Dialpad logo
Founded 2011

Dialpad

2020 Revenue

$100.0M

YOY

66.67%

Funding

$220.0M

Overview

About Dialpad

Voice Intelligence-powered, cloud-native business communications|.

Monthly Revenue

$8.3M

+ $3.3M (66.67%)
Total Expenses

$9.3M

=
Net Income

-$1.0M

Ebidta Margin

-12.00%

+
YOY Growth

66.67%

=
Rule of 40

55


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Dialpad CEO Craig Walker on 12/01/2020

Watch the podcast


Headquarters

100 California Street San FranciscoCaliforniaUnited States

Dialpad Revenue vs Funding

$Funding$Revenue

Revenue

In 2020, Dialpad revenue run rate hit $100.0M in revenue.

67.00%▲$60.0M$100.0M

Funding History

Dialpad has raised a total of $220.0M.

Why are so many SaaS founders taking money from Founderpath.com instead of VC's?
Funding DateRoundTotalValuation
10/09/2020$100.0M$1.2B
08/01/2018$50.0M
09/01/2017$17.0M
05/01/2015$35.0M
01/01/2012$15.0M
01/01/2011$3.0M

Customers

Dialpad has 70K customers.

Lifetime Months

120

×
Monthly ARPU

$1.0K

=
Lifetime Dollars

$120.0K


Acquisition Cost

Average Annual Price

$12.0K

$0$12.0K024681012

Churn

Dialpad has an annual churn rate of 10.00%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-10.00%

Annual Dollar Expansion

35.00%

Net Revenue Retention

125.00%

Team

Employees

Dialpad has 592 employees. They have 131 sales reps that carry a quota, an engineering team of 148 and a marketing team of 21.

20182019202064.00%▲-5.00%▼
DistributionQty

Total Team Size

592

Engineers

148 (25%)

Sales

131 (22%)

Marketing

21 (4%)

CEO/Founder

Craig Walker

Craig has 20+ years of experience as an entrepreneur, venture capitalist, corporate executive, CEO and attorney. He was the first Entrepreneur in Residence at Google Ventures and CEO of Dialpad Communications before it become Yahoo! Voice. He also founded GrandCentral Communications, which was acquired by Google and became Google Voice.


CEO Q&A

What's your age?

54

Favorite online tool?

Trello, LucidChart

Favorite book?

Hard Thing Hard Things

Favorite CEO?

Bezos

Advice for 20 year old self

Understand tech faster


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Dialpad Board of Directors

NamePosition
Wesley ChanBoard Observer, Series C Investor
John KimBoard of Directors, Board Member
Marc AndreessenBoard of Directors, Board Member
Jonathan LehrBoard of Directors, Board Member
Jen GrantBoard of Directors, Board Member
John RectorBoard of Directors, Board Member, Co-founder
Dan O'ConnellChief Security Officer, Chief Resource Officer, Board Member
Brian PetersonCo-Founder & VP Engineering, Board of Directors, Board Member
Rich MinerDirector, Board Member
Craig WalkerFounder and Chief Executive Officer, Board of Directors, Board Member
Lily ToyGeneral Counsel, Board of Directors, Board Member
JiNa HanVP, People Experience, Board of Directors, Board Member

Dialpad Executives

NamePosition
Vincent PaquetChief Product Officer
Dan O'ConnellChief Security Officer, Chief Resource Officer, Board Member
Craig WalkerFounder and Chief Executive Officer, Board of Directors, Board Member

Dialpad Employees

NamePosition

Frequently Asked Questions about Dialpad

When was Dialpad founded?

Dialpad was founded in 2011.


Who is the CEO of Dialpad?

The CEO of Dialpad is Craig Walker


How many employees does Dialpad have?

Dialpad has 592 employees.

How much revenue does Dialpad generate?

Dialpad generates $100.0M in revenue.


How much funding does Dialpad have?

Dialpad has raised $220.0M.


Where is Dialpad headquarters?

Dialpad is headquartered at 100 California Street San FranciscoCaliforniaUnited States

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