
Lehi, Utah, United States
a platform for local businesses to manage customer interactions through messaging, reviews
- Revenue
- $219.9M
- Customers
- 6.5K
- Year founded
- 2014
- Funding
- $421.6M
- Team size
- 1.5K
- Growth
- 43.41%
As of May 2026, there are 120 SaaS companies in Enterprise Feedback Management Software. They have combined revenues of $1.2B and employ 9K people. They have raised $1B and serve 284.5K customers combined.
Enterprise Feedback Management (EFM) Software refers to a suite of tools and processes that enable organizations to systematically gather, analyze, and act on feedback from customers, employees, and other stakeholders. These solutions focus on centralizing feedback collection to enhance decision-making and improve overall satisfaction. Organizations utilize EFM to identify trends, measure satisfaction levels, and respond to the needs of their various stakeholders efficiently. Typical features of EFM software include survey creation, real-time analytics, reporting dashboards, and integration capabilities with other enterprise systems. It's particularly beneficial for large organizations that need to capture feedback from multiple channels while ensuring consistency and compliance. Common users of EFM solutions often include professionals from customer service, HR, marketing, and product teams, all of whom rely on feedback insights to guide their strategies and operations and foster a customer-centric or employee-centric culture.
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Showing 10 of 3 companies ranked by annual revenue.

Lehi, Utah, United States
a platform for local businesses to manage customer interactions through messaging, reviews

St. Petersburg, Florida, United States
Community Brands is now Momentive Software, follow us at https://www.linkedin.com/company/momentivesoftware/ Momentive Software helps associations and nonprofits enhance membership management and donor engagement, automate and streamline business processes, and drive revenue and funding for greater community impact.
- Must offer tools for collecting feedback from multiple sources, including surveys, social media, and direct customer interactions. - Should provide analytical capabilities to interpret and visualize feedback data effectively. - Must include features for reporting insights to various stakeholders in an organization. - Should support automated feedback collection processes to enhance efficiency. - Must allow for customizability to tailor surveys and reporting to specific organizational needs. - Not just focused on collecting feedback; must also include functionality for actionable insights and follow-up actions.
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