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Top 541 Customer Success Software SaaS Companies in July 2026

As of July 2026, there are 541 SaaS companies in Customer Success Software. They have combined revenues of $4.5B and employ 33.6K people. They have raised $2.9B and serve 71.1M customers combined.

Customer Success Software is a category of tools designed to help businesses manage and enhance their customer journeys. By tracking customer interactions and engagement, these solutions enable organizations to proactively address customer needs, ensuring satisfaction and loyalty. They integrate with Customer Relationship Management (CRM) systems and other business applications, providing insights that help teams identify potential issues and opportunities for improvement. Typically, Customer Success Software includes features such as health scoring, customer onboarding tools, and automated follow-ups, which help teams navigate their interactions with clients effectively. These tools are primarily used by customer success managers, account managers, and support teams across various sectors, focusing on fostering long-term relationships and minimizing customer churn.

Companies
541
Revenue
$4.5B
Funding
$2.9B
Employees
33.6K

Filters

Sorting: Highest -> Lowest

Filters

Top Customer Success Software Companies

Showing 10 of 73 companies ranked by annual revenue.

1Reputation logo
Reputation

San Ramon, Illinois, United States

Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reputation, and optimize the customer experience. The Reputation.com platform provides a 360-degree view of online reputation and enables our clients to effectively manage online reviews, social media, business listings and customer surveys. The platform's advanced analytics and reporting capabilities provide valuable operational insights that help clients be more efficient, deliver better service and drive traffic, visits and revenue. Based in California's Silicon Valley with offices in Arizona, Europe and Asia, Reputation.com is funded by the same venture capital firms that backed Skype, Intuit and Symantec. We've assembled a team of top-tier engineers and data scientists, and an award-winning support organization to ensure client success.

Revenue
$100M
Customers
-
Year founded
2006
Funding
$325.3M
Team size
500
Growth
-
2Persona logo
Persona

San Francisco, California, United States

identity verification and authentication solutions

Revenue
$100M
Customers
575
Year founded
2018
Funding
$417.5M
Team size
595
Growth
-29.18%
3SugarCRM logo
SugarCRM

San Francisco, California, United States

CRM software provider

Revenue
$98.5M
Customers
2M
Year founded
2004
Funding
$119.6M
Team size
579
Growth
-
4SunTec Business Solutions logo
SunTec Business Solutions

Thiruvananthapuram, Kerala, India

SunTec is the world’s #1 Relationship-based Pricing and Billing company that helps organizations to future-proof their customer relationships with products built on its award-winning, cloud-native and micro-services based platform, SunTec Xelerate. More than 150 clients in 45+ countries rely on SunTec to provide hyper-personalized products, offers, pricing, loyalty programs, and billing for over 400 million end customers. SunTec products are based on a cloud-native and cloud-agnostic, API first, micro-services-based proprietary platform, SunTec Xelerate and are delivered on-premise, on private cloud and as SaaS. SunTec has global operations including the USA, UK, Germany, UAE, Singapore, Canada, Australia and India. For more information, please visit: www.suntecgroup.com

Revenue
$96.3M
Customers
-
Year founded
1990
Funding
-
Team size
875
Growth
-
5FullStory logo
FullStory

Atlanta, Georgia, United States

FullStory is a customer experience data app that captures customer experience data in one powerful and easy-to-use platform.

Revenue
$93M
Customers
3.5K
Year founded
2014
Funding
$172.2M
Team size
560
Growth
-
6Teamwork.com logo
Teamwork.com

Blackpool, Munster, Ireland

project management software company

Revenue
$83.3M
Customers
20K
Year founded
2007
Funding
-
Team size
557
Growth
-
7Orion180 logo
Orion180

Melbourne, Florida, United States

A tech-focused insurance brand using exclusive technology and real-time data to enhance the customer experience.

Revenue
$76.6M
Customers
-
Year founded
2017
Funding
$42.3M
Team size
112
Growth
-
8Plumb5 logo
Plumb5

Bangalore, Karnataka, India

customer engagement platform

Revenue
$62.4M
Customers
85
Year founded
2013
Funding
-
Team size
23
Growth
-
9BSI Software logo
BSI Software

Baden, Aargau, Switzerland

The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also forward-thinking in its mode of action. The company’s modular product, the BSI Customer Suite, is a holistic customer platform that encompasses everything needed to provide a first-rate customer experience. This includes, among other features, a CRM solution with a generative 360° customer view, the AI-based BSI Companion, and automation through AI agents. BSI places great emphasis on long-term, partnership-based relationships. In its focus industries –banking, insurance, retail, and energy & utilities – the company combines in-depth industry knowledge with technological excellence.  In the DACH region, BSI Software is the market leader in its focus industries. Customers include well known companies such as ADAC, Hornbach, Techem, PostFinance, Raiffeisen Banking Group, and Signal Iduna. Software and people working together – that's what BSI stands for.

Revenue
$57.3M
Customers
-
Year founded
1996
Funding
-
Team size
521
Growth
-
10Experience.com logo
Experience.com

San Ramon, California, United States

Experience.com connects & measures at the employee level to drive behavior that creates a better customer experience and online reputation.

Revenue
$56.8M
Customers
-
Year founded
2015
Funding
$16.8M
Team size
289
Growth
-

Inclusion Criteria

- The software must provide functionality for tracking customer interactions and health metrics. - It should facilitate proactive communication with customers based on their engagement levels. - Must include features for onboarding and educating customers about the product or service. - The solution should integrate with existing CRM systems to centralize customer data. - Not just for tracking; must also analyze customer behavior to predict future needs.

Customer Success Software SaaS Companies | GetLatka