoardSusan Choe, Philip Black, Sunil Sanghavi, Jishnu Bhattacharjee, Kiley Williams, Raj Gollamudi, Neeraj Arora
All 2 headcount readings, with sources
| As of | Employees | Source |
|---|---|---|
| Jul 2023 | 162 | – |
| Aug 2020 | 166 | – |
Helpshift FAQ
What was Helpshift's revenue?
Before Keywords Studios bought it, Helpshift's annual revenue was $14.9M in August 2020 (source not recorded).
Who owns Helpshift?
Keywords Studios owns Helpshift.
How much funding has Helpshift raised?
Helpshift raised $53.5M across five funding rounds before Keywords Studios bought it. The last was a $15M Series C in May 2019.
How many employees does Helpshift have?
Helpshift had 162 employees in July 2023.
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How this page is sourced
Founder figures link to the second they were said; public figures name their source; estimates are marked EST. and say whose they are. Not financial advice.
Updated Jul 25, 2023Data disclaimerReport a correctionClaim this profileRun Helpshift? Join the podcast