Top Reviewpro Alternatives, Competitors & Similar Software

Customer Service Automation Software

Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands. *Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE Awards & Recognitions: - Marketing Interactive - Asia Ecommerce Awards 2024 - Gold Award (Best Use of Personalisation, Best eCommerce Customer Service, Best eCommerce Loyalty Programme); Silver Award (Best eCommerce Campaign - Social Commerce) - Marketing Interactive - Digiz Awards 2024 - Gold Award (Best Acquisition & Retention Strategies, Best Customer Journey, Best Use of Personalisation Strategies, Best Customer Relationship Management Platform, Best Data Analytics Tool, Best Marketing Automation Platform, Best MarTech Team, Overall - Best of Agency); Silver Award (Best Use of Real-Time Marketing); Bronze Award (Best e-Commerce Strategies) - Marketing Interactive - MARKies Awards 2024 - Gold Award (Best Use of MarTech) - IAB - IAB HK Digital Awards 2023 - Merit Award - HKRMA - Smart Retail Tech Award 2023 - Gold Award - Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2023 - HKRTIA - Retail Innovation Award 2022 - Best Retail Innovation (Product & Solution) - Gold Award

Customer Service Automation Software

The #1 Service Operations Automation (ServOps) featuring sales, project management, email integration, retainer management, sales tracking, and support.

Customer Service Automation Software

SupportLogic delivers a service experience management platform that enables companies to improve service delivery.

Customer Service Automation Software

Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates exceptional customer experiences. With ready-to-use industry specific pre-built AI models, zero-code environment, intelligent analytics and more, Engagely transforms the future of business communication. The platform is a plethora of modern edge business solutions that includes Contact center cloud, Live chat software, AI Agent assist and Automation Cloud which is a comprehensive suite of AI-powered Intelligent Virtual Assistants (IVAs) which automates support and CX workflows to drive personalized, results-oriented conversations across Chat, Voice, and Email. Engagely's transformative Contact Center Cloud automates end to end support and CX workflows with unified customer and agent experience with minimal deployment time and reduced costs. On top of that, upgrading with Engagely Voice Bot can help deliver real-time, human-like conversations in multiple global languages, wide range of dialects, speaking styles and emotions while providing instant, accurate & personalised responses with automated AI powered intelligent speech recognition and response technology. AI Agent Assist is an another great ad-on to the contact center cloud solution which gives an AI edge to agents with intelligent recommendations in every interaction to help solve complex customer issues faster while improving agent efficiency. The Omnichannel platform with its unique action-intent engine can understand customer intents to drive exceptional engagements across 35+ modern enterprise channels and 120 global languages. Engagely.ai has implemented over 100 enterprise-grade bots for renowned organizations across India, Australia, Canada, Mexico, Myanmar, Peru, Philippines, Singapore, South Africa, Thailand, UAE and US.

Customer Service Automation Software

The industry's only comprehensive community management platform with communication & self-service tools, in-app payments, accounting & security. Learn more!

Customer Service Automation Software

Generate 100s of winning videos from text.

Customer Service Automation Software

SupportLogic delivers a service experience management platform that enables companies to improve service delivery.

Customer Service Automation Software

You need to communicate with customers and prospects, but only 15% of your emails are opened and only 5% of your calls are answered. That makes it nearly impossible to do business! We've got a solution. 99% of texts are read (usually within just a few minutes), and Text Request gives your business the power to text through your business phone numbers. We give you all the tools you need to text professionally as a team while keeping communications organized. Most common use cases include: Lead Generation Appointment Scheduling Online Reviews Customer Service Hiring & Staffing Promotions Customer Updates Collections & Bill Pay Want to see how we help other businesses like yours increase profits through text? We'd love to show you! Just visit www.textrequest.com/demo.

Customer Service Automation Software

Verloop is the world's smartest conversational marketing and sales platform. With Verloop bot, automate FAQs, build automated flows, capture leads and schedule meetings 24x7. Better than any form ever!

Customer Service Automation Software

Ziwo.io is a cloud-based contact center platform that offers a range of features for businesses to improve their customer service and communication. It provides tools for call routing, interactive voice response (IVR), call recording, analytics, and more. Ziwo.io aims to help businesses streamline their contact center operations and deliver exceptional customer experiences.

Customer Service Automation Software

Bungee Tech places the power of ready-to-use competitive intelligence in the hands of any business!

Customer Service Automation Software

SimplyCast is a B2B SAAS company that provides marketing automation software and services.

Customer Service Automation Software

Provider of a cloud-based software platform designed to connect local service providers with their customers. The company's cloud-based software platform facilitates the process of sourcing, streamlining communication and automating day to day management, enabling commercial tenants to connect with local service providers.

Customer Service Automation Software

Jadu is a leading global provider of web experience management software, specialising in web CMS, forms and customer case management for the enterprise. Jadu also has a digital agency arm, offering award-winning creative, digital service delivery and strategic digital brand design at its core. With offices in the UK, North America and Australia, Jadu powers hundreds of government, education and private sector organisations across the world and is a leading innovator in providing customers with the tools, design and services to digitally transform. We take pride in being the foundation of many accessible, responsive and award-winning websites and ‘channel shifts’ that have saved organisations many millions of pounds/dollars while improving the overall user experience.

Customer Service Automation Software

Gnani.ai is an industry leading deep tech voice first conversational AI company with proprietary products for omnichannel real time authentication, automation , agent assist and analytics . Gnani.ai empowers businesses to build customer-centric Conversational AI on multiple channels.

Customer Service Automation Software

Providing customer experience solutions for technology companies to scale their customer support operations via sourcing, training and management

Customer Service Automation Software

Providing customer experience solutions for technology companies to scale their customer support operations via sourcing, training and management

Customer Service Automation Software

Donorbox is the all-in-one fundraising platform helping nonprofits raise more online and on-site. With the world’s fastest donation forms—converting 2x more than any other platform—we reduce donor drop-off and maximize giving. We help organizations deepen donor relationships with AI-powered CRM, make in-person giving seamless with Donorbox Live™ Kiosk, and expand their reach with text-to-give, event ticketing, and more. Over $3 billion in donations have been powered by Donorbox, empowering more than 100,000 nonprofits worldwide. Let’s supercharge your fundraising together.

Customer Service Automation Software

Founded in 2018 by Zakaria and Sofian, bsport offers a comprehensive marketing and management platform for boutique fitness studios, aiming to simplify operations like membership management, billing, and scheduling. Based in Barcelona and Paris, the company serves over 2000 partners in more than 40 countries, supported by over €4 million in fundraising. Our platform helps studio owners focus on their passion while our team of 120+ employees works to deliver customized, customer-centric solutions, reflecting our commitment to reshaping the fitness and wellness industry.

Customer Service Automation Software

Developer of a cloud based call center software designed to improve cloud and hybrid contact center communication. The company's call center software offers an all in one multi-channel platform that optimizes customer service management by automating user activities, routine customer inquiries and provides consolidated reporting and business analytics, enabling enterprises to better handle customer inquiries and improve customer service management.