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Top 50 Customer Communications Management Software Companies With $5M–$10M Revenue (August 2026)

As of August 2026, Latka tracks 56 customer communications management software companies with $5M–$10M in annual revenue. They have combined revenues of $402.4M and employ 3.7K people. They have raised $256.7M and serve 123.7K customers combined.

Every company below sells customer communications management software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Customer Communications Management Software Companies do

Customer Communications Management (CCM) software is designed to facilitate and streamline customer interactions across various communication channels. It allows organizations to create, deliver, and manage personalized communications while ensuring compliance with regulatory standards. Typical use cases for CCM software include customer engagement, marketing communications, and automated responses to inquiries, helping businesses to maintain consistent and timely contact with their customers. The software often features centralized communication platforms that integrate data from multiple sources, enabling personalized customer experiences. Common functionalities include template management, automated workflows, analytics for tracking engagement metrics, and omnichannel delivery options. Buyers of CCM software typically include marketing teams, customer service departments, and IT professionals who seek to enhance customer interactions and improve operational efficiency.

Companies
56
Revenue
$402.4M
Funding
$256.7M
Employees
3.7K

Filters

Sorting: Highest -> Lowest

Filters

Top Customer Communications Management Software Companies With $5M–$10M Revenue

Showing 10 of 56 companies ranked by annual revenue.

1inMediata logo
inMediata

San Juan, Jalisco, Mexico

Provider of a software designed to solve problems and respond to the needs of customers. The company's software develops web-based services that increase efficiency and helps to reduce costs through real-time adjudication of claims, electronic funds transfers, on-line reconciliation and data mining and informatics, enabling individuals to have ease in their hospital and physician billing services and payment reconciliations.

Revenue
$10M
Year founded
2002
Funding
$12.8M
Team size
136
2bemyfriends logo
bemyfriends

Seoul, South Korea

A SaaS solution for you to own and build a direct relationship with fans and customers and create sustainable values at any scale

Revenue
$9.9M
Year founded
2021
Funding
$25.8M
Team size
75
3Dealership Performance CRM logo
Dealership Performance CRM

Wilsonville, Oregon, United States

Firm offering a highly integrated CRM that brings process, procedure and accountability to dealerships worldwide

Revenue
$9.9M
Year founded
2014
Team size
68
4Encircle logo
Encircle

Kitchener, Ontario, Canada

By making it easy to collect, manage, and use field data, Encircle speeds up restoration jobs, gives visibility into a job's progress, and simplifies the creation and sharing of detailed reports. These reports meet and exceed the insurance industry's strict documentation requirements, improving customer satisfaction. Discover how Encircle makes managing claims easy at getencircle.com.

Revenue
$9.9M
Year founded
2012
Team size
90
5Access4 logo
Access4

Richmond, Victoria, Australia

Access4 is a technology company that delivers unified communication solutions through a trusted partner network. As a channel only provider, our partners experience seamless provisioning, automated invoicing and a flexible product suite, all backed by carrier grade services and industry leading integrations. We believe Managed Services Providers are best positioned to sell enterprise cloud voice and collaboration tools to businesses in ANZ. That's why we've developed an unrivaled partner program to accelerate every department in your business. From service delivery and management to business tools, sales enablement and learning pathways, we invest to make sure you're successful. With a strong commercial focus and automated management platform, we deliver fast and simple access into the market to over 100 partners across Australia and New Zealand.

Revenue
$9.8M
Year founded
2015
Team size
89
6Toku Pte. Ltd logo
Toku Pte. Ltd

Singapore, Central Region, Singapore

Developer of advanced communication platform designed to integrate with management tools. The company's platform provides a wide range of services from a core telco offering to next-generation communication features such as origination, routing and termination services for voice and SMS traffic, enabling clients to increase mobile productivity and customer engagement with readily available enterprise solutions as well as manages virtual numbers to access direct provisioning for both voice and text.

