- Revenue
- $750M
- Customers
- 5K
- Year founded
- 2006
- Funding
- $146M
- Team size
- 423
Top 3 Call & Contact Center Software Companies $100M+ Revenue (August 2026)
As of August 2026, Latka tracks 3 call & contact center software companies with $100M+ in annual revenue. They have combined revenues of $1.5B and employ 1.7K people. They have raised $1B and serve 155K customers combined.
Every company below sells call & contact center software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
What Call & Contact Center Software Companies do
Call and Contact Center Software encompasses a variety of tools designed to assist organizations in managing and optimizing customer interactions across different channels. This category includes features such as automatic call routing, agent management, real-time analytics, and customer relationship management (CRM) integration. The primary use cases involve handling inbound and outbound calls, support ticketing, and providing multi-channel communication capabilities like chat, email, and social media support.
- Companies
- 3
- Revenue
- $1.5B
- Funding
- $1B
- Employees
- 1.7K
Filters
Sorting: Highest -> Lowest
Top Call & Contact Center Software Companies $100M+ Revenue
Showing 3 of 3 companies ranked by annual revenue.
2
Uniphore
Palo Alto, California, United States
Uniphore is the Business AI Company for the agentic enterprise. The Uniphore Business AI Cloud spans agents, models, knowledge, and data, combining the simplicity of consumer AI with the rigor, security, and scalability the enterprise demands. Business users can harness AI effortlessly and deliver outcomes immediately, while CIOs gain the foundation to build powerful AI applications embedded into workflows and trained on enterprise data. Built for the Enterprise, backed by AI Leaders Backed by NVIDIA, AMD, Snowflake, and Databricks, Uniphore brings a unique combination of capital and strategic alignment — validating its position as the definitive Business AI leader. Recent acquisitions of ActionIQ, Infoworks, Orby AI, and Autonom8 further cement Uniphore's AI talent depth and accelerate outcomes for clients. A Complete, Composable Platform Uniphore is designed to be: Sovereign — run on any public cloud, private cloud or on-premises with full control over your data and AI models. Composable — choose your layer, model, or component—vector DBs, knowledge graphs, data compute, and beyond. Secure — embedded guardrails, observability, and AI security ensure trusted, compliant, and enterprise-grade protection. Trusted at Scale Over 2,000 global businesses — including many of the Fortune 500 — rely on Uniphore every day to drive growth, improve efficiency, and deliver personalized customer experiences. Customers include leaders across industries, like Skechers, LastPass, Atlassian, HP, Allstate, Sony, and more. Industry Recognition Named to Inc.'s Best in Business List Listed on the Deloitte Technology Fast 500 Recognized in reports by Gartner, Forrester, and IDC From Pilot to Production Through strategic collaborations with industry leaders like KPMG, Cognizant, Rackspace, Databricks and Snowflake, Uniphore helps organizations move beyond experimental AI pilots to production-grade deployment — operationalizing AI agents across internal and client-facing workflows at scale.
- Revenue
- $500M
- Customers
- 150K
- Year founded
- 2008
- Funding
- $866.7M
- Team size
- 866
3
SupportYourApp
Wilmington, Delaware, United States
Provides support coverage for IT companies, along with software, hardware, SaaS and fintech businesses. Support includes 15 languages via phone, email, live chat and social media
- Revenue
- $245.9M
- Year founded
- 2010
- Team size
- 416
Frequently asked questions about Call & Contact Center Software Companies $100M+ Revenue
How many call & contact center software companies with $100M+ in annual revenue are there?
Latka tracks 3 call & contact center software companies with $100M+ in annual revenue. Together they generate $1.5B in annual revenue and employ 1.7K people.
Which call & contact center software company with $100M+ in annual revenue is the largest?
unifonic is the largest, with $750M in annual revenue, founded in 2006.
How much revenue does a typical call & contact center software company with $100M+ in annual revenue make?
The average call & contact center software company in this list makes $498.6M a year, across 3 companies with reported revenue. They serve 155K customers combined.
Who are the leading Call & Contact Center software vendors with $100M+ in annual revenue?
Ranked by annual revenue, the leaders are unifonic, Uniphore and SupportYourApp.
How much funding have call & contact center software companies with $100M+ in annual revenue raised?
The 3 call & contact center software companies with $100M+ in annual revenue tracked here have raised $1B in disclosed funding between them.
Related Customer Service Software categories
Inclusion Criteria
- Must facilitate automated call distribution and routing to agents - Must support multi-channel communications, including voice, email, and chat - Must provide reporting and analytics for performance tracking - Must enable integration with CRM systems for customer data management - Must include tools for workforce management to optimize staffing - Not just for basic telephony; must also support advanced customer interaction features.