Top 100 Call & Contact Center Software SaaS Companies in May 2026

India

Superfone is India's 1st Business Phone Number built to help small businesses manage their customer interactions better and grow their business. Millions of customers reach out to local businesses every day on their phone numbers via voice or messaging. Apart from enabling these communication pipes, the current phone numbers do little to enable business growth of small and medium businesses. We at Superfone are here to change this! About us: We are a passionate team with deep experience in retail, consumer internet, payments across companies such as Flipkart, Phonepe, Ola and others. We're backed by top notch investors and industry angels and are putting together a great team. If you'd like to talk, please drop us a note at [email protected] You'll build: - a world-class product that’s still in its early stages and can impact millions of small businesses worldwide. - Work closely with the founders and leads to collaboratively create an innovative product.

Hongkong, Hong Kong, Hong Kong

eztalks is an all-in-one online engagement platform for effortless and cost-effective communication through text messaging, fax, and phone calls with customers and partners. At eztalks, we provide businesses with top-notch communication services, including SMS messaging, faxing, and phone calls. Our platform is designed to make these services simple, efficient, and cost-effective. Our SMS messaging service lets you quickly send text messages to your customers and partners, keeping them informed and up-to-date. With our easy-to-use platform, you can send messages to individuals or groups with just a few clicks. Our faxing service lets you send and receive important documents quickly and securely. Our platform is compatible with a wide range of file formats, making sending documents from your computer, smartphone, or tablet easy. Our phone call service is designed to be both reliable and affordable. With eztalks, you can make phone calls to anyone, anywhere in the world, at a low cost. Our platform also offers various calling features, such as call recording and forwarding, to meet your unique needs. At eztalks, we understand that communication is critical to the success of any business. That's why we offer comprehensive services to help you stay connected with your customers and partners. Our platform is easy to use and backed by experts who can always assist you with any questions or concerns. Experience the convenience and reliability of eztalks' SMS messaging, faxing, and phone call services today. Sign up for our platform and start communicating with ease and efficiency.

Berkeley, CA, United States

#1 Inbound Video Call and Customer Engagement Platform. 11Sight connects customers to businesses via video, audio, or chat from anywhere on the web with one click. Call us now: https://11sight.com/sales

Hatboro, Pennsylvania, United States

Omnichannel Contact Center Software

Palo Alto, California, United States

PlayAI is an advanced platform by PlayHT that enables users to create AI voice agents with highly realistic, human-like voices. The platform allows for the seamless creation and deployment of voice agents capable of handling conversations and tasks on websites, phone systems, and more. PlayAI provides a robust API and supports voice cloning, custom voice creation, and training agents on specific company knowledge. It is designed to enhance user engagement and automate interactions across multiple use cases, including customer service, IVR systems, and content creation.

London, England, United Kingdom

#1 Phone for Salesforce | Book your demo http://rocketphone.ai/demo | Our smart automation lets your teams focus on delighting customers, not on admin.

Huntington, New York, United States

Lawfty connects new clients to personal injury law firms around the country, using mobile ads and a cloud communications platform.

Raleigh, North Carolina, United States

thinQ is now part of Commio.

Los Angeles, California, United States

Behavioral Signals (Behavioral Signal Technologies, Inc.) develops technology to analyze human behavior from voice data. Transform your customers’ experience with Personalized Agent Intelligent Routing technology. Automatically match each customer to the best-suited agent using voice data and emotion AI, and see the overall performance and outcomes of your conversations reach higher levels

Paris, Ile de France, France

SnapCall is redefining customer support by enabling quicker ticket resolution and boosting overall satisfaction (OSAT) with AI-driven video communication. Integrated with platforms like Zendesk, ServiceNow or Salesforce, SnapCall offers instant video calls and SnapCall Clips, significantly shortening resolution times and improving support effectiveness. Choose SnapCall, where AI meets empathy to enhance support speed and effectiveness, driving customer satisfaction and loyalty.