- Revenue
- $750M
- Customers
- 5K
- Year founded
- 2006
- Funding
- $271M
- Team size
- 423
- Growth
- 363.07%
Top 100 Call & Contact Center Software SaaS Companies in May 2026
As of May 2026, there are 100 SaaS companies in Call & Contact Center Software. They have combined revenues of $2.5B and employ 8.9K people. They have raised $1.6B and serve 234.8K customers combined.
Call and Contact Center Software encompasses a variety of tools designed to assist organizations in managing and optimizing customer interactions across different channels. This category includes features such as automatic call routing, agent management, real-time analytics, and customer relationship management (CRM) integration. The primary use cases involve handling inbound and outbound calls, support ticketing, and providing multi-channel communication capabilities like chat, email, and social media support.
Filters
Sorting: Highest -> Lowest
Top Call & Contact Center Software Companies
Showing 10 of 3 companies ranked by annual revenue.
2
Uniphore
Palo Alto, California, United States
Uniphore is the Business AI Company for the agentic enterprise. The Uniphore Business AI Cloud spans agents, models, knowledge, and data, combining the simplicity of consumer AI with the rigor, security, and scalability the enterprise demands. Business users can harness AI effortlessly and deliver outcomes immediately, while CIOs gain the foundation to build powerful AI applications embedded into workflows and trained on enterprise data. Built for the Enterprise, backed by AI Leaders Backed by NVIDIA, AMD, Snowflake, and Databricks, Uniphore brings a unique combination of capital and strategic alignment — validating its position as the definitive Business AI leader. Recent acquisitions of ActionIQ, Infoworks, Orby AI, and Autonom8 further cement Uniphore's AI talent depth and accelerate outcomes for clients. A Complete, Composable Platform Uniphore is designed to be: Sovereign — run on any public cloud, private cloud or on-premises with full control over your data and AI models. Composable — choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond. Secure — embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection. Trusted at Scale Over 2,000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth, improve efficiency, and deliver personalized customer experiences. Customers include leaders across industries, like Skechers, LastPass, Atlassian, HP, Allstate, Sony, and more. Industry Recognition Named to Inc.'s Best in Business List Listed on the Deloitte Technology Fast 500 Recognized in reports by Gartner, Forrester, and IDC From Pilot to Production Through strategic collaborations with industry leaders like KPMG, Cognizant, Rackspace, Databricks and Snowflake, Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
- Revenue
- $500M
- Customers
- 150K
- Year founded
- 2008
- Funding
- $606.7M
- Team size
- 866
- Growth
- 463.33%
3
SupportYourApp
Wilmington, Delaware, United States
Provides support coverage for IT companies, along with software, hardware, SaaS and fintech businesses. Support includes 15 languages via phone, email, live chat and social media
- Revenue
- $245.9M
- Customers
- -
- Year founded
- 2010
- Funding
- -
- Team size
- 416
- Growth
- -
Inclusion Criteria
- Must facilitate automated call distribution and routing to agents - Must support multi-channel communications, including voice, email, and chat - Must provide reporting and analytics for performance tracking - Must enable integration with CRM systems for customer data management - Must include tools for workforce management to optimize staffing - Not just for basic telephony; must also support advanced customer interaction features.