Top 120 Enterprise Feedback Management Software SaaS Companies in May 2026

Bengaluru, Karnataka, India

An AI that conducts user interviews for you regularly

London, England, United Kingdom

Provider of shared services platform designed to manage organizations customer experience and satisfaction needs. The company's platform delivers information via online dashboards, reports and pivot tables in PDFs, excel reports or directly to a data warehouse, enabling clients to do root cause analysis for each service and monitor the impact of their decisions over time.

Dublin, Ireland

Customerly is the first AI-native platform designed to automate customer support from end to end. At its core is Aura, our human-like AI assistant that understands intent, handles 50%+ of incoming conversations, and completes support tasks autonomously. From AI-powered inboxes and Chatflows to in-app surveys and analytics, Customerly unifies every customer touchpoint. SaaS companies use Customerly to accelerate resolution, reduce headcount pressure, and create unforgettable support experiences—without scaling support teams.

Canvey Island, England, United Kingdom

Creating AI -powered CRM, Enterprise ERP solutions, Custom business systems and Government CRM providers.

London, England, United Kingdom

Developer of a real estate software intended to offer perks for renters and insights for agents. The company's software provides access to exclusive money-saving offers and in exchange provide valuable feedback that helps improve service levels, increase retention and give providers a competitive edge, enabling users to choose their rentals smartly.

Vancouver, British Columbia, Canada

Developer of a customer experience management platform designed to provide better insights according to the needs of customers and employees. The company's customer experience management platform creates marketing campaigns, builds customer lists and sends real-time responses to customer feedback that include special offers, enabling hospitality and retail business owners to build loyalty, improve retention and grow sales with the help of this platform.

Bend, Oregon, United States

Saas customer retention and exit feedback

Austin, Texas, United States

We make online review management easy. Don't miss another review. ReviewPush collects all your online reviews in one place. Free 30-Day Trial.

Sunnyvale, California, United States

On April 5, 2011, KANA Software, Inc., a world leader in software solutions for Customer Experience Management acquired Overtone®, Inc.. Please visit the KANA Software company page for additional details: http://www.linkedin.com/company/5824?trk=tyah Overtone was the first company to develop and market a listening system in the Cloud able to collect, analyze, and report on the voice of the customer wherever it was expressed. Overtone customers included Fortune 500 companies in retail, financial services, consumer products, travel, internet media, and telecommunication industries. Overtone powers strategic insights and intelligent action with: * Proprietary Text Analytics Engine – Automates the reading and analysis of text to determine sentiment, topics, and trends from consumer generated comments. * Multiple Channel Capabilities - Monitor, understand and analyze information from all customer interaction channels including online communities, text messages, tweets, social networks, open-ended survey responses, online chat, email, and web feedback forms. * Dashboard to Root-Cause Analysis - Customers view configurable, interactive dashboards to see feedback across channels with the ability to drill-down to investigate specific topics, authors, location, customer attributes, and more. * Enterprise Reporting & Integration- Numerous out-of-the-box reports across channels, including top issues and praise, emerging alerts, and business unit specific analytics.

Miami, Florida, United States

Brilliant Assessments is an exciting SaaS software tool that enables domain experts to create and manage detailed assessments which, once completed, are the basis of a personalized, detailed feedback report. The feedback report utilizes word merge technology to produce an exceptional quality, branded document, which can be immediately delivered to the respondent. Brilliant Assessments is in use for a huge variety of purposes including Interactive Content Marketing, Workforce Training and Assessments, Risk Assessments, Health and Safety Assessments, Company Assessments, Cyber Security Assessments, IT Assessments and to generate detailed reviews for websites. Videos and images, as well as unlimited formatted text, can be embedded in an assessment, which is ideal for training and instructional applications, and compelling when promoting your products or services.