- Revenue
- $1M
- Customers
- -
- Year founded
- 2020
- Funding
- -
- Team size
- 6
- Growth
- -
Top 194 Help Desk Software SaaS Companies in May 2026
As of May 2026, there are 194 SaaS companies in Help Desk Software. They have combined revenues of $1.4B and employ 7.9K people. They have raised $1.6B and serve 3.2M customers combined.
Help Desk Software is a specialized digital tool designed to assist customer support teams in managing and resolving service requests efficiently. This software typically facilitates the tracking of customer inquiries and issues through a ticketing system, allowing teams to organize, prioritize, and respond to requests effectively. Common features include automated workflows, reporting tools, and knowledge management systems, which collectively enhance the support process and improve customer satisfaction. Users of Help Desk Software commonly include IT departments, customer service teams, and support organizations. The primary use cases revolve around incident management, service request tracking, and customer communication. By consolidating various forms of customer interaction—such as emails, phone calls, and chat—Help Desk Software streamlines the support process, enabling user-friendly self-service portals and comprehensive communication channels to ensure efficient issue resolution.
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Sorting: Highest -> Lowest
Top Help Desk Software Companies
Showing 10 of 72 companies ranked by annual revenue.

Edinburgh, Scotland, United Kingdom
AskVinny is a property technology company on a mission to make operations smarter and more human. We build AI-powered solutions that help property teams scale efficiently, deliver consistently, and stay focused on the work that matters most. Our AI teammate, Vinny, fits seamlessly into how your team already works—helping property teams move faster, stay organised, and deliver a more consistent experience. He qualifies prospects, automates viewings, and collects documents to speed up lead-to-lease times. He keeps calendars efficient, communications on track, and triages and resolves maintenance issues instantly. Vinny even helps your team stay in that elusive state: inbox zero. By covering the day-to-day, Vinny frees your team to focus on what really matters—building relationships and delivering great service. We’re not here to replace people. We’re here to help them do more of what they do best. Today, AskVinny helps manage over 15,000 properties across the UK and Europe—working with portfolio managers, letting agencies, and co-living operators. We’re proud to be backed by world-leading VC investors who believe in our mission to make property operations smarter and more human.
- Revenue
- $1M
- Customers
- -
- Year founded
- 2024
- Funding
- $196.8K
- Team size
- 9
- Growth
- -

Aarhus, Middle Jutland, Denmark
Lost & Found is a headache for hotels. We help you change that! Create positive experiences for staff and guests with Faundit. Digitalise your Lost & Found to automate tasks and save time and cost - and let Faundit take care of the complicated tasks such as payment and shipping. Used by +300 hoteliers to enhance their brand, increase guest satisfaction, and earn reviews. It is easy to register, fast to implement, and simple to monitor. Go live with Faundit in 10 minutes - make a difference today.
- Revenue
- $990K
- Customers
- -
- Year founded
- 2018
- Funding
- -
- Team size
- 9
- Growth
- -

Paris, Île-de-France, France
Transforming customer experiences with conversational generative AI and Agents
- Revenue
- $990K
- Customers
- -
- Year founded
- -
- Funding
- -
- Team size
- 9
- Growth
- -
- Revenue
- $990K
- Customers
- -
- Year founded
- -
- Funding
- -
- Team size
- 9
- Growth
- -

San Francisco, California, United States
Enhance self-service with AI. Instantly resolve user issues within Slack channels. Full AI-native task tracking. Unified search across all support assets. AI-fueled automated workflows for customer facing organizations Replace legacy support systems. Get a demo to see how Torvalds can help.
- Revenue
- $990K
- Customers
- -
- Year founded
- -
- Funding
- -
- Team size
- 9
- Growth
- -
- Revenue
- $880K
- Customers
- -
- Year founded
- 2023
- Funding
- -
- Team size
- 8
- Growth
- -

San Francisco, California, United States
What is Friday: FRIDAY automates level 1 support tasks by DISCOVERING, MONITORING, TRIAGING, AND RESOLVING Information Technology (IT) issues which is unlike anything else on the market today. We can work with the alikes of your network monitoring/management tools, or we can replace them. We work with your service providers or your staff to be what you would like us to be. Friday is dynamic, flexible, and groundbreaking.
- Revenue
- $770K
- Customers
- -
- Year founded
- 2020
- Funding
- -
- Team size
- 7
- Growth
- -

Lamport, Northamptonshire, United Kingdom
At Humley, we're on a mission to revolutionize the way businesses engage with their customers through the safe and controlled application of advanced AI technology. Our vision is to empower organizations to harness the power of Conversational AI to streamline operations, amplify customer interactions, and deliver remarkable experiences. Our solution, Humley Studio, is a versatile and user-friendly platform that allows businesses to build, deploy, and manage Conversational AI Assistants effortlessly. With Humley Studio, you can create personalized and efficient conversational experiences that enhance customer satisfaction while optimizing valuable time and resources. Why Use Studio? Knowledge Made Easy: Our advanced generative AI engine automatically generates knowledge bases from your existing data, saving you time and resources No Code, No Fuss: Easily build AI-driven Conversational Assistants with our user-friendly tools. No coding or IT skills are required. Swift Launch: Start using your AI Assistant in under an hour with our simple onboarding process. AI, Your Way: Customize AI outputs to match your brand's standards, safeguarding your reputation and customer trust. Whether you're in customer service, operations, or technology, Humley Studio is here to help you unlock the potential of Conversational AI. Sign up for your free account today: https://saas-studio.humley.com/signup?plan=01234
- Revenue
- $770K
- Customers
- -
- Year founded
- 2014
- Funding
- -
- Team size
- 7
- Growth
- -

Bangalore, Karnataka, India
TravStack is a travel technology company that helps travel businesses with digital and growth needs. Our product offerings include White labelled travel store with booking system, CRM to track/manage queries from different channels at one place, Itinerary builder to customize packages in visually rich and faster manner and workflow automations. Our solutions enable businesses to boost brand identity, improve productivity, sales efficiency and customer engagement.
- Revenue
- $770K
- Customers
- -
- Year founded
- 2020
- Funding
- -
- Team size
- 7
- Growth
- -
Inclusion Criteria
- Must provide a ticketing system for tracking customer inquiries - Should include automation features to streamline repetitive tasks - Must offer reporting and analytics capabilities for performance insights - Should have a user-friendly interface for both support staff and customers - Must facilitate multi-channel communication (e.g., email, chat, phone) - Not just a standalone email support tool; must encompass broader customer engagement features


