As of May 2026, there are 541 SaaS companies in Customer Success Software. They have combined revenues of $4.5B and employ 33.8K people. They have raised $2.8B and serve 71.1M customers combined.
Customer Success Software is a category of tools designed to help businesses manage and enhance their customer journeys. By tracking customer interactions and engagement, these solutions enable organizations to proactively address customer needs, ensuring satisfaction and loyalty. They integrate with Customer Relationship Management (CRM) systems and other business applications, providing insights that help teams identify potential issues and opportunities for improvement. Typically, Customer Success Software includes features such as health scoring, customer onboarding tools, and automated follow-ups, which help teams navigate their interactions with clients effectively. These tools are primarily used by customer success managers, account managers, and support teams across various sectors, focusing on fostering long-term relationships and minimizing customer churn.
Sorting: Highest -> Lowest
Showing 10 of 189 companies ranked by annual revenue.
Palo Alto, California, United States
The #1 Rated CRM For Usability And Customer Satisfaction, Vipecloud Is A Complete Sales CRM And Marketing Suite With Unparalleled Support. Get Started Free!
Sioux Falls, South Dakota, United States
Omnibooking is a platform for users to quickly connect with their potential clients through a hosted booking page with customizable settings and services - directly integrated to a lightweight CRM dashboard.
Charlotte, North Carolina, United States
For independent agents to be relevant and competitive, connecting with and servicing clients digitally is key. A lot of agents struggle to provide the type of experience policyholders have come to expect. At Insurance Agent App, we understand the challenges facing independent agencies in adjusting to digital expectations to stay competitive. That’s why we’ve developed a state-of-the-art mobile app service platform for the independent insurance agent channel – one that builds relationships, facilitates self-service, and keeps agencies at the center of interactions. Insurance Agent App is more than just an app. It’s a mobile strategy for agents and brokers to engage clients where, when, and how they want to engage, as well as a platform to facilitate 24/7 self-service. Our mobile app service platform empowers policyholders by giving them on-demand access to their insurance in the palm of their hand, which reduces your service workload. More than that, Insurance Agent App helps insurance agents and brokers like you achieve greater agency growth by providing engagement tools that generate opportunities for upsell, cross-sell, and rounding. By partnering with Insurance Agent App, you get the technology and support necessary to deliver a great digital experience for increased productivity, competitive positioning, engagement, and retention. Take the first step toward transforming your agency into a digitally forward service agency. Visit our website to learn more.
Canvey Island, England, United Kingdom
Creating AI -powered CRM, Enterprise ERP solutions, Custom business systems and Government CRM providers.
Timisoara, Timis, Romania
MEMO CRM este singurul sistem de monitorizare a relatiilor cu clientii din Romania care ofera acces la baza de date financiare pentru persoanele juridice la nivel national. Eficienta, rapiditatea si maniera client-friendly in care a fost conceput sunt motivele pentru care clientii nostri apeleaza la MEMO CRM. MEMO CRM inseamna satisfacerea cerintelor clientului.
London, England, United Kingdom
It all starts with a small conversation with a customer. BigRadar helps businesses acquire and convert every customer on their radar by making conversations special and simple.
London, England, United Kingdom
At Kantan we're changing the lives of tradespeople by giving them the tools to excel in a competitive marketplace. Our product is an operating system for tradespeople that helps them serve customers, manage operations and make more money. We have scaled rapidly to thousands of tradespeople and hundreds of thousands of households on the platform. We are just getting started on our goal to revolutionise the £45 billion home maintenance industry. We are funded by the OVO Group. With sustainability at our core, we're aiming to create a future in which every UK energy customer is able to undertake their own Zero Carbon journey, without breaking the bank.
Naples, Florida, United States
An all-in-one CRM platform that serves business owners all over the world
Bath, BATHNES, United Kingdom
DenGro is a CRM built for dental businesses that streamlines the handling of all patient enquiries through automation and integrations whilst providing clear real-time ROI and performance reporting and insights. The result is a dramatically improved patient experience, greater team efficiency and maximised revenue growth.
United Kingdom
At BrokerIQ, we understand that successful financial advisory relationships are built on trust, engagement, and personalised service. As the leading provider of mobile client engagement solutions, we empower financial advisors to connect with clients in meaningful ways and promote financial well-being - helping you build relationships that last. Our intuitive, easy-to-use platform lets agents/advisors create personalized, targeted campaigns that drive client engagement, enhance financial literacy, and promote investment opportunities. Visit: https://www.brokeriq.co.uk or read below. 💫 Call +44 (0) 7851237192, or email me at [email protected] 👩💻 Or visit 👉 https://www.brokeriq.co.uk ⚡️
- The software must provide functionality for tracking customer interactions and health metrics. - It should facilitate proactive communication with customers based on their engagement levels. - Must include features for onboarding and educating customers about the product or service. - The solution should integrate with existing CRM systems to centralize customer data. - Not just for tracking; must also analyze customer behavior to predict future needs.
Each Tuesday, we reverse-engineer a real SaaS company's revenue, profit, CAC, funnels, and its top growth tactic.
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