Top 33 Call & Contact Center Software Companies Under $1M Revenue (August 2026)

Paris, Ile-de-France, France

Vocapia Research develops speech processing technologies for multilingual, large vocabulary speech recognition (speech-to-text), automatic audio segmentation, language identification and speaker recognition. The Vocapia Research VoxSigma software suite delivers state of the art performance for broadcast data and conversational speech in multiple languages. This core technology can serve as the basis for a variety of applications ranging from interactive conversational systems to the automatic indexing of audio data. For the latter class of applications, large vocabulary continuous speech recognition is the key technology for enabling content-based information access in audio and video documents. Most of the linguistic information is encoded in the audio channel of audiovisual data, which once transcribed can be accessed using text-based tools. Among the most common applications of our technology are audio and audiovisual data mining (broadcast data, call center data), media monitoring, media asset management, and telephone-based conversational systems.

Stellenbosch, Western Cape, South Africa

Callbi is a secure cloud based recorder agnostic software as a service speech analytics solution for contact centres. Callbi makes use of proprietary speech to text technology developed over a period of more than 15 years, and accurately transcribes and analyses South African English, Afrikaans, Sesotho and isiZulu, with other vernaculars under development. Callbi enables your organization to monitor and analyze a 100% of your customer calls, to ensure compliance, sales or collection effectiveness, operational efficiencies, and optimize customer experience. Callbi also enables your organization to maximize revenue, reduce costs and mitigate risks.

Milan, Lombardy, Italy

IIO sviluppa AI Agents per automatizzare il customer care, offrendo supporto immediato online e al telefono. IIOWeb assiste gli utenti sui siti web con...

Auckland, North Island, New Zealand

Provider of recording tool designed for call scheduling. The company's tools provide media and fans with unprecedented access to their talent without compromising anyone's privacy or performance, enabling public relations teams and professional athletes to receive scheduled calls on their mobile phones without sharing any personal contact details.

Munich, Bayern, Germany

We provide AI support (voice, chat, email, WhatsApp) for electric vehicle charging – improving the driver experience & reducing costs for operators.

Newark, New Jersey, United States

Inisghto.ai is the complete AI-led communication solution. Transform your digital customer conversations with conversational AI voice and chat. Deliver instant human-like support wherever your customers are, from live chat to phone, SMS, Messenger, WhatsApp, and Instagram.

Orlando, Florida, United States

Puretalk.Ai conversational ai algorithms help automate end-to-end omnichannel and multimodal conversations. Our patented voice ai platform as a service (PaaS) and our full stack open source NLU Engine Ruth, (Really Understanding the Humans) solution, simplifies organizations' informal processes through our unique set of algorithms to synthesize natural-sounding human voices while engaging in a human like way in all channels with empathy, emotion, and true feelings. We are "The Voice of AI". We are "Humanizing AI". Our Apis and Sdk's are the most human like tools available for, Intelligent virtual agents, avatars, voice-bots, chat-bots, digital humans, audiobooks, podcasts, metaverse, IVR, voice commerce, smart emotional sms, smart emotional email, voice cloning as a service, etc

Paris, Ile-de-France, France

Leverage the latest progress in Speech AI to transform your Voice data into knowledge and actionable data. We use Speech-to-text, sentiment analysis and natural language processing to make sense of what your clients, employees, friends, contacts are saying. Our Voicemail app with more than 30k users is a show case of what we can do with speech recognition. The same technology is used by our customers to transcribe videos, search their content, power Virtual assistants, analyze clients calls...

Levallois-Perret, Île-de-France, France

Conversational AI Voice Agents for Businesses & The Phone Channel

Minneapolis, Minnesota, United States

With the highest containment in the market, Ottomation is the automotive leader in service scheduling AI. Not only does our service scheduling agent containt calls, but it also data mines your customers for additional revenue opportunities (learn more by setting up a demo). Make your dealership/BDC team more powerful, by empowering your best live agents, alleviating tedious tasks and increasing revenue. Every dealership should allow a customer the ability to schedule an appointment even when they are close. Ottomation was designed to help dealerships answer calls 24 hours a day 365 days a year scheduling service appointments in real-time. Cut your BDC costs, give your customers a better customer experience and increase your service revenue by analyizing data as the customer calls in. Otto doesn't just field your inbound calls, Otto automates your outbound calls your team should be doing, but doesn't have the time to do. Make hundreds of calls at the press of a button. We have added an average of over $68,785/month in added service revenue. It's time to update your phone system to work smarter!