How Freshworks hit $200.0M in Revenue with 150K Customers in 2020.
About Freshworks
Includes Freshdesk, Freshchat and other products for small businesses. Over $100m in revenues, 150k paying customers, and $250m in funding. Likely to IPO soon.
$16.7M
$8.3M (0.00%)
$16.7M
-$1.0
0.00%
—
0
How did Latka collect this data?
Latka collected this data by interviewing Freshworks CEO Girish Mathrubootham on 12/01/2020
Headquarters
1250 Bayhill Drive San BrunoCaliforniaIndiaFreshworks Revenue
In 2020, Freshworks revenue run rate hit $200.0M in revenue.
Freshworks Valuation and Funding History
| Funding Date | Round | Amount | Total | Valuation |
|---|---|---|---|---|
| 12/16/2019 | $250.0M | |||
| 07/25/2018 | $66.0M | |||
| 11/03/2016 | $29.5M | |||
| 04/07/2015 | $50.0M | |||
| 06/09/2014 | $31.0M | |||
| 11/14/2013 | $7.0M | |||
| 04/16/2012 | $5.0M | |||
| 10/26/2011 | $1.1M |
Customers
Freshworks has 150K customers.
50
$56.0
$2.8K
—
$672.0
Churn
Freshworks has an annual churn rate of 24.00%
Churn vs Expansion
-24.00%
0.00%
76.00%
Team
Employees
Freshworks has 3,630 employees. They have 761 sales reps that carry a quota, an engineering team of 1090 and a marketing team of 212.
| Distribution | Qty |
|---|---|
Total Team Size | 3630 |
Engineers | 1090 (30%) |
Sales | 761 (21%) |
Marketing | 212 (6%) |
CEO/Founder
Girish Mathrubootham
My name is Girish Mathrubootham and I am the Founder and CEO of Freshworks (previously known as Freshdesk). I am 36 years old, married and live with my wife and two boys in Chennai, India. This is the story of how I quit my comfortable job and launched my own startup. Hope you like it.
CEO Q&A
43
Zoom
Execution
Jeff Bezos
Start sooner
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Freshworks Board of Directors
| Name | Position |
|---|---|
| Sameer Gandhi | Board of Director |
| Gene Frantz | Board of Director |
| Johanna Flower | Board of Director |
| Randy Gottfried Gottfried | Board of Director |
| Mohit Bhatnagar | Board of Director |
| Barry Padgett Padgett | Board of Director |
Freshworks Executives
| Name | Position |
|---|---|
| Pradeep Rathinam | Chief Customer Officer |
| Tyler Sloat | Chief Financial Officer |
| Suman Gopalan | Chief HR Officer |
| Prasad Ramakrishnan | Chief Information Officer & Chief Information Security Officer at Freshworks |
| Prakash Ramamurthy | Chief Product Officer |
| Jose Morales | Chief Revenue Officer |
| Girish Mathrubootham | Founder & Chief Executive Officer |
| Shan Krishnasamy | Founder & Chief Technology Officer |
Freshworks Employees
| Name | Position |
|---|---|
| Sidharth Malik | Chairman, Freshworks India |
| STS Prasad | Senior Vice President Engineering at Freshworks |
| Henock Gessesse | Vice President and General Counsel |
Frequently Asked Questions about Freshworks
When was Freshworks founded?
Freshworks was founded in 2010.
Who is the CEO of Freshworks?
The CEO of Freshworks is Girish Mathrubootham
How many employees does Freshworks have?
Freshworks has 3,630 employees.
How much revenue does Freshworks generate?
Freshworks generates $200.0M in revenue.
How much funding does Freshworks have?
Freshworks has raised $439.6M.
Where is Freshworks headquarters?
Freshworks is headquartered at 1250 Bayhill Drive San BrunoCaliforniaIndia
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