Top OmniChat Alternatives, Competitors & Similar Software

E-Commerce Personalization Software

Google's globally awarded No.1 sales enabling conversational AI. ORI AI is an enterprise-grade conversational AI-powered text chat & voice bot. Ori's advanced conversational AI boosts sales & customer satisfaction. Ori is focused on automating the customer journey which it does through its connected, multilingual, omnichannel, self-service platform, made by applying design thinking principles and advanced AI. Our cognitive AI solutions provide a non-intrusive customer experience for Sales, Marketing, Support & Engagement across IoT devices, sensors, web, app, social media & messaging platforms. Our Products: 1. Chatbot: Voice + Text Compatible, Hybrid (Live + AI), Multiple Context Switching, Omni-channel along with Recovery Based Mechanisms. 2. IVR-Based Speech Bots: Speak To a Bot Directly Over a Call. 3. Email-Based Responder Bots: Automate Email Support with Resolutions Handed Without Manual Intervention. 4. Customer Service Agent Support Bots: Assist Agents with Prompts & Queues During Customer Conversations Over Chat + Calls.

E-Commerce Personalization Software

We are a leading SaaS provider in the commerce technology market, offering a modular AI-brained marketing ecosystem for customer engagement and experience personalization. As Martech and Adtech innovators, we create a data-centric commerce omniverse that empowers marketing and e-com professionals to turn customer insights into opportunities.

E-Commerce Personalization Software

Developer of a customer support software. The company provides a web based customer support management system designed for technology companies as well as institutions providing internal support, that make it simple for teams to work together, share information and access their collective knowledge to solve customer challenges, making it easier for support agents to resolve individual tickets while managing the overall customer relationship.

E-Commerce Personalization Software

Zinier is a field service management platform that helps service teams optimize their operations and deliver exceptional customer experiences. The platform leverages AI, automation, and analytics to streamline workflows, improve efficiency, and enable real-time visibility into field operations. Zinier's goal is to empower organizations to deliver better service outcomes and drive business growth.

E-Commerce Personalization Software

Intelligent Agent Desktop from SingleComm provides call center agents with dynamic scripting and integrated telephony and interaction reporting

E-Commerce Personalization Software

Forethought.ai is an AI-powered customer service platform that uses natural language processing and machine learning to help customer support teams provide faster and more accurate responses to customer inquiries.

E-Commerce Personalization Software

Forethought.ai is an AI-powered customer service platform that uses natural language processing and machine learning to help customer support teams provide faster and more accurate responses to customer inquiries.

E-Commerce Personalization Software

Luigi’s Box is a set of tools for e-commerce (search analytics, site search & product discovery), that helps you to increase your sales and conversions by providing your visitors with the best possible shopping experience. From search to product discovery, we cover all the interactions while giving you complete control and data for your business decisions. Increase your sales & conversions through a better search & product discovery experience.

E-Commerce Personalization Software

Triton Technologies is a traditional call center services to offer a teleservices skill, technology services, and marketing execution.

E-Commerce Personalization Software

Providing customer experience solutions for technology companies to scale their customer support operations via sourcing, training and management

E-Commerce Personalization Software

drip is a marketing automation platform designed to help ecommerce brands put their customers first and build brand love through email, onsite, and tight 3rd-party integrations.

E-Commerce Personalization Software

Gnani.ai is an industry leading deep tech voice first conversational AI company with proprietary products for omnichannel real time authentication, automation , agent assist and analytics . Gnani.ai empowers businesses to build customer-centric Conversational AI on multiple channels.

E-Commerce Personalization Software

Crayon Data is a leading provider of AI-led revenue acceleration solutions, headquartered in Singapore with a local presence in India and the UAE. Backed by Jungle Ventures and the family offices of Kris Gopal and Ratan Tata, the company was founded in 2012 with the vision of simplifying the world’s choices. Our flagship platform, maya.ai, helps enterprises across the Banking, Fintech, and Travel unlock the value of their data and personalize customer engagement. maya.ai is driven by 3 AI patents off a cloud agnostic, flexible, and scale platform. Crayon Data recently won the E50 awards organized by KPMG and the Business Times in Singapore. We were featured in HFS Hot Vendors Compendium in 2021, and among the top 15 finalists at Emerging Enterprise Awards 2019 Singapore.

