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The closest alternatives to Zendesk are HubSpot, ServiceNow and HelpCrunch. Zendesk generates $2B in revenue with 7.2K employees. Every one of the 6 alternatives below is compared with Zendesk on revenue, funding, customers, team size and founding year.
Zendesk is pinned as the first column so every figure is read against it. Blank cells are figures we have not verified, never zeros.
| Company |  ZendeskThis company |  HubSpot |  ServiceNow |  HelpCrunch |  Freshworks |  Liveagent |  UseResponse |
|---|---|---|---|---|---|---|---|
| Revenue | $2B | $3.1B | $13.3B | $1M | $838.8M | $20M | Not disclosed |
| Valuation | $10.2B | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed | Not disclosed |
| Funding raised | $85.5M | $100.5M | $737.1M | Not disclosed | $1.5B | Not disclosed | Not disclosed |
| Customers | 160.6K | 205K | 8.4K | 10K | 150K | 2K | Not disclosed |
| Team size | 7.2K | 7.6K | 32.8K | 21 | 1.5K | 14 | Not disclosed |
| Founded | 2007 | 2006 | 2004 | 2014 | 2010 | 2009 | 2013 |
| HQ | United States | United States | United States | United States | United States | Slovakia | United States |
United States · Proactive Notification Software
HubSpot Inc. is a provider of cloud-based marketing and sales software solutions to mid-market businesses that are delivered through its centralized platform, which allows businesses to create personalized interactions…
United States · Proactive Notification Software
ServiceNow is a provider of cloud-based services that automate enterprise information technology operations. The company develops, implements and supports a suite of on-demand information technology service management…
United States · Proactive Notification Software
Freshworks is a San Bruno, California-based SaaS company founded in October 2010 by Girish Mathrubootham and Shan Krishnasamy. The company offers a suite of seven customer engagement products, including Freshdesk…
Slovakia · Proactive Notification Software
LiveAgent is a customer support software company that offers a comprehensive help desk solution for businesses of all sizes. With its all-in-one platform, LiveAgent enables companies to efficiently manage their customer…
United States · Proactive Notification Software
UseResponse is a scalable and completely customizable Customer Support Suite built to meet the challenges of your support team, offering real-time multilingual support with integrations to major messaging platforms, AI…
Zendesk ranks #1 of 46 Proactive Notification Software companies by annual revenue, putting it in the top 2% of the market.
| Date | Round | Amount | Valuation |
|---|---|---|---|
| Nov 2022 | Acquisition | Not disclosed | $10.2B |
| Jun 2019 | Public | Not disclosed | $9.6B |
| Jan 2014 | Public | Not disclosed | $1B |
| Sep 2012 | Series D | $60M | Not disclosed |
| Dec 2010 | Series C | $19M | Not disclosed |
| Aug 2009 | Series B | $6M | Not disclosed |
Zendesk Revenue: Roughly $2B ARR After the $10.2B Take-Private
Zendesk's last audited revenue was $1.34 billion in 2021. Under private equity ownership it says ARR passed $2 billion, here is every figure, dated and sourced, including the $3.4 billion target that never happened.
The closest alternatives to Zendesk are HubSpot, ServiceNow and HelpCrunch. This page compares each of them with Zendesk on revenue, funding, customers and team size.
HubSpot is the closest alternative to Zendesk, generating $3.1B in revenue. Which alternative fits best depends on budget and company size, so compare all 6 alternatives above before choosing.
Zendesk generates $2B in revenue.
Zendesk has raised $85.5M in funding.
Zendesk has 160.6K customers.
No. HubSpot generates $3.1B in revenue versus $2B at Zendesk.
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