As of October 2026, Latka tracks 2 enterprise feedback management software companies with $100M+ in annual revenue. They have combined revenues of $245.2M and employ 2.3K people. They have raised $93M and serve 80K customers combined.
Every company below sells enterprise feedback management software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Enterprise Feedback Management (EFM) Software refers to a suite of tools and processes that enable organizations to systematically gather, analyze, and act on feedback from customers, employees, and other stakeholders. These solutions focus on centralizing feedback collection to enhance decision-making and improve overall satisfaction. Organizations utilize EFM to identify trends, measure satisfaction levels, and respond to the needs of their various stakeholders efficiently. Typical features of EFM software include survey creation, real-time analytics, reporting dashboards, and integration capabilities with other enterprise systems. It's particularly beneficial for large organizations that need to capture feedback from multiple channels while ensuring consistency and compliance. Common users of EFM solutions often include professionals from customer service, HR, marketing, and product teams, all of whom rely on feedback insights to guide their strategies and operations and foster a customer-centric or employee-centric culture.
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Showing 2 of 2 companies ranked by annual revenue.
St. Petersburg, Florida, United States
Community Brands is now Momentive Software, follow us at https://www.linkedin.com/company/momentivesoftware/ Momentive Software helps associations and nonprofits enhance membership management and donor engagement, automate and streamline business processes, and drive revenue and funding for greater community impact.
Latka tracks 2 enterprise feedback management software companies with $100M+ in annual revenue. Together they generate $245.2M in annual revenue and employ 2.3K people.
Community Brands is the largest, with $145.2M in annual revenue.
The average enterprise feedback management software company in this list makes $122.6M a year, across 2 companies with reported revenue. They serve 80K customers combined.
Ranked by annual revenue, the leaders are Community Brands and Birdeye.
The 2 enterprise feedback management software companies with $100M+ in annual revenue tracked here have raised $93M in disclosed funding between them.
- Must offer tools for collecting feedback from multiple sources, including surveys, social media, and direct customer interactions. - Should provide analytical capabilities to interpret and visualize feedback data effectively. - Must include features for reporting insights to various stakeholders in an organization. - Should support automated feedback collection processes to enhance efficiency. - Must allow for customizability to tailor surveys and reporting to specific organizational needs. - Not just focused on collecting feedback; must also include functionality for actionable insights and follow-up actions.
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