- Revenue
- $100M
- Customers
- 80K
- Year founded
- 2012
- Funding
- $93M
- Team size
- 1K
- Growth
- -
Top 287 Experience Management Software SaaS Companies in July 2026
As of July 2026, there are 287 SaaS companies in Experience Management Software. They have combined revenues of $2.6B and employ 15.8K people. They have raised $1.5B and serve 529.7M customers combined.
Experience Management Software is designed to systematically understand and improve the numerous interactions customers have with a brand, product, or service. By leveraging data from various channels, these solutions help organizations measure sentiment, satisfaction, and engagement across touchpoints, enabling businesses to deliver enhanced experiences. Typical features include feedback collection tools, analytics dashboards, and customer journey mapping capabilities, which streamline the process of transforming insights into actionable strategies. This category of software appeals primarily to roles focused on customer experience, marketing, and operations, often including customer experience managers, product managers, and marketing teams. Experience Management Software empowers these professionals to monitor and optimize the holistic customer experience, ensuring that every interaction contributes positively to brand perception and loyalty. The workflows typically involve gathering data from surveys, social media, and direct customer feedback, allowing organizations to respond proactively to insights gained.
Filters
Sorting: Highest -> Lowest
Top Experience Management Software Companies
Showing 10 of 45 companies ranked by annual revenue.
2
Orion180
Melbourne, Florida, United States
A tech-focused insurance brand using exclusive technology and real-time data to enhance the customer experience.
- Revenue
- $76.6M
- Customers
- -
- Year founded
- 2017
- Funding
- $42.3M
- Team size
- 112
- Growth
- -
- Revenue
- $74.8M
- Customers
- -
- Year founded
- 2006
- Funding
- $375M
- Team size
- 364
- Growth
- -
4
Sabio Group
London, London, United Kingdom
We bring together expertise in cloud migration, cutting-edge CX technologies and powerful customer insight to deliver exceptional end-to-end customer experiences. Sabio Group is a global digital customer experience (CX) transformation specialist with major operations in the UK (England and Scotland), Spain, France, Netherlands, Denmark, Malaysia, Singapore, South Africa and India. Through its own technology, and that of world-class technology leaders such as Amazon Connect, Avaya, Genesys, Google Cloud, Salesforce, Twilio and Verint, Sabio helps organisations optimise their customer journeys by making better decisions across their multiple contact channels. The Group works with major brands worldwide, including Aegon, AXA Assistance, BBVA, BGL, Caixabank, DHL, loveholidays, Marks & Spencer, Rentokil Initial, Essent, GovTech, HomeServe, Saga, Sainsbury’s Argos, Telefónica and Transcom Worldwide.
- Revenue
- $73.3M
- Customers
- -
- Year founded
- 1998
- Funding
- -
- Team size
- 666
- Growth
- -
5
Alida
Ontario, Canada
Alida is a software company that provides a customer experience management (CXM) platform. Their platform enables businesses to collect, analyze, and act on customer feedback and insights, helping them to improve customer satisfaction, loyalty, and retention. Alida's CXM platform includes features such as survey creation, data analytics, and customer segmentation, which allow businesses to gather actionable insights from their customers and use that data to improve their products, services, and overall customer experience.
- Revenue
- $69.4M
- Customers
- -
- Year founded
- 2000
- Funding
- $82.4M
- Team size
- 324
- Growth
- -
- Revenue
- $59.4M
- Customers
- 1K
- Year founded
- 2000
- Funding
- $42M
- Team size
- 83
- Growth
- -
7
Conviva
Foster City, California, United States
Conviva empowers the world’s leading brands to deliver flawless digital experiences and drive growth with real-time performance analytics and precise AI-powered insights and automation. By leveraging and computing client-side data from all users while they are in session, the Conviva platform unifies customer experience, engagement, and technical performance with business outcomes. This approach reveals issues and opportunities that other solutions miss, helping you boost conversions and revenue, optimize engagement, and proactively resolve issues before they impact your customers. To learn more about how Conviva can help improve the performance of your digital services, visit www.conviva.com. Curious to learn how you can identify and resolve hidden conversion issues and discover five times more opportunities for growth? Sign up for a demo today.
- Revenue
- $59.3M
- Customers
- -
- Year founded
- 2006
- Funding
- $110M
- Team size
- 539
- Growth
- -
8
BSI Software
Baden, Aargau, Switzerland
The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also forward-thinking in its mode of action. The company’s modular product, the BSI Customer Suite, is a holistic customer platform that encompasses everything needed to provide a first-rate customer experience. This includes, among other features, a CRM solution with a generative 360° customer view, the AI-based BSI Companion, and automation through AI agents. BSI places great emphasis on long-term, partnership-based relationships. In its focus industries –banking, insurance, retail, and energy & utilities – the company combines in-depth industry knowledge with technological excellence. In the DACH region, BSI Software is the market leader in its focus industries. Customers include well known companies such as ADAC, Hornbach, Techem, PostFinance, Raiffeisen Banking Group, and Signal Iduna. Software and people working together – that's what BSI stands for.
- Revenue
- $57.3M
- Customers
- -
- Year founded
- 1996
- Funding
- -
- Team size
- 521
- Growth
- -
9
Vision-Critical
Toronto, Ontario, Canada
Vision Critical provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers.
- Revenue
- $55M
- Customers
- 100K
- Year founded
- 2000
- Funding
- $39.1M
- Team size
- 110
- Growth
- -
10
Get Well
Bethesda, MD, United States
Now part of SAIGroup, Get Well is redefining digital patient engagement by putting patients in control of their healthcare, inside and outside the hospital. Get Well combines advanced AI navigation with high-touch care experiences to improve patient activation, loyalty, and outcomes and reduce the cost of care. Get Well serves more than 10 million patients annually at over 1,000 hospitals and clinical partner sites, using longitudinal data analytics to better serve patients and clinicians. For nearly 25 years, Get Well’s award-winning solutions have been recognized industry-wide, including in 2024 by KLAS Research and AVIA Marketplace. Learn more about Get Well and follow us on LinkedIn.
- Revenue
- $47M
- Customers
- 70
- Year founded
- 2000
- Funding
- $34M
- Team size
- 427
- Growth
- -
Inclusion Criteria
- The software must enable the collection and analysis of customer feedback and sentiment. - It should provide tools for mapping and optimizing customer journeys across multiple channels. - The solution must facilitate real-time analytics and reporting for informed decision-making. - It must support user-friendly interfaces for non-technical users to engage with the insights. - Not just a data collection tool; it must also offer actionable insights and recommendations based on analytics. - The software should integrate with other CRM and marketing systems to provide a comprehensive view of customer interactions.