- Revenue
- $98.5M
- Customers
- 2M
- Year founded
- 2004
- Funding
- $119.6M
- Team size
- 579
- Growth
- 34.04%
Top 541 Customer Success Software SaaS Companies in May 2026
As of May 2026, there are 541 SaaS companies in Customer Success Software. They have combined revenues of $4.5B and employ 33.8K people. They have raised $2.8B and serve 71.1M customers combined.
Customer Success Software is a category of tools designed to help businesses manage and enhance their customer journeys. By tracking customer interactions and engagement, these solutions enable organizations to proactively address customer needs, ensuring satisfaction and loyalty. They integrate with Customer Relationship Management (CRM) systems and other business applications, providing insights that help teams identify potential issues and opportunities for improvement. Typically, Customer Success Software includes features such as health scoring, customer onboarding tools, and automated follow-ups, which help teams navigate their interactions with clients effectively. These tools are primarily used by customer success managers, account managers, and support teams across various sectors, focusing on fostering long-term relationships and minimizing customer churn.
Filters
Sorting: Highest -> Lowest
Top Customer Success Software Companies
Showing 10 of 72 companies ranked by annual revenue.
2
SunTec Business Solutions
Thiruvananthapuram, Kerala, India
SunTec is the world’s #1 Relationship-based Pricing and Billing company that helps organizations to future-proof their customer relationships with products built on its award-winning, cloud-native and micro-services based platform, SunTec Xelerate. More than 150 clients in 45+ countries rely on SunTec to provide hyper-personalized products, offers, pricing, loyalty programs, and billing for over 400 million end customers. SunTec products are based on a cloud-native and cloud-agnostic, API first, micro-services-based proprietary platform, SunTec Xelerate and are delivered on-premise, on private cloud and as SaaS. SunTec has global operations including the USA, UK, Germany, UAE, Singapore, Canada, Australia and India. For more information, please visit: www.suntecgroup.com
- Revenue
- $96.3M
- Customers
- -
- Year founded
- 1990
- Funding
- -
- Team size
- 875
- Growth
- -
3
Reputation
San Ramon, Illinois, United States
Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reputation, and optimize the customer experience. The Reputation.com platform provides a 360-degree view of online reputation and enables our clients to effectively manage online reviews, social media, business listings and customer surveys. The platform's advanced analytics and reporting capabilities provide valuable operational insights that help clients be more efficient, deliver better service and drive traffic, visits and revenue. Based in California's Silicon Valley with offices in Arizona, Europe and Asia, Reputation.com is funded by the same venture capital firms that backed Skype, Intuit and Symantec. We've assembled a team of top-tier engineers and data scientists, and an award-winning support organization to ensure client success.
- Revenue
- $93M
- Customers
- -
- Year founded
- 2006
- Funding
- $325.3M
- Team size
- 693
- Growth
- -3.13%
4
FullStory
Atlanta, Georgia, United States
FullStory is a customer experience data app that captures customer experience data in one powerful and easy-to-use platform.
- Revenue
- $93M
- Customers
- 3.5K
- Year founded
- 2014
- Funding
- $172.2M
- Team size
- 560
- Growth
- -9.09%
- Revenue
- $83.3M
- Customers
- 20K
- Year founded
- 2007
- Funding
- -
- Team size
- 557
- Growth
- 85.15%
6
Orion180
Melbourne, Florida, United States
A tech-focused insurance brand using exclusive technology and real-time data to enhance the customer experience.
- Revenue
- $76.6M
- Customers
- -
- Year founded
- 2017
- Funding
- $42.3M
- Team size
- 112
- Growth
- -
- Revenue
- $62.4M
- Customers
- 85
- Year founded
- 2013
- Funding
- -
- Team size
- 23
- Growth
- 27.03%
8
BSI Software
Baden, Aargau, Switzerland
The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also forward-thinking in its mode of action. The company’s modular product, the BSI Customer Suite, is a holistic customer platform that encompasses everything needed to provide a first-rate customer experience. This includes, among other features, a CRM solution with a generative 360° customer view, the AI-based BSI Companion, and automation through AI agents. BSI places great emphasis on long-term, partnership-based relationships. In its focus industries –banking, insurance, retail, and energy & utilities – the company combines in-depth industry knowledge with technological excellence. In the DACH region, BSI Software is the market leader in its focus industries. Customers include well known companies such as ADAC, Hornbach, Techem, PostFinance, Raiffeisen Banking Group, and Signal Iduna. Software and people working together – that's what BSI stands for.
- Revenue
- $57.3M
- Customers
- -
- Year founded
- 1996
- Funding
- -
- Team size
- 521
- Growth
- -
9
Experience.com
San Ramon, California, United States
Experience.com connects & measures at the employee level to drive behavior that creates a better customer experience and online reputation.
- Revenue
- $56.8M
- Customers
- -
- Year founded
- 2015
- Funding
- $16.8M
- Team size
- 289
- Growth
- 37.55%
10
Get Well
Bethesda, MD, United States
Now part of SAIGroup, Get Well is redefining digital patient engagement by putting patients in control of their healthcare, inside and outside the hospital. Get Well combines advanced AI navigation with high-touch care experiences to improve patient activation, loyalty, and outcomes and reduce the cost of care. Get Well serves more than 10 million patients annually at over 1,000 hospitals and clinical partner sites, using longitudinal data analytics to better serve patients and clinicians. For nearly 25 years, Get Well’s award-winning solutions have been recognized industry-wide, including in 2024 by KLAS Research and AVIA Marketplace. Learn more about Get Well and follow us on LinkedIn.
- Revenue
- $47M
- Customers
- 70
- Year founded
- 2000
- Funding
- $34M
- Team size
- 427
- Growth
- -
Inclusion Criteria
- The software must provide functionality for tracking customer interactions and health metrics. - It should facilitate proactive communication with customers based on their engagement levels. - Must include features for onboarding and educating customers about the product or service. - The solution should integrate with existing CRM systems to centralize customer data. - Not just for tracking; must also analyze customer behavior to predict future needs.