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Top 287 Experience Management Software SaaS Companies in May 2026

As of May 2026, there are 287 SaaS companies in Experience Management Software. They have combined revenues of $2.7B and employ 15.9K people. They have raised $1.4B and serve 529.7M customers combined.

Experience Management Software is designed to systematically understand and improve the numerous interactions customers have with a brand, product, or service. By leveraging data from various channels, these solutions help organizations measure sentiment, satisfaction, and engagement across touchpoints, enabling businesses to deliver enhanced experiences. Typical features include feedback collection tools, analytics dashboards, and customer journey mapping capabilities, which streamline the process of transforming insights into actionable strategies. This category of software appeals primarily to roles focused on customer experience, marketing, and operations, often including customer experience managers, product managers, and marketing teams. Experience Management Software empowers these professionals to monitor and optimize the holistic customer experience, ensuring that every interaction contributes positively to brand perception and loyalty. The workflows typically involve gathering data from surveys, social media, and direct customer feedback, allowing organizations to respond proactively to insights gained.

Companies
287
Revenue
$2.7B
Funding
$1.4B
Employees
15.9K

Filters

Sorting: Highest -> Lowest

Filters

Top Experience Management Software Companies

Showing 10 of 111 companies ranked by annual revenue.

1
Relay42

Amsterdam, North Holland, Netherlands

Relay42, is a leading European Customer Data Platform (CDP), transforming how businesses connect with their customers by turning real-time data into personalized experiences. Global brands including Air France, KLM, and Levi’s rely on Relay42 to anticipate and address customer needs in real time across all online and offline channels. In June 2025, Relay42 was acquired by Supermetrics, the leading Marketing Intelligence Platform. Together we deliver the industry’s only end-to-end-solution to unify data integration, analysis, and activation into a composable, marketer-friendly workflow.

Revenue
$4.8M
Customers
-
Year founded
2010
Funding
-
Team size
44
Growth
-
2
Survicate

Warszawa, Mazowieckie, Poland

Customer research software for product companies

Revenue
$4.4M
Customers
1.6K
Year founded
2013
Funding
$4.6M
Team size
53
Growth
21.11%
3
Mosaik

Los Angeles, California, United States

Mosaik is a client experience platform, designed to help you consistently deliver exceptional service from the moment a lead becomes a client.

Revenue
$4.1M
Customers
-
Year founded
2013
Funding
-
Team size
21
Growth
-
4
Jambo Stakeholder Relationship Management Software

Edmonton, Alberta, Canada

Stakeholder engagement and consultation software that your team will love to use. Quickly and securely track, manage and report on all your stakeholder information and stakeholder relationships. Stakeholder relationship management, simplified.

Revenue
$4M
Customers
-
Year founded
2018
Funding
-
Team size
36
Growth
-
5
ReachFive

Paris, France

The ReachFive platform was built from inception for the modern customer experience — omnichannel, mobile-first, and driven by trust, convenience and customer control. ReachFive authenticates customers anywhere and anytime, gives them control over their consent, and safely activates identities with third-party systems. With a cloud-agnostic, API-first architecture, ReachFive gives brands the agility to adapt to the pace of digital transformation.

Revenue
$3.9M
Customers
50
Year founded
2013
Funding
-
Team size
34
Growth
16.48%
6
DropThought

Santa Clara, California, United States

Developer of an application that gathers and analyzes customer feedback. The company's application enables businesses to communicate with customers in real time and provides tools for social media marketing and data analytics.

Revenue
$3.9M
Customers
-
Year founded
2012
Funding
$6.3M
Team size
75
Growth
46.02%
7
TrustMate

Wrocław, Dolnyśląsk, Poland

TrustMate.io to zespół profesjonalistów oferujących innowacyjne narzędzie do zarządzania opiniami o firmie w Internecie. Podnosimy wiarygodność, wzmacniamy zaufanie kupujących, zwiększamy konwersję sprzedaży, polepszamy pozycję w wynikach wyszukiwania.

Revenue
$3.9M
Customers
-
Year founded
2018
Funding
-
Team size
35
Growth
-
8
SabeeApp

United States

SabeeApp is a property management solution designed to streamline and centralise daily operations. It integrates seamlessly with native features such as PMS, Channel Manager, Booking Engine, SabeePay, GuestAdvisor, and Housekeeping app. SabeeApp solutions help property managers enhance guest experiences with online check-ins, reduce waiting times, collect feedback and manage housekeeping teams in real-time. Whether managing a hotel, hostel, holiday rental, or guest house, SabeeApp allows for easy oversight of properties from anywhere, at any time, on any device. For over 11 years, industry leaders have relied on SabeeApp for its reliability and efficiency. Available in six languages, this user-friendly platform supports properties worldwide, helping automate repetitive tasks, improve guest experiences, and increase revenue.

Revenue
$3.9M
Customers
-
Year founded
2013
Funding
-
Team size
35
Growth
-
9
Ombea

Stockholm, Stockholm , Sweden

OMBEA provides leading solutions for capturing and analyzing real-time feedback.

Revenue
$3.8M
Customers
500M
Year founded
2011
Funding
-
Team size
17
Growth
21%
10
Cerebri AI

Austin, Texas, United States

Developer of a customer success measuring platform designed to measure the value of every customer interaction. The company's platform quantifies each customer's commitment to a brand or product and dynamically predicts, enabling companies to focus on accelerating profitable growth easily.

Revenue
$3.8M
Customers
-
Year founded
2016
Funding
-
Team size
25
Growth
12.32%

Inclusion Criteria

- The software must enable the collection and analysis of customer feedback and sentiment. - It should provide tools for mapping and optimizing customer journeys across multiple channels. - The solution must facilitate real-time analytics and reporting for informed decision-making. - It must support user-friendly interfaces for non-technical users to engage with the insights. - Not just a data collection tool; it must also offer actionable insights and recommendations based on analytics. - The software should integrate with other CRM and marketing systems to provide a comprehensive view of customer interactions.

Experience Management Software SaaS Companies | GetLatka