NICE-inContact
Hoboken, New Jersey, United States
Valuation
$940M
2020 Revenue
$222M
Customers
560K
Funding
$35.3M
Avg ACV
$396
Team · 2023
9.4K
Founded
1986
NICE-inContact Revenue, Valuation & Funding (2020)
NICE-inContact generated $222M in revenue in 2020.
NICE Ltd. is an Israeli multinational technology company, with its headquarters located in Ra'anana, Israel. The company has operations and offices in various countries around the world, including the United States. NICE inContact, a subsidiary of NICE Ltd. that provides cloud-based contact center software and services, is based in Hoboken, New Jersey. Therefore, although NICE inContact is based in the United States, it is a subsidiary of an Israeli company, NICE Ltd.
Last updated
NICE-inContact Revenue
In 2020, NICE-inContact's revenue reached $222M.
| Year | Milestone | Source |
|---|---|---|
| 2020 | NICE-inContact Hit $222m revenue in August 2020 | Not recorded |
| 1986 | Launched with $0 revenue |
NICE-inContact Valuation, Funding Rounds
NICE-inContact reached a $940M valuation in 2020, set during its M&A Offer round.
NICE-inContact has raised $35.3M in total funding across 3 rounds, most recently a $3M Post-IPO Equity round in 2013.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2020 | M&A Offer | - | $940M | - | Not recorded |
| 2013 | Post-IPO Equity | $3M | - | - | Not recorded |
| 2011 | Post-IPO Equity | $23.9M | - | - | Not recorded |
| 2009 | Post-IPO Equity | $8.4M | - | - | Not recorded |
Founder / CEO
Customers
NICE-inContact serves 560K customers.
NICE-inContact Employees & Team Size
NICE-inContact employs approximately 9.4K people as of 2026, up from 1K in 2020. It serves 560K customers that rely on its solutions.
| Year | Milestone | Source |
|---|---|---|
| 2023 | Reached 9.4K employees (July 2023) | Not recorded |
| 2020 | Reached 1K employees (August 2020) | Not recorded |
Frequently Asked Questions about NICE-inContact
Is NICE-inContact still an independent company?
No. NICE-inContact was acquired by NICE Systems.
What is NICE-inContact's revenue?
As of 2020, NICE-inContact generated $222M in revenue.
Who founded NICE-inContact?
NICE-inContact was founded by Paul Jarman.
How much funding does NICE-inContact have?
NICE-inContact raised $35.3M across 3 rounds.
How many employees does NICE-inContact have?
As of 2023, NICE-inContact had 9.4K employees.
Where is NICE-inContact headquartered?
NICE-inContact is headquartered in Hoboken, New Jersey, United States.
Compare NICE-inContact to the industry
NICE-inContact operates across multiple industries. Browse revenue, funding, and growth data for NICE-inContact in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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