Marietta, Georgia, United States
A cloud-based, fully integrated business support services outsourcing firm offering a portal to see and manage everything online
- Revenue
- $486.1M
- Year founded
- 1997
- Team size
- 931
As of October 2026, Latka tracks 50 outsourcing & BPO services companies. They have combined revenues of $2.9B and employ 18.2K people. They have raised $243.5M and serve 5.6K customers combined.
Every company below is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Outsourcing and business process outsourcing (BPO) firms run business functions for clients with their own teams: customer support and call centers, back-office and data operations, billing and credentialing, and offshore virtual assistants.
Sorting: Highest -> Lowest
Showing 10 of 50 companies ranked by annual revenue.
Marietta, Georgia, United States
A cloud-based, fully integrated business support services outsourcing firm offering a portal to see and manage everything online
New York, New York, United States
Focused exclusively on the insurance industry, ReSource Pro is a trusted strategic operations partner to insurance organizations seeking growth and optimization. With more than 9,800 employees, ReSource Pro operates at the critical intersection of people, process, technology, and data to serve more than 1,200 clients across the carrier, broker, and MGA segments – consistently earning a +96% client retention rate for over a decade. It offers expert advisory services, workforce solutions, business process management optimization and transformative data and technology solutions. It was recognized in 2024 by Inc. 5000 as one of the fastest growing companies in the US and has earned this honor 15 times since 2009.
Chicago, Illinois, United States
Hugo is transforming the future of a continent by re-envisioning the future of its work. We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent. African communities currently reap less than 2% of a BPO market worth a staggering $430 billion annually. We are changing this. Specializing in digital and AI operations, omnichannel customer support, and trust and safety solutions for some of the world’s largest tech and media companies, we are providing the continent’s university-educated youth with the skills necessary to build a meaningful career in the global digital economy. All whilst delivering industry-beating excellence for our clients. As a culture, we’re Silicon Valley meets ECOWAS — English et en Français. We’re smart, dynamic, and ambitious. And we’re on a mission to win for our clients and for our people
Beverly, Massachusetts, United States
HR consulting, talent management, benefits administration, and compliance support
Seven Fields, Pennsylvania, United States
Optimize RCM specializes in revenue cycle management (RCM) transformation, leveraging cutting-edge automation, process re-engineering, and labor outsourcing to help healthcare organizations streamline workflows, enhance efficiency, and maximize revenue while maintaining compliance with industry standards.
Louisville, Kentucky, United States
UnifyCX offers a true blend of AI and human expertise. We deliver a complete solution that combines advanced AI with top-tier CX delivery for real-world results. We are a global company, investing in our agents and communities worldwide, ensuring our global presence drives positive change beyond business.
Lexington, Kentucky, United States
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us. Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients. Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well.
Shanghai, China
Provider of human capital management services. The company operates a cloud-based platform that offers payroll outsourcing, benefit outsourcing, recruitment and expatriate services in the Greater China and Asia-Pacific region.
Quezon City, Philippines
Outsourced is a premier, ISO-certified global staff outsourcing company, providing top 1% remote talent across the Philippines, India, Colombia, Malaysia, Vietnam, and Argentina. We specialize in custom-built, full-time offshore teams, ensuring seamless integration, high performance, and long-term success for businesses worldwide. Why Businesses Choose Outsourced: ✔ 12+ years of industry experience in premium offshore staffing ✔ 350+ global clients across diverse industries ✔ 1,300+ dedicated employees working exclusively for clients ✔ 110+ support staff ensuring smooth operations and ongoing success Our AI-enhanced recruitment process sources highly skilled, culture-fit professionals, tapping into passive candidates to deliver the best talent in the market. We provide fully equipped staff, working from state-of-the-art offices, ensuring world-class support, premium infrastructure, and business continuity. Scale faster, operate more efficiently, and save up to 75% on hiring costs compared to local recruitment. Partner with Outsourced today and build your dedicated offshore team—custom-tailored to your needs and ready to help your business thrive. Let’s grow your team today. Contact Outsourced to get started.
Long Beach, California, United States
B-Corp-certified outsourcing company providing seamless customer experiences for values-aligned clients, while empowering local team members to develop and grow
Latka tracks 50 outsourcing & BPO services companies with reported revenue. Together they generate $2.9B in annual revenue and employ 18.2K people.
Quatrro Business Support Services is the largest, with $486.1M in annual revenue, founded in 1997.
The average outsourcing & BPO services company in this list makes $57.7M a year, across 50 companies with reported revenue. They serve 5.6K customers combined.
Ranked by annual revenue, the leaders are Quatrro Business Support Services, ReSource Pro, Hugo, MP and Optimize RCM.
The 50 outsourcing & BPO services companies tracked here have raised $243.5M in disclosed funding between them.
- Must sell a business function performed by its own staff as its main product - Includes contact-center, back-office and virtual-assistant outsourcing - Staffing firms that place workers with clients belong in Staffing & Recruiting Agencies