Observe.AI
275 Shoreline Dr, Redwood City, California, United States
How Observe.AI hit $30.1M revenue and 150 customers in 2023.
Observe.AI is a software company that specializes in AI-powered voice analytics for customer service. The company's platform uses natural language processing (NLP) and machine learning (ML) to analyze and transcribe customer service calls in real-time, providing insights and recommendations to help businesses improve their customer experiences. Observe.AI was founded in 2017 and is based in Redwood City, California.
2017
Founded
$30.1M
2023 Revenue
25.34%
YOY
$214M
Funding
Observe.AI Revenue
In 2023, Observe.AI revenue run rate hit $30.1M in revenue.
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2023
Observe.AI hit $30.1M in revenue in 2023
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2022
Observe.AI hit $24M in revenue in 2022
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2022
Observe.AI hit $24M in revenue in 2022
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2021
Observe.AI hit $15.3M in revenue in 2021
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2021
Observe.AI hit $15.3M in revenue in 2021
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2020
Observe.AI hit $15M in revenue in 2020
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2017
Observe.AI launched in 2017 with $0 revenue
Observe.AI Funding History
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2022 Series C
Observe.AI raised a Series C of in April, 2022
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2020 Series B
Observe.AI raised a Series B of in June, 2020
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2019 Series A
Observe.AI raised a Series A of in June, 2019
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2018 Series A
Observe.AI raised a Series A of in May, 2018
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2018 Pre Seed Round
Observe.AI raised a Pre Seed Round of in January, 2018
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2017 Pre Seed Round
Observe.AI raised a Pre Seed Round of in June, 2017
| FUNDING DATE | ROUND | AMOUNT | VALUATION |
|---|---|---|---|
| April, 15 2022 | Series C | ||
| June, 01 2020 | Series B | ||
| June, 01 2019 | Series A | ||
| May, 29 2018 | Series A | ||
| January, 04 2018 | Pre Seed Round | ||
| June, 01 2017 | Pre Seed Round |
Team
Observe.AI has 265 total employees and 27 sales reps that carry a quota. They have 150 customers an engineering team of 97 and a marketing team of 13.
| DISTRIBUTION | QTY |
|---|---|
| Total team size | 265 |
| Engineer | 97 (37%) |
| Sales | 27 (10%) |
| Marketing | 13 (5%) |
Founder / CEO
Swapnil Jain
Q&A
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What's your age?
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Favorite online tool?
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Favorite book?
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Favorite CEO?
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Advice for 20 year old self
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Customers
Churn
Observe.AI Executives
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Swapnil Jain | CEO | [email protected] | - |
Observe.AI Employees
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Swapnil Jain | CEO | [email protected] | - |
Observe.AI Board of Directors
| Name | Position | Working Email | Personal Email |
|---|---|---|---|
| Steve Sloane | Board Member | - | - |
| Ankur Jain | Board Member | [email protected] | - |
| Jishnu Bhattacharjee | Board Member | [email protected] | - |
| Upal Basu | Board Member | - | - |
| Andy Vitus | Board Member | [email protected] | - |
| Priya Saiprasad | Board Member | [email protected] | - |
| Ram Gupta | Board Member | - | - |
Frequently Asked Questions about Observe.AI
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When was Observe.AI founded?
Observe.AI was founded in 2017.
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How much revenue does Observe.AI generate?
Observe.AI generates $30.1M in revenue.
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Who is the CEO of Observe.AI
The CEO of Observe.AI is Swapnil Jain.
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How much funding does Observe.AI have?
Observe.AI raised $214M.
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How many employees does Observe.AI have?
Observe.AI has 265 employees.
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Where is Observe.AI headquarters?
Observe.AI is headquartered at 275 Shoreline Dr, Redwood City, California, United States
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