NICE-inContact
Valuation
$940M
2020 Revenue
$222M
Customers
560K
Funding
$35.3M
Avg ACV
$396
Team
9.4K
Founded
1986
How NICE-inContact CEO Paul Jarman grew NICE-inContact to $222M revenue and 560K customers in 2020.
NICE Ltd. is an Israeli multinational technology company, with its headquarters located in Ra'anana, Israel. The company has operations and offices in various countries around the world, including the United States. NICE inContact, a subsidiary of NICE Ltd. that provides cloud-based contact center software and services, is based in Hoboken, New Jersey. Therefore, although NICE inContact is based in the United States, it is a subsidiary of an Israeli company, NICE Ltd.
Last updated
NICE-inContact Revenue
In 2020, NICE-inContact's revenue reached $222M. Since its launch in 1986, NICE-inContact has shown consistent revenue growth.
| Year | Milestone |
|---|---|
| 2020 | NICE-inContact Hit $222m revenue in August 2020 |
| 1986 | Launched with $0 revenue |
NICE-inContact Valuation, Funding Rounds
NICE-inContact's most recent disclosed valuation is $940M.
NICE-inContact has raised $35.3M in total funding across 3 rounds, most recently a $3M Post-IPO Equity round in 2013.
| Year | Round | Amount | Valuation | % Sold |
|---|---|---|---|---|
| 2013 | Post-IPO Equity | $3M | - | - |
| 2011 | Post-IPO Equity | $23.9M | - | - |
| 2009 | Post-IPO Equity | $8.4M | - | - |
NICE-inContact Employees & Team Size
NICE-inContact employs approximately 9.4K people as of 2026, up from 1K in 2020.
NICE-inContact has 9.4K total employees in different roles and functions. They have 560K customers that rely on the company's solutions.
| Year | Milestone |
|---|---|
| 2023 | Reached 9.4K employees (July 2023) |
| 2020 | Reached 1K employees (August 2020) |
Founder / CEO
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
See how NICE-inContact acquires and retains customers with data on acquisition costs and revenue performance. Log in to access the complete customer economics dashboard.
LockedFrequently Asked Questions about NICE-inContact
What is NICE-inContact's revenue?
NICE-inContact generates $222M in revenue.
Who founded NICE-inContact?
NICE-inContact was founded by Paul Jarman.
Who is the CEO of NICE-inContact?
The CEO of NICE-inContact is Paul Jarman.
How much funding does NICE-inContact have?
NICE-inContact raised $35.3M.
How many employees does NICE-inContact have?
NICE-inContact has 9.4K employees.
Where is NICE-inContact headquarters?
NICE-inContact is headquartered in Hoboken, New Jersey, United States.
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Compare NICE-inContact to the industry
NICE-inContact operates across multiple industries. Browse revenue, funding, and growth data for NICE-inContact in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .