- Revenue
- $5M
- Customers
- -
- Year founded
- 2021
- Funding
- -
- Team size
- 12
- Growth
- -
Top 456 Customer Communications Management Software SaaS Companies in May 2026
As of May 2026, there are 456 SaaS companies in Customer Communications Management Software. They have combined revenues of $6.7B and employ 39.4K people. They have raised $3.8B and serve 72.6M customers combined.
Customer Communications Management (CCM) software is designed to facilitate and streamline customer interactions across various communication channels. It allows organizations to create, deliver, and manage personalized communications while ensuring compliance with regulatory standards. Typical use cases for CCM software include customer engagement, marketing communications, and automated responses to inquiries, helping businesses to maintain consistent and timely contact with their customers. The software often features centralized communication platforms that integrate data from multiple sources, enabling personalized customer experiences. Common functionalities include template management, automated workflows, analytics for tracking engagement metrics, and omnichannel delivery options. Buyers of CCM software typically include marketing teams, customer service departments, and IT professionals who seek to enhance customer interactions and improve operational efficiency.
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Top Customer Communications Management Software Companies
Showing 10 of 173 companies ranked by annual revenue.

Kyiv, Kyiv, Ukraine
Respeecher offers a variety of AI voice services for creators, studios, and businesses: • AI Voice Lab Get top-tier white-glove AI voice services from a team of sound professionals. We provide stellar service for filmmakers, music producers, animators, and specialists from other creative industries. With our AI voice technology, you can revive legendary voices, use kids’ voices that stay young, ensure faster dubbing & localisation, and find background voices. We follow a strict ethical code and focus on data security. • API Integrations Build any product with our high-quality voices or integrate our speech-to-speech (STS) & text-to-speech (TTS) conversions into your software. Need voices for accessibility, customer care, education, or notifications? Respeecher will enhance any software with diverse Hollywood-quality AI-powered human voices. • Call Centers Adapt the accent, voice, and gender of your customer support specialists with our groundbreaking real-time AI speech conversion to boost your NPS & CSAT. Preserve the tone and emotion of your support specialists as you adapt their voice to better suit the customer’s needs - all during a live conversation. • Voice cloning As a voice actor, you can train your own AI voice model to let it work for you as you rest or focus on other projects. You can also use voice cloning technology to preserve your voice or share it on Voice Marketplace. Respeecher takes ethics and security seriously, so you can be sure that your voice is safe and is only used with your consent. • Voice Marketplace Convert text or a recording to one of 100+ authentic AI-powered voices. Our text-to-speech converter lets you choose between Neutral & Lively narration styles. As for the speech-to-speech conversion, our voice changer technology makes you sound like a different person but keeps your tone & emotions. Need an accent generator? Voice Marketplace lets you convert your speech into British, American, and 10+ other accents.
- Revenue
- $4.8M
- Customers
- -
- Year founded
- 2017
- Funding
- -
- Team size
- 44
- Growth
- -

Paris, Île-de-France, France
Golem. ai is a French AI Deeptech specialized in intelligent messages processing solutions using natural language technology. We boast an ethical vision to AI including an explainable, transparent, and frugal approach.
- Revenue
- $4.6M
- Customers
- -
- Year founded
- 2016
- Funding
- -
- Team size
- 42
- Growth
- -

Nicosia, Cy, Cyprus
3CX is a software development company that owns and operates the website 3cx.com. The company offers a software-based phone system that provides communication solutions for businesses of all sizes. Founded in 2005, 3CX is headquartered in Cyprus and has offices in the USA, UK, Germany, Russia, Japan, South Africa, Australia, and Hong Kong. The company's phone system software allows users to make and receive calls via VoIP, as well as providing video conferencing, live chat, and other collaboration features. 3CX has over 50,000 customers worldwide and is known for its ease of use, scalability, and affordable pricing.
- Revenue
- $4.6M
- Customers
- 5M
- Year founded
- 2005
- Funding
- -
- Team size
- 51
- Growth
- -

Austin, Texas, United States
We are an innovative Austin-based communications-as-a-service company that builds technology to power scalable, personalized messaging solutions for enterprise businesses and educational & non-profit institutions. Our Five-Star-Rated Enterprise-Grade SMS Texting Software is Built for Big Business, yet Made Easy for Small Business. With over 10 years of experience, we have direct carrier connections, a robust ISO 9001 cloud platform with 99.9% uptime and dozens of features developed from years of carefully listening to our customers. This all adds up to outstanding deliverability at prices that are well below our competitors. Send text messages 1-to-Millions, or utilize our unique “TrueDialog” feature which enables 2-way, multi-user, team-based SMS conversations at scale. Our Enterprise Platform includes a Contact Center SMS Solution, Professional Administrative Controls, Android & IOS Mobile Apps and many other features. All integrated with major CRMs such as Salesforce, Microsoft Dynamics, Marketo, Oracle Eloqua, Hubspot and Campus Management. Between our Business Texting Solution and our fully-documented SMS API, TrueDialog is the perfect SMS provider for enterprise SMS customer engagement. We also offer a specialized platform for the education industry including Higher Education and K-12 School SMS/Texting Solutions. Dozens of features have already been built for you like our unique TrueDialog Team-Based 2-Way Texting, Contact Center SMS Feature, Scheduling Engine, Admin Controls, SMS Safe Dual Cloud-Database, Landline Texting, Multi-Channel Alert System, Voice, Email, Surveys, Click-to-Call and many more. No programming necessary. For developers, we offer a fully-documented RESTful SMS API with advanced pre-built features. Our SMS API campaign endpoint lets you send millions of SMS text messages with just a single API call. Save time. Code Less. Move Faster. Give us a call or come visit and let us show you our superior customer service.
- Revenue
- $4.5M
- Customers
- -
- Year founded
- 2008
- Funding
- -
- Team size
- 30
- Growth
- -