E-Commerce Personalization Software

Intelligence Node is the real-time product intelligence data powerhouse fueling elite commerce performance. We are the engine behind winning the digital shelf — transforming pricing, assortment, promotions, search, content and media signals into actionable intelligence that drives growth, precision, and accountability. Our proprietary product graph and product matching methodology — at 99% accuracy — tracks over 1.2 billion products, 190,000+ brands, and 1,400+ categories, fueling more than $600 billion in global retail revenue. In a world where commerce is increasingly transacted at the intersection of creativity, content, clicks, and conversion, we give retailers the real-time visibility they need to compete and win across every channel. Acquired by Interpublic (NYSE: IPG) in 2024, Intelligence Node is now integrating with Acxiom and Omnicom Media (Omnicom, NYSE: OMC), Intelligence Node is a foundational technology at the heart of the world’s largest advertising, sales, and marketing ecosystem. Together, we are rewiring how retail performance, media strategy, and creativity converge in the age of intelligent commerce. Learn more at www.intelligencenode.com

E-Commerce Personalization Software

You need to communicate with customers and prospects, but only 15% of your emails are opened and only 5% of your calls are answered. That makes it nearly impossible to do business! We've got a solution. 99% of texts are read (usually within just a few minutes), and Text Request gives your business the power to text through your business phone numbers. We give you all the tools you need to text professionally as a team while keeping communications organized. Most common use cases include: Lead Generation Appointment Scheduling Online Reviews Customer Service Hiring & Staffing Promotions Customer Updates Collections & Bill Pay Want to see how we help other businesses like yours increase profits through text? We'd love to show you! Just visit www.textrequest.com/demo.

E-Commerce Personalization Software

Ziwo.io is a cloud-based contact center platform that offers a range of features for businesses to improve their customer service and communication. It provides tools for call routing, interactive voice response (IVR), call recording, analytics, and more. Ziwo.io aims to help businesses streamline their contact center operations and deliver exceptional customer experiences.

E-Commerce Personalization Software

Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates exceptional customer experiences. With ready-to-use industry specific pre-built AI models, zero-code environment, intelligent analytics and more, Engagely transforms the future of business communication. The platform is a plethora of modern edge business solutions that includes Contact center cloud, Live chat software, AI Agent assist and Automation Cloud which is a comprehensive suite of AI-powered Intelligent Virtual Assistants (IVAs) which automates support and CX workflows to drive personalized, results-oriented conversations across Chat, Voice, and Email. Engagely's transformative Contact Center Cloud automates end to end support and CX workflows with unified customer and agent experience with minimal deployment time and reduced costs. On top of that, upgrading with Engagely Voice Bot can help deliver real-time, human-like conversations in multiple global languages, wide range of dialects, speaking styles and emotions while providing instant, accurate & personalised responses with automated AI powered intelligent speech recognition and response technology. AI Agent Assist is an another great ad-on to the contact center cloud solution which gives an AI edge to agents with intelligent recommendations in every interaction to help solve complex customer issues faster while improving agent efficiency. The Omnichannel platform with its unique action-intent engine can understand customer intents to drive exceptional engagements across 35+ modern enterprise channels and 120 global languages. Engagely.ai has implemented over 100 enterprise-grade bots for renowned organizations across India, Australia, Canada, Mexico, Myanmar, Peru, Philippines, Singapore, South Africa, Thailand, UAE and US.

E-Commerce Personalization Software

SupportLogic delivers a service experience management platform that enables companies to improve service delivery.

E-Commerce Personalization Software

OptiMonk is an Award-Winning Lead Generation + Exit Intent Popup Builder for eCommerce that helps businesses turn their visitors into sales and leads.

E-Commerce Personalization Software

Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands. *Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE Awards & Recognitions: - Marketing Interactive - Asia Ecommerce Awards 2024 - Gold Award (Best Use of Personalisation, Best eCommerce Customer Service, Best eCommerce Loyalty Programme); Silver Award (Best eCommerce Campaign - Social Commerce) - Marketing Interactive - Digiz Awards 2024 - Gold Award (Best Acquisition & Retention Strategies, Best Customer Journey, Best Use of Personalisation Strategies, Best Customer Relationship Management Platform, Best Data Analytics Tool, Best Marketing Automation Platform, Best MarTech Team, Overall - Best of Agency); Silver Award (Best Use of Real-Time Marketing); Bronze Award (Best e-Commerce Strategies) - Marketing Interactive - MARKies Awards 2024 - Gold Award (Best Use of MarTech) - IAB - IAB HK Digital Awards 2023 - Merit Award - HKRMA - Smart Retail Tech Award 2023 - Gold Award - Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2023 - HKRTIA - Retail Innovation Award 2022 - Best Retail Innovation (Product & Solution) - Gold Award