1
Podium
Lehi, Utah, United States
a platform for local businesses to manage customer interactions through messaging, reviews
- Revenue
- $219.9M
- Customers
- 6.5K
- Year founded
- 2014
- Funding
- $421.6M
- Team size
- 1.5K
Top 50 Enterprise Feedback Management Software Companies (August 2026)
As of August 2026, Latka tracks 120 enterprise feedback management software companies. They have combined revenues of $1.2B and employ 8.7K people. They have raised $1.1B and serve 284.5K customers combined.
Every company below sells enterprise feedback management software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
What Enterprise Feedback Management Software Companies do
Enterprise Feedback Management (EFM) Software refers to a suite of tools and processes that enable organizations to systematically gather, analyze, and act on feedback from customers, employees, and other stakeholders. These solutions focus on centralizing feedback collection to enhance decision-making and improve overall satisfaction. Organizations utilize EFM to identify trends, measure satisfaction levels, and respond to the needs of their various stakeholders efficiently. Typical features of EFM software include survey creation, real-time analytics, reporting dashboards, and integration capabilities with other enterprise systems. It's particularly beneficial for large organizations that need to capture feedback from multiple channels while ensuring consistency and compliance. Common users of EFM solutions often include professionals from customer service, HR, marketing, and product teams, all of whom rely on feedback insights to guide their strategies and operations and foster a customer-centric or employee-centric culture.
- Companies
- 120
- Revenue
- $1.2B
- Funding
- $1.1B
- Employees
- 8.7K
Filters
Sorting: Highest -> Lowest
Top Enterprise Feedback Management Software Companies by revenue
Showing 4 of 4 companies ranked by annual revenue.
2
Community Brands
St. Petersburg, Florida, United States
Community Brands is now Momentive Software, follow us at https://www.linkedin.com/company/momentivesoftware/ Momentive Software helps associations and nonprofits enhance membership management and donor engagement, automate and streamline business processes, and drive revenue and funding for greater community impact.
- Revenue
- $145.2M
- Team size
- 1.3K
- Revenue
- $100M
- Customers
- 80K
- Year founded
- 2012
- Funding
- $93M
- Team size
- 1K
4
Reputation
San Ramon, Illinois, United States
Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reputation, and optimize the customer experience. The Reputation.com platform provides a 360-degree view of online reputation and enables our clients to effectively manage online reviews, social media, business listings and customer surveys. The platform's advanced analytics and reporting capabilities provide valuable operational insights that help clients be more efficient, deliver better service and drive traffic, visits and revenue. Based in California's Silicon Valley with offices in Arizona, Europe and Asia, Reputation.com is funded by the same venture capital firms that backed Skype, Intuit and Symantec. We've assembled a team of top-tier engineers and data scientists, and an award-winning support organization to ensure client success.
- Revenue
- $100M
- Year founded
- 2006
- Funding
- $325.3M
- Team size
- 500
Frequently asked questions about Enterprise Feedback Management Software Companies
How many enterprise feedback management software companies are there?
Latka tracks 120 enterprise feedback management software companies with reported revenue. Together they generate $1.2B in annual revenue and employ 8.7K people.
Which enterprise feedback management software company is the largest?
Podium is the largest, with $219.9M in annual revenue, founded in 2014.
How much revenue does a typical enterprise feedback management software company make?
The average enterprise feedback management software company in this list makes $10M a year, across 120 companies with reported revenue. They serve 284.5K customers combined.
Who are the leading Enterprise Feedback Management software vendors?
Ranked by annual revenue, the leaders are Podium, Community Brands, Birdeye and Reputation.
How much funding have enterprise feedback management software companies raised?
The 120 enterprise feedback management software companies tracked here have raised $1.1B in disclosed funding between them.
Related Customer Service Software categories
Inclusion Criteria
- Must offer tools for collecting feedback from multiple sources, including surveys, social media, and direct customer interactions. - Should provide analytical capabilities to interpret and visualize feedback data effectively. - Must include features for reporting insights to various stakeholders in an organization. - Should support automated feedback collection processes to enhance efficiency. - Must allow for customizability to tailor surveys and reporting to specific organizational needs. - Not just focused on collecting feedback; must also include functionality for actionable insights and follow-up actions.