San Francisco, California, United States
cloud-based machine learning-powered log analytics and monitoring solutions
- Revenue
- $90.8M
- Customers
- 2K
- Year founded
- 2014
- Funding
- $236.5M
- Team size
- 572
As of August 2026, Latka tracks 17 incident management software companies with $10M–$100M in annual revenue. They have combined revenues of $603.7M and employ 3.2K people. They have raised $797.6M and serve 45.8K customers combined.
Every company below sells incident management software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Incident Management Software is a specialized tool designed to help organizations identify, log, manage, and resolve incidents efficiently. These software solutions streamline the entire incident lifecycle, from capturing incident details to tracking progress and resolution. They typically incorporate standardized workflows to ensure systematic handling of incidents across teams, which is crucial in minimizing downtime and maintaining operational integrity. Common use cases for incident management software include IT service management, security incident response, and operational risk management. Organizations leverage these tools to ensure timely responses to incidents that could disrupt business operations, enhance communication among teams, and produce comprehensive reports for ongoing improvement. Typical users include IT departments, security personnel, and operational managers who require immediate visibility into incident status and resolution processes.
Sorting: Highest -> Lowest
Showing 10 of 17 companies ranked by annual revenue.
San Francisco, California, United States
cloud-based machine learning-powered log analytics and monitoring solutions
Dublin, Dublin, Ireland
Developer of a security orchestration automation and response platform intended to simplify enterprise security. The company's platform allows security teams to automate any workflow and also produces automated phishing responses which help to integrate directly with any tool in the technology stack, enabling its users to do their task more efficiently with the help of security.
Jersey City, New Jersey, United States
advanced cyber threat intelligence and analysis solutions
New York, New York, United States
Sound the alarm, assemble the team, and work the problem — all without a single swivel of the chair. FireHydrant is the only all-in-one incident management platform that helps teams manage incidents from the moment something seems off until you’ve learned from the retro. Companies like DocuSign, LaunchDarkly, 1Password, Duo, Snyk, and many more use FireHydrant to reduce manual work, get everyone on the same page, and improve time to resolution.
Glattbrugg, Zurich, Switzerland
Operaio GmbH is your ITIL and ITSM partner in Zurich and Bern. They support companies with IT services such as projects, consulting, training, and software development.
Napa, California, United States
IT support provider for clients in California and Hawaii, specializing in helpdesk support, cybersecurity, IT planning and on-site engineering services
Pali Alto, California, United States
Developer of rapid production debugging platform designed to help developers to track down issues in production code without any additional coding to write. The company's platform collects data on-demand from live code and pipeline it immediately to any destination, such as alerting and monitoring tools, enabling developers to tackle bugs and issues without any need for coding, re-deploying or restarting the application.
Atlanta, Georgia, United States
From help desk ticketing and IT asset management to maintenance work orders and beyond, the Incident IQ platform is transforming the way school districts provide and manage services.
Latka tracks 17 incident management software companies with $10M–$100M in annual revenue. Together they generate $603.7M in annual revenue and employ 3.2K people.
Coralogix is the largest, with $90.8M in annual revenue, founded in 2014.
The average incident management software company in this list makes $35.5M a year, across 17 companies with reported revenue. They serve 45.8K customers combined.
Ranked by annual revenue, the leaders are Coralogix, Tines, Bigpanda, Cyware Labs and Logz.
The 17 incident management software companies with $10M–$100M in annual revenue tracked here have raised $797.6M in disclosed funding between them.
- Must provide functionalities for logging and tracking incidents. - Should include workflow automation to manage incident resolution processes. - Must enable communication between teams for collaborative incident management. - Should offer reporting capabilities to analyze incident trends and outcomes. - Not just an issue tracking tool; must also facilitate proactive incident prevention and risk analysis.
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