Valuation · 2020
$304M
2024 Revenue
$44.2M(Est.)
Customers
150
Funding
$214M
Avg ACV
$294.4K
Team · 2026
407
Founded
2017
Observe.AI Revenue, Valuation & Funding (2024)
Observe.AI generated an estimated $44.2M in annual revenue in 2024. Source: GetLatka estimate
Observe.AI is a software company that specializes in AI-powered voice analytics for customer service. The company's platform uses natural language processing (NLP) and machine learning (ML) to analyze and transcribe customer service calls in real-time, providing insights and recommendations to help businesses improve their customer experiences. Observe.AI was founded in 2017 and is based in Redwood City, California.
Last updated
Observe.AI Revenue
In 2024, Observe.AI's revenue reached $44.2M. The company previously reported $30.1M in 2023. Since its launch in 2017, Observe.AI has shown consistent revenue growth.
| Year | Milestone | Source |
|---|---|---|
| 2024 | Observe.AI Hit $44.2m revenue in October 2024 | Estimated |
| 2023 | Observe.AI Hit $30.1m revenue in November 2023 | Estimated |
| 2022 | Observe.AI Hit $24m revenue in April 2022 | Not recorded |
| 2021 | Observe.AI Hit $15.3m revenue in January 2021 | Not recorded |
| 2020 | Observe.AI Hit $15m revenue in June 2020 | Not recorded |
| 2017 | Launched with $0 revenue |
Observe.AI Valuation, Funding Rounds
Observe.AI reached a $304M valuation in 2020, set during its Series B round.
Observe.AI has raised $214M in total funding across 6 rounds, most recently a $125M Series C round in 2022.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2022 | Series C | $125M | - | - | observe.ai |
| 2020 | Series B | $54M | $304M | 18% | Not recorded |
| 2019 | Series A | $26M | - | - | Not recorded |
| 2018 | Series A | $8M | - | - | Not recorded |
| 2018 | Pre-Seed | $120K | - | - | Not recorded |
| 2017 | Pre-Seed | $900K | - | - | Not recorded |
Founder / CEO
Customers
Observe.AI serves 150 customers.
Observe.AI Employees & Team Size
Observe.AI employs approximately 407 people as of 2026, up from 362 in 2024, including 27 sales reps that carry a quota. It serves 150 customers that rely on its solutions.
| Year | Milestone | Source |
|---|---|---|
| 2026 | Reached 407 employees (January 2026) | crunchbase.comEstimated |
| 2024 | Reached 362 employees (December 2024) | Not recorded |
| 2024 | Reached 265 employees (October 2024) | Not recorded |
| 2023 | Reached 265 employees (November 2023) | Not recorded |
| 2023 | Reached 265 employees (September 2023) | Not recorded |
| 2023 | Reached 252 employees (July 2023) | Not recorded |
| 2023 | Reached 255 employees (January 2023) | Not recorded |
| 2022 | Reached 229 employees (November 2022) | Not recorded |
| 2022 | Reached 229 employees (April 2022) | Not recorded |
| 2022 | Reached 265 employees (January 2022) | Not recorded |
| 2021 | Reached 223 employees (November 2021) | Not recorded |
| 2021 | Reached 223 employees (August 2021) | Not recorded |
| 2021 | Reached 156 employees (January 2021) | Not recorded |
| 2020 | Reached 135 employees (December 2020) | Not recorded |
| 2020 | Reached 135 employees (November 2020) | Not recorded |
| 2020 | Reached 75 employees (June 2020) | Not recorded |
| 2020 | Reached 105 employees (June 2020) | Not recorded |
| 2019 | Reached 40 employees (December 2019) | Not recorded |
| 2019 | Reached 45 employees (June 2019) | Not recorded |
| 2018 | Reached 5 employees (May 2018) | Not recorded |
Frequently Asked Questions about Observe.AI
What is Observe.AI's revenue?
As of 2024, Observe.AI generated an estimated $44.2M in annual revenue.
What is Observe.AI's valuation?
As of 2020, Observe.AI was valued at $304M.
When was Observe.AI founded?
Observe.AI was founded in 2017.
Who is the CEO of Observe.AI?
The CEO of Observe.AI is Swapnil Jain.
How much funding does Observe.AI have?
Observe.AI raised $214M across 6 rounds.
How many employees does Observe.AI have?
As of 2026, Observe.AI had 407 employees.
Where is Observe.AI headquartered?
Observe.AI is headquartered in Redwood City, California, United States.
Compare Observe.AI to the industry
Observe.AI operates across multiple industries. Browse revenue, funding, and growth data for Observe.AI in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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