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Valuation

$940M

2020 Revenue

$222M

Customers

560K

Funding

$35.3M

Avg ACV

$396

Team

9.4K

Founded

1986

How NICE-inContact CEO Paul Jarman grew to $222M revenue and 560K customers in 2020.

NICE Ltd. is an Israeli multinational technology company, with its headquarters located in Ra'anana, Israel. The company has operations and offices in various countries around the world, including the United States. NICE inContact, a subsidiary of NICE Ltd. that provides cloud-based contact center software and services, is based in Hoboken, New Jersey. Therefore, although NICE inContact is based in the United States, it is a subsidiary of an Israeli company, NICE Ltd.

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NICE-inContact Revenue

In 2020, NICE-inContact's revenue reached $222M. Since its launch in 1986, NICE-inContact has shown consistent revenue growth.

NICE-inContact Revenue GrowthReported revenue / ARR over time$0$50M$100M$150M$200M$250M198619881990199219941996199820002002200420062008201020122014201620182020$0$222MSource: GetLatka.com
YearMilestoneQuote
2020NICE-inContact Hit $222m revenue in August 2020
1986Launched with $0 revenue

NICE-inContact Valuation, Funding Rounds

NICE-inContact's most recent disclosed valuation is $940M.

NICE-inContact has raised $35.3M in total funding across 3 rounds, most recently a $3M Post-IPO Equity round in 2013.

NICE-inContact Capital Raised & ValuationCumulative capital raised and post-money valuation by roundCapital raised (cum.)Valuation$0$0$0.2$8M$0.4$15M$0.6$23M$0.8$30M$1$38M198619881990199219941996199820002002200420062008201020122013Source: GetLatka.com
YearRoundAmountValuation% SoldQuote
2013Post-IPO Equity$3M--
2011Post-IPO Equity$23.9M--
2009Post-IPO Equity$8.4M--

Founder / CEO

Paul Jarman

Paul Jarman is listed as Founder / CEO at NICE-inContact.

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Customers

NICE-inContact serves 560K customers.

NICE-inContact Employees & Team Size

NICE-inContact employs approximately 9.4K people as of 2026, up from 1K in 2020. It serves 560K customers that rely on its solutions.

NICE-inContact Team GrowthReported headcount over time02,0004,0006,0008,00010,00019861988199019921994199619982000200220042006200820102012201420162018202020222023009,4089,408Source: GetLatka.com
YearMilestone
2023Reached 9.4K employees (July 2023)
2020Reached 1K employees (August 2020)

Frequently Asked Questions about NICE-inContact

What is NICE-inContact's revenue?

NICE-inContact generates $222M in revenue.

Who founded NICE-inContact?

NICE-inContact was founded by Paul Jarman.

Who is the CEO of NICE-inContact?

The CEO of NICE-inContact is Paul Jarman.

How much funding does NICE-inContact have?

NICE-inContact raised $35.3M.

How many employees does NICE-inContact have?

NICE-inContact has 9.4K employees.

Where is NICE-inContact headquarters?

NICE-inContact is headquartered in Hoboken, New Jersey, United States.

Compare NICE-inContact to the industry

NICE-inContact operates across multiple industries. Browse revenue, funding, and growth data for NICE-inContact in each sector below.

Data and Sources

All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.

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NICE-inContact Revenue 2020: $222M ARR, $940M Valuation