Latka logo

Top 26 Call & Contact Center Software Companies With $10M–$100M Revenue (August 2026)

As of August 2026, Latka tracks 26 call & contact center software companies with $10M–$100M in annual revenue. They have combined revenues of $795.2M and employ 5.5K people. They have raised $1.2B and serve 73.3K customers combined.

Every company below sells call & contact center software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Call & Contact Center Software Companies do

Call and Contact Center Software encompasses a variety of tools designed to assist organizations in managing and optimizing customer interactions across different channels. This category includes features such as automatic call routing, agent management, real-time analytics, and customer relationship management (CRM) integration. The primary use cases involve handling inbound and outbound calls, support ticketing, and providing multi-channel communication capabilities like chat, email, and social media support.

Companies
26
Revenue
$795.2M
Funding
$1.2B
Employees
5.5K

Filters

Sorting: Highest -> Lowest

Filters

Top Call & Contact Center Software Companies With $10M–$100M Revenue

Showing 10 of 26 companies ranked by annual revenue.

1Plivo logo
Plivo

Austin, Texas, United States

Customer engagement platform

Revenue
$86.6M
Customers
70K
Year founded
2011
Funding
$2.1M
Team size
247
2enfinitec logo
enfinitec

s-Hertogenbosch, North Brabant, Netherlands

enfinitec is a provider of integrated service solutions, catering to various business needs, from customer care services to high-end repair.

Revenue
$60.2M
Year founded
2023
Team size
149
3AnywhereNow logo
AnywhereNow

Rotterdam, Zuid-Holland, Netherlands

What if you could 𝗿𝗲𝗱𝘂𝗰𝗲 𝗮 𝘀𝗶𝗴𝗻𝗶𝗳𝗶𝗰𝗮𝗻𝘁 𝗽𝗲𝗿𝗰𝗲𝗻𝘁𝗮𝗴𝗲 𝗼𝗳 𝘆𝗼𝘂𝗿 𝘂𝗻𝗻𝗲𝗰𝗲𝘀𝘀𝗮𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗱𝗶𝗮𝗹𝗼𝗴𝘂𝗲𝘀 and 𝗴𝗮𝗶𝗻 𝟲𝟱% 𝗺𝗼𝗿𝗲 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗶𝗻 𝘆𝗼𝘂𝗿 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗰𝗲𝗻𝘁𝗲𝗿? With AnywhereNow you can leverage your existing Microsoft investments to 𝘀𝗸𝘆𝗿𝗼𝗰𝗸𝗲𝘁 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲, 𝘀𝘁𝗿𝗲𝗮𝗺𝗹𝗶𝗻𝗲 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗰𝗲𝗻𝘁𝗲𝗿 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 and 𝗿𝗲𝗱𝘂𝗰𝗲 𝗜𝗧 𝗰𝗼𝘀𝘁 through 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁 𝘄𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻, 𝗔𝗜 𝗱𝗿𝗶𝘃𝗲𝗻 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀, and a 𝗳𝘂𝗹𝗹 𝗼𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. AnywhereNow has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is: - The preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - The world’s first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a 𝗳𝗮𝘀𝘁𝗲𝗿 𝗰𝗮𝗹𝗹 𝗵𝗮𝗻𝗱𝗹𝗶𝗻𝗴, 𝘀𝗮𝘃𝗶𝗻𝗴 𝗰𝗼𝘀𝘁𝗹𝘆 𝘁𝗶𝗺𝗲 and 𝗼𝘃𝗲𝗿-𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿’𝘀 𝗲𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻. AnywhereNow is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. 𝗥𝗲𝗾𝘂𝗲𝘀𝘁 𝘆𝗼𝘂𝗿 𝗱𝗲𝗺𝗼 𝘁𝗼𝗱𝗮𝘆: https://anywhere365.webflow.io/book-a-demo

Revenue
$60.1M
Year founded
2019
Team size
546
4ANYWHERE365® logo
ANYWHERE365®

Rotterdam, Zuid-Holland, Netherlands

What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Anywhere365 has become the leading Dialogue Management solution, native to Microsoft Teams. Our Dialogue Cloud is - the preferred Dialogue Management platform for 1800+ global enterprises, like Toyota, Philips and DHL - recognized by Gartner and - the world’s first Microsoft certified Contact Center for Microsoft Teams. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues. Agents work from a single pane of glass. Not having to switch between different point solutions, will result in a faster call handling, saving costly time and over-delivering to the customer’s expectation. Supervisors can measure agent performance, and benchmark them against peers. But just tracking agent performance won’t cut it. Anyone in your business can become the contact center. That’s why we report on customer dialogue KPIs from initial contact to final resolution across the entire enterprise. Run the Anywhere365 Dialogue Cloud on a private or public cloud or as-a-service. Anywhere365 is highly scalable, extremely flexible implementation and ready for future business requirements without significant additional overhead. Request your demo!