United States
Sukhiba is a conversational chat based platform for businesses looking to leverage the popularity of WhatsApp. Our platform enables organizations to connect with their customers and grow their reach through WhatsApp all the while driving revenue growth. Businesses can engage with their customers in a more personalized and interactive way, creating a seamless customer experience. We offer a revolutionary platform that streamlines - *Sales, Marketing, Payments, Logistics and Operations*, on a single unified platform. By providing a convenient and efficient way for customers to interact with businesses on the WhatsApp platform, Sukhiba helps increase customer satisfaction and loyalty while saving costs through the power of AI automation and data-driven insights. Our platform is easy to use and can be quickly integrated into existing workflows, making it an ideal solution for businesses looking to enhance their customer engagement and drive growth. Connect with us here on LinkedIn for the latest updates, industry insights and success stories. Learn more and unlock your business's full potential in the digital era. Together, let's revolutionize the way businesses operate and achieve unparalleled growth. Email us at [email protected]
- Revenue
- $4.4M
- Customers
- -
- Year founded
- 2020
- Funding
- -
- Team size
- 40
- Growth
- -

New York City, New York, United States
Reduce Risk. Derive Insights. Say the right thing. Soho2 Talos reduces risk, improves agent efficiency, and automates compliance by turning customer communications into actionable insights. Architected to seamlessly integrate with common contact center and CRM platforms, S2 leverages fully customizable solutions to analyze data and classify all customer interactions for easy risk-based prioritization, reporting, and actionability. In an era when customer interactions have grown beyond traditional call center formats, S2 provides native audio and text communication support. Taking an innovative approach, Sohosquared builds systems and models that adapt to a wide variety of risk and classification profiles across omnichannel customer interactions.
- Revenue
- $4.4M
- Customers
- -
- Year founded
- 2020
- Funding
- -
- Team size
- 39
- Growth
- -

Bucharest, Unknown, Romania
4PSA accelerates communication and team collaboration. For more than 21 years, we have engineered technology that enables service providers to offer IP PBX and Unified Communications in the Cloud. More than 15,000 partners trust our solutions to deliver Cloud services. Hubgets is a cloud communications platform that enables providers to offer advanced enterprise telephony, chat with file and screen sharing, video, presence, mobility, and contact center services to businesses from around the world. This award-winning solution provides a blazing fast go-to-market, integrated call charging engine, automated phone provisioning system, multitenant and distributed architecture, and competitive pay-as-you-go pricing. DNS Manager simplifies the management and automation of complex DNS infrastructures, while giving customers control over their zones and records. What describes us best We simply care. We believe in a culture of caring - care for the customer, care for products, care for details. Yes, we take pride in caring for things that others do not even bother about. We are an engineering company with deep focus on technology - brain-pickers, foosball lovers, biking aficionados, all sizes, all shapes and quite a few women, more than what you'd expect. More details here: https://www.4psa.com/people Join the team Challenging tasks, very different kind of perks and many growth opportunities. Plus, a guarantee that you will never get bored. Check out our openings, we have plenty of them.
- Revenue
- $4.3M
- Customers
- -
- Year founded
- 2002
- Funding
- $5M
- Team size
- 39
- Growth
- -

Berkeley, CA, United States
#1 Inbound Video Call and Customer Engagement Platform. 11Sight connects customers to businesses via video, audio, or chat from anywhere on the web with one click. Call us now: https://11sight.com/sales
- Revenue
- $4.2M
- Customers
- -
- Year founded
- 2016
- Funding
- -
- Team size
- 28
- Growth
- -

San Francisco, California, United States
Cubigo connects and streamlines your non-clinical operations and communications in senior living. Quickly make every department more efficient without disrupting current workflows. - Increase occupancy by boosting referrals and preventing early move-outs. - Do more with less staff. Create efficiency by automating and simplifying workflows. - Delight residents and families with easier request processes and better communication. Cubigo’s enterprise platform integrates smoothly with more than 30 clinical, operational, and financial solutions to eliminate redundant data entry. Consolidate information from all departments across all communities to create interactive dashboards that provide actionable insights. Join 600+ communities with more than 250K active users.
- Revenue
- $4.2M
- Customers
- -
- Year founded
- 2011
- Funding
- -
- Team size
- 38
- Growth
- -
Inclusion Criteria
- Must provide tools for creating and managing personalized customer communications - Must support multiple channels including email, SMS, and print - Should offer automation features for streamlined communication workflows - Must include reporting and analytics capabilities to measure engagement - Not just focused on transactional communications; must also support marketing and customer engagement strategies - Should enable compliance with regulatory and governance standards in communications - Must integrate with existing CRM and customer data platforms
