The closest alternatives to NICE-inContact are Hugo, ezCater and Applied Innovation. NICE-inContact generates $222M in revenue with 9.4K employees. Every one of the 20 alternatives below is compared with NICE-inContact on revenue, funding, customers, team size and founding year.
NICE-inContact is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  NICE-inContactThis company |  Hugo |  ezCater |  Applied Innovation |  Aircall |  Call Center Studio |  NFON |  Dialpad |  Intermedia Cloud Communications |  Helpware |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $222M | $220.1M | $181.5M | $175M | $175M | $151.3M | $147.8M | $300M | $134.5M | $131.7M |
| Valuation | $940M | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $35.3M | Not disclosed | $250M | Not disclosed | $225.6M | Not disclosed | $9.7M | $400M | Not disclosed | $14.6M |
| Customers | 560K | Not disclosed | Not disclosed | Not disclosed | 85K | Not disclosed | 40K | 70K | Not disclosed | Not disclosed |
| Team size | 9.4K | 2K | 932 | 487 | 740 | 1.4K | 340 | 1.4K | 1.2K | 1.2K |
| Founded | 1986 | 2017 | 2007 | 1987 | 2014 | 2018 | 2007 | 2011 | Not disclosed | 2015 |
| HQ | Hoboken, United States | United States | United States | United States | France | United States | Germany | United States | United States | United States |
United States · Contact Center Software
Hugo is transforming the future of a continent by re-envisioning the future of its work. We exist to provide BPO excellence to our customers by investing heavily in the very best of African talent. African communities…
United States · Contact Center Software
ezCater is an online marketplace for business catering, connecting companies with local restaurants and caterers across the United States.
United States · Contact Center Software
Building on more than three decades of experience, Applied Innovation is here to help your organization grow. Our passion for service shines in our technology, imaging, and automation solutions. Our locations in…
Applied Innovation revenue & fundingNICE-inContact vs Applied Innovation
France · Contact Center Software
Aircall.io is a cloud-based phone system and call center software that enables companies to create and manage their phone support in the cloud. Founded in 2014 and headquartered in New York, Aircall.io provides a…
United States · Contact Center Software
Call Center Studio's cloud-based contact center software revolutionizes customer interaction through seamless omnichannel communication management, facilitating a unified approach to customer service across multiple…
Call Center Studio revenue & fundingNICE-inContact vs Call Center Studio
Germany · Contact Center Software
NFON AG is a pan-European cloud private branch exchange provider in Germany. It solutions offered by the company include Nconnect Voice, Ncontactcenter, Nhospitality, Neorecording and Nvoice for Skype for Business.
United States · Contact Center Software
Dialpad is a cloud-based communication platform that includes voice, video, messaging, and contact center solutions for businesses. On Dialpad's platform the clients could use a suite of products and services that…
United States · Contact Center Software
Intermedia is the cloud communications company that helps over 145,000 businesses connect better, from wherever, though our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center…
Intermedia Cloud Communications revenue & fundingNICE-inContact vs Intermedia Cloud Communications
United States · Contact Center Software
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures…
United States · Contact Center Software
EliseAI empowers housing and healthcare organizations with powerful automation and conversational AI, streamlining conversations, enhancing customer engagement, and delivering unparalleled efficiency across housing and…
India · Contact Center Software
BUSINESSNEXT is a universe of composable enterprise solutions with a focus on banks and financial services globally. Recognized as a Leader by leading industry analysts, it leverages technology, innovation, and…
BUSINESSNEXT revenue & fundingNICE-inContact vs BUSINESSNEXT
United States · Contact Center Software
A leading cloud communication solutions provider enabling businesses to have all communication services on one affordable system
United States · Contact Center Software
Provider of communication software which enhances companies to interact with their customers via phone, internet, email, chat and social media. The company optimizes customer interaction for its client. It also offers…
Servion Global Solutions revenue & fundingNICE-inContact vs Servion Global Solutions
United States · Contact Center Software
Plivo is a cloud communications platform that provides a range of communication APIs and tools for businesses and developers to build and deploy voice and messaging applications. The company's platform allows businesses…
United States · Contact Center Software
An outsourcer of customer care that connects world-class remote workers with the nation's leading brands
Omni Interactions revenue & fundingNICE-inContact vs Omni Interactions
United States · Contact Center Software
Yellow.ai is an enterprise-grade conversational AI platform founded in 2016 and headquartered in Bangalore, India. The company builds Dynamic AI Agents that automate customer service and employee engagement interactions…
United States · Contact Center Software
Playvox equips modern businesses & BPOs with a CS agent optimization suite for QA, performance management, coaching, learning, & motivation. Learn more!
United States · Contact Center Software
Our artificial intelligence and machine learning products deliver automation and human augmentation, allowing individuals and organizations to realize their full potential. Today, the world's largest organizations rely…
France · Contact Center Software
Odigo is global provider of Contact Centre as a Service (CCaaS) solutions that enhance interactions between a brand and its customers. A pioneer in the customer experience (CX) market in France and now a European…
India · Contact Center Software
SquadStack is India’s most trusted telecalling outsourcing partner, revolutionizing traditional telecalling with a technology and data-driven approach. By integrating ‘People’, ‘Systems’, and ‘Knowledge’, we enable…
NICE-inContact ranks #6 of 468 Contact Center Software companies by annual revenue, putting it in the top 1% of the market.
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Aug 2020 | M&A Offer | Not disclosed | $940M |
| Jul 2013 | Post-IPO Equity | $3M | Not disclosed |
| Jun 2011 | Post-IPO Equity | $23.9M | Not disclosed |
| Dec 2009 | Post-IPO Equity | $8.4M | Not disclosed |
The closest alternatives to NICE-inContact are Hugo, ezCater and Applied Innovation, all active in Contact Center Software. This page compares each of them with NICE-inContact on revenue, funding, customers and team size.
Hugo is the closest alternative to NICE-inContact, generating $220.1M in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.
NICE-inContact generates $222M in revenue.
NICE-inContact has raised $35.3M in funding.
NICE-inContact has 560K customers.
Yes. NICE-inContact generates $222M in revenue versus $220.1M at Hugo.
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