Revenue
$51.8M
Team size
471
5Parloa logo
Parloa

Berlin, Berlin, Germany

Parloa is a Conversational AI platform for automating omnichannel customer service, e.g in phone bots or chatbots.

Revenue
$50M
Customers
150
Year founded
2017
Funding
$211.9M
Team size
403
Growth
212.86%
6Gladly logo
Gladly

San Francisco, California, United States

customer service platform

Revenue
$47.7M
Year founded
2014
Funding
$113M
Team size
221
7Observe.AI logo
Observe.AI

Redwood City, California, United States

AI-powered voice analytics for call centers

Revenue
$44.2M
Customers
150
Year founded
2017
Funding
$214M
Team size
407
8Movius logo
Movius

Alpharetta, Georgia, United States

Movius provides Secure Communications as a Service (SCaaS™), offering a complete work and personal separation solution on any mobile device. MultiLine™ by Movius is the trusted solution for using mobile voice, text, social channels, and Microsoft Teams for business-to-customer communications globally. This mobile communication evolution is what the company calls Phone 3.0™. Leading financial services, healthcare, and other regulated enterprises around the world use the company’s unified, secure communication platform to connect with their customers in more convenient, cost-effective, and compliant ways. Headquartered in Silicon Valley with offices around the world, Movius works with leading, global service providers including T-Mobile, SingTel, and 3.

Revenue
$42M
Team size
280
9IntelePeer logo
IntelePeer

Dania Beach, Florida, United States

IntelePeer simplifies communications automation through advanced AI-powered solutions, helping businesses and contact centers reduce costs, enrich the customer experience, and accelerate ROI. Driven by generative AI, the company’s Communications Automation Platform works seamlessly within existing business software and infrastructure, enabling brands to automate complex processes quickly and effortlessly. Built for business users, IntelePeer's vendor-neutral platform and low-code solutions leverage world-class AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey. Follow us on Twitter (@IntelePeer) for the latest company updates and industry insights.

Revenue
$35.2M
Year founded
2003
Funding
$387.1M
Team size
320
10Redwood Technologies Group logo
Redwood Technologies Group

Bracknell, England, United Kingdom

Provider of cloud communications and customer engagement services. The company's services operate across multiple communications channels that include voice, email, chat, web forms, social, text, video and Internet of Things and are delivered through Content Guru's global network of storm cloud platforms to an array of select clients that include government, public sector bodies, travel, financial services and retail organizations.

Revenue
$32.6M
Year founded
1993
Funding
$35.3M
Team size
111

Frequently asked questions about Call & Contact Center Software Companies With $10M–$100M Revenue

How many call & contact center software companies with $10M–$100M in annual revenue are there?

Latka tracks 26 call & contact center software companies with $10M–$100M in annual revenue. Together they generate $795.2M in annual revenue and employ 5.5K people.

Which call & contact center software company with $10M–$100M in annual revenue is the largest?

Plivo is the largest, with $86.6M in annual revenue, founded in 2011.

How much revenue does a typical call & contact center software company with $10M–$100M in annual revenue make?

The average call & contact center software company in this list makes $30.6M a year, across 26 companies with reported revenue. They serve 73.3K customers combined.

Who are the leading Call & Contact Center software vendors with $10M–$100M in annual revenue?

Ranked by annual revenue, the leaders are Plivo, enfinitec, AnywhereNow, ANYWHERE365® and Parloa.

How much funding have call & contact center software companies with $10M–$100M in annual revenue raised?

The 26 call & contact center software companies with $10M–$100M in annual revenue tracked here have raised $1.2B in disclosed funding between them.

Related Customer Service Software categories

Inclusion Criteria

- Must facilitate automated call distribution and routing to agents - Must support multi-channel communications, including voice, email, and chat - Must provide reporting and analytics for performance tracking - Must enable integration with CRM systems for customer data management - Must include tools for workforce management to optimize staffing - Not just for basic telephony; must also support advanced customer interaction features.