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Social Media Advertising Software

Birdeye is a customer experience and reputation management platform that operates the website birdeye.com. The company was founded in 2012 and is headquartered in Palo Alto, California, with additional offices in other parts of the United States, as well as in Europe and Asia. Birdeye's platform provides businesses with tools to manage and improve their online reputation, customer interactions, and overall customer experience. The platform offers features such as online review monitoring, social media management, customer surveys, ticketing and case management, and business listings management, providing businesses with a comprehensive solution for managing their online presence and customer feedback. Birdeye's platform is designed to be user-friendly and accessible, with a focus on enabling businesses to engage with their customers in real-time and improve their overall customer satisfaction. Birdeye serves clients across various industries, from small businesses to large enterprises, and is committed to helping businesses build trust and loyalty with their customers in the digital age.

Social Media Advertising Software

Hootsuite is a Vancouver-based social media management platform founded in 2008 by Ryan Holmes. The company serves businesses ranging from small and medium-sized organizations to large enterprises, providing tools for social media scheduling, analytics, and engagement across major networks. Hootsuite generates revenue exceeding $200 million annually, with the business trending toward $400 million by the end of 2024. Irina Novoselsky joined as CEO in 2023 and within 18 months has led a significant reacceleration of the business. In less than 12 months under her leadership, Hootsuite grew its enterprise core from 8 percent growth to 22 percent growth. The company operates with a predominantly inbound model, with 95 percent of new business arriving without an outbound sales force. Hootsuite previously pursued a Goldman Sachs-led exit process targeting a valuation of $7.75 billion, though that transaction was not completed. The company has since refocused on organic growth and is undergoing a broad transformation of its customer journey to align with the buying behaviors of millennial and Gen Z buyers, who Novoselsky projects will represent 75 percent of all buyers by 2025.

Social Media Advertising Software

Synup helps businesses unlock the power of local marketing by improving brand awareness and new customer acquisition.

Social Media Advertising Software

Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve online ratings and reputation, and optimize the customer experience. The Reputation.com platform provides a 360-degree view of online reputation and enables our clients to effectively manage online reviews, social media, business listings and customer surveys. The platform's advanced analytics and reporting capabilities provide valuable operational insights that help clients be more efficient, deliver better service and drive traffic, visits and revenue. Based in California's Silicon Valley with offices in Arizona, Europe and Asia, Reputation.com is funded by the same venture capital firms that backed Skype, Intuit and Symantec. We've assembled a team of top-tier engineers and data scientists, and an award-winning support organization to ensure client success.