Revenue
$9.7M
Year founded
2018
Funding
$150K
Team size
133
7Nagish logo
Nagish

New York, New York, United States

Nagish makes communication more accessible using artificial intelligence (AI) to convert text-to-speech and speech-to-text in real time, designed for people who are deaf or hard of hearing.

Revenue
$9.6M
Year founded
2021
Team size
33
8WATI - WhatsApp Team Inbox logo
WATI - WhatsApp Team Inbox

Hong Kong, Hong Kong

Wati.io is a French technology company that provides a messaging platform for businesses to engage with their customers through popular messaging apps such as WhatsApp, Facebook Messenger, and Telegram. Wati.io's platform enables businesses to manage and automate their messaging communication, including customer support, marketing campaigns, and transactional messages.

Revenue
$9.6M
Year founded
2020
Funding
$8.3M
Team size
156
9CERTIFY logo
CERTIFY

GAITHERSBURG, Maryland, United States

CERTIFY is a leading provider of patient engagement and authentication globally which serves millions of patients, all with the common mandate to secure flexible engagement solutions in a HITRUST & HIPAA compliant environment. The best part? CERTIFY can be seamlessly integrated with your existing EHR to streamline and secure the patient journey.

Revenue
$9.4M
Team size
85
10BotsCrew logo
BotsCrew

San Francisco, California, United States

At BotsCrew, we revolutionize the way companies engage with their customers and empower their employees through innovative generative AI agents and voice assistants. Our mission is to help organizations enhance communication, boost efficiency, and deliver exceptional experiences. Since 2016, we have partnered with top global brands, including Adidas, FIBA, Red Cross, and Honda, developing over 200 AI-driven solutions across various platforms to drive real business impact. From customer-facing support to internal employee assistance, our AI technology transforms interactions across different industries. Why Choose BotsCrew? Trusted by Industry Leaders: Our clients include renowned brands such as Samsung NEXT, Mars, Virgin, and BMC. Award-Winning Expertise: Recognized as a top Generative AI Company and top AI Company in 2024 by Clutch, along with earlier accolades as a leading chatbot developer. Proven Results: We deliver measurable outcomes, making communication faster, more efficient, and highly scalable. Join the growing list of businesses leveraging BotsCrew’s AI solutions to future-proof their communication. Let's create the future of AI-powered interactions together.

Revenue
$9.2M
Year founded
2016
Team size
61

Frequently asked questions about Customer Communications Management Software Companies With $5M–$10M Revenue

How many customer communications management software companies with $5M–$10M in annual revenue are there?

Latka tracks 56 customer communications management software companies with $5M–$10M in annual revenue. Together they generate $402.4M in annual revenue and employ 3.7K people.

Which customer communications management software company with $5M–$10M in annual revenue is the largest?

inMediata is the largest, with $10M in annual revenue, founded in 2002.

How much revenue does a typical customer communications management software company with $5M–$10M in annual revenue make?

The average customer communications management software company in this list makes $7.2M a year, across 56 companies with reported revenue. They serve 123.7K customers combined.

Who are the leading Customer Communications Management software vendors with $5M–$10M in annual revenue?

Ranked by annual revenue, the leaders are inMediata, bemyfriends, Dealership Performance CRM, Encircle and Access4.

How much funding have customer communications management software companies with $5M–$10M in annual revenue raised?

The 56 customer communications management software companies with $5M–$10M in annual revenue tracked here have raised $256.7M in disclosed funding between them.

Related Customer Service Software categories

Inclusion Criteria

- Must provide tools for creating and managing personalized customer communications - Must support multiple channels including email, SMS, and print - Should offer automation features for streamlined communication workflows - Must include reporting and analytics capabilities to measure engagement - Not just focused on transactional communications; must also support marketing and customer engagement strategies - Should enable compliance with regulatory and governance standards in communications - Must integrate with existing CRM and customer data platforms