Top 541 Customer Success Software SaaS Companies in May 2026

Coppell, Texas, United States

CRM software and solutions provider

Wilsonville, Oregon, United States

Firm offering a highly integrated CRM that brings process, procedure and accountability to dealerships worldwide

London, Lille, United Kingdom

Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI. Founded in 2012, our mission is to redefine the shopping experience—for businesses and their customers—by fostering meaningful interactions. Because every experience matters. Our goal is to empower businesses with a customer experience management platform that streamlines and scales CX optimization. We make it easier to create genuine connections with your customers while freeing up your time to focus on the KPIs that truly drive impact. For over a decade, we’ve been dedicated to helping businesses adopt a customer-centric approach and excel in delivering exceptional experiences. Our success is built on three pillars: - Omnichannel listening to capture a comprehensive view of customer satisfaction. - Conversational interactions to elevate customer relationships. - Actionable insights to enable data-driven decision-making. Today, our solution is trusted by over 150 leading European companies, including E.Leclerc, Domino’s, Crédit Agricole, Leroy Merlin, and Jules, across 25 countries. More than 70,000 professionals—ranging from frontline teams to CX and research leaders—use Goodays to enhance customer experiences and see the immediate impact of their efforts. Goodays has also been honored with the 'AI Customer Experience Management Platform of the Year in Europe 2025' award by CIO Review for our groundbreaking innovations in generative AI and its seamless integration into our platform.

Harrodsburg, Kentucky, United States

Cloud POS system for any small and medium sized business with personalized customer service

Montreal, Quebec, Canada

Salesfloor is a customer engagement platform designed to drive more conversations & recommendations, and more sales and loyalty. It is the only platform on the market that unifies virtual shopping, clienteling, and AI assisted selling — driving sales and Total Experience with proven ROI. Salesfloor’s mission is to revolutionize the retail sales and service experience by fusing the human connection with the power of AI. With over 50,000 associates from leading retailers in apparel, beauty, jewelry, and home furnishings, Salesfloor is modernizing the role of store associates by bringing personalized, in-store service to online customers. Retailers such as Saks Fifth Avenue, Best Buy, Macy’s, Fabletics, Ben Bridge and more choose Salesfloor to drive results––such as higher online conversion rates, increased AOV and decreased return rates. For more information visit www.salesfloor.net and follow Salesfloor on LinkedIn and Facebook.

GAITHERSBURG, Maryland, United States

CERTIFY is a leading provider of patient engagement and authentication globally which serves millions of patients, all with the common mandate to secure flexible engagement solutions in a HITRUST & HIPAA compliant environment. The best part? CERTIFY can be seamlessly integrated with your existing EHR to streamline and secure the patient journey.

Paris, France

easiware is a french Customer Relationship Management Software Publisher(CRM).Fully integrated solution for your customer relationship management :- Sales management: Contacts and Sales management- Marketing campaign management- Customer Care management- Phoning campaign managementFlexible Technology :- 100% full web technology (SaaS), no installation required on users 'computer- Fast and simple implementation of your working process- Fast and simple implementation in your IT network- Scalable solution for fast and easy implementation of new functionalities

Tampere, Pirkanmaa, Finland

Giving and understanding feedback shouldn’t be hard. Our mission is to help companies engage with their customers through the simple press of a Smiley button, and turn feedback into profitable actions. With more than 4,000 clients in 135 countries, we are proud to help capture the voice of customers in organizations all over the world. Founded in 2009, we are the pioneers of instant customer feedback and have collected over 2 billion feedbacks to date. Our simple feedback insights solution helps customers improve service excellence and business performance, instantly and over time: GET LOADS OF FEEDBACK Our Smileys capture your customers’ emotions at the exact moment and experience point. SHARE INSIGHTS Learn together with your staff what works and what doesn’t with HappyOrNot Analytics. TAKE ACTION Our Success Services give you the tools and best practices to transform your organization. Copyright © 2025 HappyOrNot Ltd. All rights reserved. All trademarks, service marks and company names belong to their respective owners. Registered designs No. 004124253-0003, 004115137-0001, US D853,378, US D836,098.

Jakarta Selatan, DKI Jakarta, Indonesia

SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. SurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real time.

Garden City, Idaho, United States

White Cup is a company that specializes in industry-specific business analytics and software for distribution. They offer services in information technology and services. They have launched White Cup CRM, a purpose-built customer relationship management system. The company was founded in 2004 as UBEO Business Services.