1. Helpscout
United States · Other Collaboration Software
Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
- Revenue
- $24M
- Funding
- $13M
- Customers
- 9K
- Team size
- 224
The closest alternatives to Richpanel are Helpscout, Gorgias and Intercom. Richpanel generates $4M in revenue with 32 employees. Every one of the 20 alternatives below is compared with Richpanel on revenue, funding, customers, team size and founding year.
Richpanel is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $4M | $24M | $72.6M | $400M | $4M | $4M | $4M | $4M | $4M | $4M |
| Valuation | $35M | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $7M | $13M | $42.4M | $241.9M | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Customers | 200 | 9K | 6K | 30K | Not disclosed | 150K | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Team size | 32 | 224 | 476 | 1.5K | 4 | 34 | 8 | 68 | 5 | 19 |
| Founded | 2019 | 2015 | 2015 | 2011 | 2013 | 2020 | 2017 | Not disclosed | 2012 | 2021 |
| HQ | San Jose, United States | United States | United States | United States | Australia | Belgium | United States | France | Latvia | United States |
United States · Other Collaboration Software
Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.
United States · Other Collaboration Software
Gorgias is a customer support helpdesk platform that integrates with popular e-commerce platforms like Shopify, Magento, and BigCommerce. It provides automated responses, ticket management, and customer data management…
United States · Other Collaboration Software
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
Australia · Other Collaboration Software
Cliniq Apps automates patient communications for practices of every size. Fully integrated with major Australian practice management systems
Belgium · Other Collaboration Software
Tally Forms is a bootstrapped form-builder company headquartered in Belgium, founded by Marie Martens and Philip (co-founder and technical lead). The company offers a largely free, no-code form-building tool at…
United States · Other Collaboration Software
Developer of a SMS payment platform designed for businesses who want to connect with their customers via SMS or text messaging. The company's platform permits users to invoice and receive payment through text message…
France · Other Collaboration Software
XWiki is a powerful Open Source collaborative platform allowing companies of all sizes to save time and money while enhancing collaboration on both team and organizational level.
Latvia · Other Collaboration Software
Developer of a gamification platform designed to create interactive dialogs. The company's gamification technology allows building simulated dialogs for areas such as sales, customer care, negotiation, and interview…
Latvia · Other Collaboration Software
Developer of a gamification platform designed to create interactive dialogs. The company's gamification technology allows building simulated dialogs for areas such as sales, customer care, negotiation, and interview…
Singapore · Other Collaboration Software
JustLogin is the premier Software-as-a-Service (SaaS) provider offering a suite of HR & office collaborative applications for the global business community
Germany · Other Collaboration Software
With SeaTable, teams can easily organize their tasks, assets, projects and ideas. It looks like a spreadsheet but structures any type of information, in the cloud or on your own server.
United States · Other Collaboration Software
Whippy is a bootstrapped AI and automation platform founded in 2020 by David Daneshgar and Jack Kennedy. The company helps businesses automate communications across text, email, and voice channels, integrating with…
United States · Other Collaboration Software
Utilising advanced language models like GPT-3.5 Turbo, Claude, Mistral Medium and GPT-4 Turbo, OnVerb offers a customisable, efficient, and secure AI chat interface for generating high-quality content.
Singapore · Other Collaboration Software
Adpost AI Chatbot Solutions empowers small businesses to enhance customer service and engagement through personalized, intelligent interactions. Experience the difference with Adpost's Create AI page, and take your…
Israel · Other Collaboration Software
Digital Accessibility, Legal Compliance, Revenue Generation, Customized Solutions, SaaS, Inclusion, Social, and web accessibility
Germany · Other Collaboration Software
Gitpod is an open source developer platform automating the provisioning of ready-to-code development environments
Ireland · Other Collaboration Software
FluidUI.com is a user-friendly prototyping tool that empowers designers and developers to create interactive and visually appealing user interfaces for mobile and web applications. With its intuitive drag-and-drop…
Amit RG stated that he does not view Zendesk or Freshdesk as Richpanel's primary competitors. According to Amit RG, the real competitive frame is the $80 billion global BPO market, which he described as the incumbent model that Richpanel is designed to replace. He argued that large enterprises currently rely on offshore call centers not by choice but because the technology to automate support at scale has not existed, and that Richpanel's platform is intended to make that model obsolete.
No financial figures for Zendesk, Freshdesk, or any named BPO competitor were provided by Amit RG, and no competitor revenue or valuation figures should be taken as company-confirmed data.
Richpanel ranks #1,622 of 8,332 Other Collaboration Software companies by annual revenue, putting it in the top 19% of the market.
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Feb 2023 | Seed | $5M | $35M |
| Jul 2020 | Funding round | $2M | $20M |
The closest alternatives to Richpanel are Helpscout, Gorgias and Intercom. This page compares each of them with Richpanel on revenue, funding, customers and team size.
Helpscout is the closest alternative to Richpanel, generating $24M in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.
Richpanel generates $4M in revenue.
Richpanel has raised $7M in funding.
Richpanel has 200 customers.
No. Helpscout generates $24M in revenue versus $4M at Richpanel.
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