The closest alternatives to Zendesk are Bird (Formerly MessageBird), Computer Generated Solutions Inc. and Talkdesk. Zendesk generates $816.4M in revenue with 7.2K employees. Every one of the 20 alternatives below is compared with Zendesk on revenue, funding, customers, team size and founding year.
Zendesk is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  ZendeskThis company |  Bird (Formerly MessageBird) |  Computer Generated Solutions Inc. |  Talkdesk |  Intercom |  Act | Act |  GupShup |  Thryv |  JungleWorks |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $816.4M | $900M | $1B | $420.1M | $400M | $371.7M | $371.7M | $360.5M | $328.9M | $315.1M |
| Valuation | $9.6B | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $85.5M | $1.1B | Not disclosed | $508.5M | $241.9M | $82M | $82M | $144.1M | Not disclosed | Not disclosed |
| Customers | 160.6K | 15K | 150K | 50K | 30K | 85K | 85K | 100K | Not disclosed | 10K |
| Team size | 7.2K | 165 | 5.3K | 1.4K | 1.5K | 219 | 219 | 1.1K | 5.2K | 500 |
| Founded | 2007 | 2011 | 1984 | 2011 | 2011 | 2001 | 2001 | 2004 | Not disclosed | 2018 |
| HQ | United States | Netherlands | United States | United States | United States | United States | United States | United States | United States | United States |
Netherlands · Proactive Notification Software
Bird is a cloud communications platform that enables businesses to communicate with their customers through various channels such as SMS, voice, chat, and email. The company was founded in 2011 and is headquartered in…
Bird (Formerly MessageBird) revenue & fundingZendesk vs Bird (Formerly MessageBird)
United States · Proactive Notification Software
CGS (Computer Generated Solutions) is a global provider of business applications, enterprise learning, and outsourcing services. The company offers a range of solutions, including ERP software, supply chain management…
Computer Generated Solutions Inc. revenue & fundingZendesk vs Computer Generated Solutions Inc.
United States · Proactive Notification Software
Talkdesk is a cloud-based contact center software company that provides a platform for businesses to communicate with their customers through various channels such as voice, email, chat, and social media. Their software…
United States · Proactive Notification Software
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
United States · Proactive Notification Software
Act! CRM is the trusted customer relationship software for small and mid-sized businesses looking to build lasting relationships, manage leads and grow their business
United States · Proactive Notification Software
Act! CRM is the trusted customer relationship software for small and mid-sized businesses looking to build lasting relationships, manage leads and grow their business
United States · Proactive Notification Software
Gupshup enables better customer engagement through conversational messaging. Gupshup is the leading conversational messaging platform, powering over 5 billion messages per month. Across verticals, thousands of large and…
United States · Proactive Notification Software
Thryv Holdings, Inc. (NASDAQ:THRY), provider of Thryv software, supports more than 50,000 local businesses across the U.S., Canada and Australia. Thryv's do-it-all small business software helps small businesses reach…
United States · Proactive Notification Software
We are the market leaders in delivering mobility solutions to entrepreneurs and enterprises.
United States · Proactive Notification Software
Khoros’s award-winning customer engagement platform helps over 2,000 global brands, including one-third of the Fortune 100 companies, create customers for life. With over 20 patented technologies, Khoros connects every…
United States · Proactive Notification Software
Aisera is a privately held company founded in Palo Alto, California, in the heart of Silicon Valley. With over 300 team members, it has a global presence across the USA, Canada, the UK, France, Greece, and India. Aisera…
United States · Proactive Notification Software
Provides support coverage for IT companies, along with software, hardware, SaaS and fintech businesses. Support includes 15 languages via phone, email, live chat and social media
China · Proactive Notification Software
Moonshot AI is an artificial intelligence company that specializes in creating AI chatbots and utilizes large language models for various applications.
United States · Proactive Notification Software
The company that owns podium.com is Podium Corporation, a software as a service (SaaS) company based in Lehi, Utah, United States. Podium provides a platform for local businesses to manage customer interactions through…
Netherlands · Proactive Notification Software
Backbase built the AI-native Banking OS - the operating system that turns fragmented banking operations into a Unified Frontline. The Banking OS sits above systems of record and coordinates execution across customers…
United States · Proactive Notification Software
Sierra is the conversational AI platform for businesses. We help companies elevate their customer experience with AI.
United States · Proactive Notification Software
Nextiva is a privately held company based in Scottsdale, Arizona, and is not owned by any other company. Nextiva is a cloud-based communication and collaboration software company that provides businesses with a suite of…
United States · Proactive Notification Software
EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and…
Netherlands · Proactive Notification Software
Developer of SaaS based service management software intended to improve customer communication, manage workflows and keep track of assets. The company's service management software streamlines IT support and manages all…
United States · Proactive Notification Software
Provider of configurable billing, customer management, payments, analytics, provisioning and automation software to communications service providers
Zendesk ranks #1 of 46 Proactive Notification Software companies by annual revenue, putting it in the top 2% of the market.
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Jun 2019 | Public | Not disclosed | $9.6B |
| Jan 2014 | Public | Not disclosed | $1B |
| Sep 2012 | Series D | $60M | Not disclosed |
| Dec 2010 | Series C | $19M | Not disclosed |
| Aug 2009 | Series B | $6M | Not disclosed |
| Jun 2008 | Seed | $500K | Not disclosed |
The closest alternatives to Zendesk are Bird (Formerly MessageBird), Computer Generated Solutions Inc. and Talkdesk, all active in Proactive Notification Software. This page compares each of them with Zendesk on revenue, funding, customers and team size.
Bird (Formerly MessageBird) is the closest alternative to Zendesk, generating $900M in revenue. Which alternative fits best depends on budget and company size, so compare all 20 alternatives above before choosing.
Zendesk generates $816.4M in revenue.
Zendesk has raised $85.5M in funding.
Zendesk has 160.6K customers.
No. Bird (Formerly MessageBird) generates $900M in revenue versus $816.4M at Zendesk.
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