As of May 2026, there are 70 SaaS companies in Incident Management Software. They have combined revenues of $1B and employ 5.7K people. They have raised $1B and serve 10.1M customers combined.
Incident Management Software is a specialized tool designed to help organizations identify, log, manage, and resolve incidents efficiently. These software solutions streamline the entire incident lifecycle, from capturing incident details to tracking progress and resolution. They typically incorporate standardized workflows to ensure systematic handling of incidents across teams, which is crucial in minimizing downtime and maintaining operational integrity. Common use cases for incident management software include IT service management, security incident response, and operational risk management. Organizations leverage these tools to ensure timely responses to incidents that could disrupt business operations, enhance communication among teams, and produce comprehensive reports for ongoing improvement. Typical users include IT departments, security personnel, and operational managers who require immediate visibility into incident status and resolution processes.
Sorting: Highest -> Lowest
Showing 10 of 32 companies ranked by annual revenue.
Sacramento, California, United States
Provider of managed IT security and IT services, offering real-time threat management and ensuring networked components are up-to-date and secure
Ahmedabad, Gujarat, India
TeroTAM is the latest technology solution for upkeeping the machines and equipment. TeroTAM software that will make your technical team more responsive and the maintenance team more productive as well
Bangalore, Karnataka, India
Zenduty is a distributed, end-to-end major incident management platform for production engineering teams, that helps you minimize downtime, implement scalable incident response processes and institutionalize site reliability within your organization.
Waltham, Massachusetts, United States
OnPage offers an Incident Alert Management and a Clinical Communication and Collaboration platform (CC&C) that elevates critical notifications to the right person on call to remediate critical events. With Alert-Until-Read capabilities, dynamic digital schedules, escalation criteria, incident reports, redundancies and more, OnPage ensures that critical alerts are never missed. Infinitely more reliable and secure than emails, text messages and phone calls combined, OnPage improves response time, thereby improving productivity and reducing burnout. From minimizing IT infrastructure downtime, to shortening response time of healthcare providers in life-and-death situations, organizations that are heavily investing in digitization across their business are relying on OnPage for all their secure collaboration, HIPAA-compliant, role-based messaging, and critical alerting needs.
United States
Better Stack’s mission is to help developers in building a better internet by making powerful observability tools that are beautifully designed and a joy to use. Making it easier to ship better and more reliable software faster.
Burlingame, California, United States
Give every engineer reliability superpowers. Stanza is on a mission to make reliability not just a privilege of the world's largest and most successful technology companies, but a standard accessible to anyone building software. Stanza’s Infrastructure Responsive Design is an application-layer approach enabling systems to adapt to changing needs and conditions end to end, through efficient resource allocation at the client and edge as well as the server. Your most critical customer interactions and user journeys always take priority, keeping your key experiences running smoothly even during peak traffic periods or in the face of lost system capacity. Stanza provides an exceptional customer experience without costly infrastructure changes or extra team members.
Kirkland, Washington, United States
We're the application health monitoring tool built by developers for developers. We give you everything you need to keep production happy—and nothing you don't.
San Francisco, California, United States
No-Code SaaS platform for orchestration, automation and incident response
Bloomingdale, Illinois, United States
Developer and provider of a platform designed to drastically reduce incident response time. The company's digital operations management and collaboration platform enables users to improve MTTA / MTTR by sending unique and relevant messages (Voice, Email, SMS, Push) to key on-call teams and stakeholders at critical times during the SLA timeline improving collaboration between platforms, people and processes, enabling clients to address real-time communication challenges with the team and protect business-critical services.
- Must provide functionalities for logging and tracking incidents. - Should include workflow automation to manage incident resolution processes. - Must enable communication between teams for collaborative incident management. - Should offer reporting capabilities to analyze incident trends and outcomes. - Not just an issue tracking tool; must also facilitate proactive incident prevention and risk analysis.
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