Top 50 Enterprise Feedback Management Software Companies Under $1M Revenue (October 2026)

Dublin, Ireland

Customerly is the first AI-native platform designed to automate customer support from end to end. At its core is Aura, our human-like AI assistant that understands intent, handles 50%+ of incoming conversations, and completes support tasks autonomously. From AI-powered inboxes and Chatflows to in-app surveys and analytics, Customerly unifies every customer touchpoint. SaaS companies use Customerly to accelerate resolution, reduce headcount pressure, and create unforgettable support experiences—without scaling support teams.

Canvey Island, England, United Kingdom

Creating AI -powered CRM, Enterprise ERP solutions, Custom business systems and Government CRM providers.

London, England, United Kingdom

Developer of a real estate software intended to offer perks for renters and insights for agents. The company's software provides access to exclusive money-saving offers and in exchange provide valuable feedback that helps improve service levels, increase retention and give providers a competitive edge, enabling users to choose their rentals smartly.

Bend, Oregon, United States

Saas customer retention and exit feedback

Vancouver, British Columbia, Canada

Developer of a customer experience management platform designed to provide better insights according to the needs of customers and employees. The company's customer experience management platform creates marketing campaigns, builds customer lists and sends real-time responses to customer feedback that include special offers, enabling hospitality and retail business owners to build loyalty, improve retention and grow sales with the help of this platform.

Austin, Texas, United States

We make online review management easy. Don't miss another review. ReviewPush collects all your online reviews in one place. Free 30-Day Trial.

Miami, Florida, United States

Brilliant Assessments is an exciting SaaS software tool that enables domain experts to create and manage detailed assessments which, once completed, are the basis of a personalized, detailed feedback report. The feedback report utilizes word merge technology to produce an exceptional quality, branded document, which can be immediately delivered to the respondent. Brilliant Assessments is in use for a huge variety of purposes including Interactive Content Marketing, Workforce Training and Assessments, Risk Assessments, Health and Safety Assessments, Company Assessments, Cyber Security Assessments, IT Assessments and to generate detailed reviews for websites. Videos and images, as well as unlimited formatted text, can be embedded in an assessment, which is ideal for training and instructional applications, and compelling when promoting your products or services.

Sunnyvale, California, United States

On April 5, 2011, KANA Software, Inc., a world leader in software solutions for Customer Experience Management acquired Overtone®, Inc.. Please visit the KANA Software company page for additional details: http://www.linkedin.com/company/5824?trk=tyah Overtone was the first company to develop and market a listening system in the Cloud able to collect, analyze, and report on the voice of the customer wherever it was expressed. Overtone customers included Fortune 500 companies in retail, financial services, consumer products, travel, internet media, and telecommunication industries. Overtone powers strategic insights and intelligent action with: * Proprietary Text Analytics Engine – Automates the reading and analysis of text to determine sentiment, topics, and trends from consumer generated comments. * Multiple Channel Capabilities - Monitor, understand and analyze information from all customer interaction channels including online communities, text messages, tweets, social networks, open-ended survey responses, online chat, email, and web feedback forms. * Dashboard to Root-Cause Analysis - Customers view configurable, interactive dashboards to see feedback across channels with the ability to drill-down to investigate specific topics, authors, location, customer attributes, and more. * Enterprise Reporting & Integration- Numerous out-of-the-box reports across channels, including top issues and praise, emerging alerts, and business unit specific analytics.

Indore, Madhya Pradesh, India

Feedify helps to understand the customers better. Feedify provide a lean dashboard from where customer engagement tools can be managed with automation. Feedify allows to create notifications, pops, surveys, feedback tools (pre and post sales) which can be narrowed via geo location, browser, device, country, time zone etc. Thus helping website owner to increase conversions.

Vleuten, Utrecht, Netherlands

The Milkymap platform allows users to visualize and manage their customer experience, regardless of the industry they work in. Creating, managing, and sharing customer journey maps is made easy. Allowing everyone, from beginners to experts, to visualize customer journeys in the same way in the same place. By sharing and collaborating, users can gain insights and create a shared image of the customer experience. Multiple customer journey maps, customer experience metrics, and other data can be structured into a CX Life Cycle Model®️ for your organisation. By connecting these different pieces of information, you generate a comprehensive overview of your customer experience. The structure of our model can be applied practically to different parts of your organisation, from web forms to back-office processes. Incorporating KPIs and targets in the unique CX Actionboard®️ helps you identify and prioritize opportunities for customer experience improvements. We believe the customer should be the connecting factor in every organisation. So let’s connect the dots. Visit our website to learn more or get in touch for more information.