How Freshworks hit $337.8M revenue and 50K customers in 2021.
Freshworks Inc. is a software company that offers cloud-based customer engagement solutions to businesses of all sizes. The company's suite of products includes a customer support helpdesk, a CRM, marketing automation software, chat software, and IT service desk software, among others. Freshworks aims to provide a unified platform for businesses to manage customer interactions across multiple channels and departments, enabling them to deliver a seamless customer experience. Freshworks was headquartered in San Mateo, California, USA, with offices and customers worldwide. The company had been recognized for its innovative approach to customer engagement and had won several awards for its products and services.
2010
Founded
$337.8M
2021 Revenue
35.28%
YOY
$1.5B
Funding
Freshworks Revenue
In 2021, Freshworks revenue run rate hit $337.8M in revenue.
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2021
Freshworks hit $337.8M in revenue in 2021
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2020
Freshworks hit $249.7M in revenue in 2020
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2010
Freshworks launched in 2010 with $0 revenue
Freshworks Funding History
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2021
Freshworks raised a of in September, 2021
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2020 Secondary Market
Freshworks raised a Secondary Market of in January, 2020
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2019 Series H
Freshworks raised a Series H of in November, 2019
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2018 Series G
Freshworks raised a Series G of in July, 2018
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2016 Series F
Freshworks raised a Series F of in November, 2016
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2015 Series A
Freshworks raised a Series A of in April, 2015
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2014 Series D
Freshworks raised a Series D of in June, 2014
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2013 Series C
Freshworks raised a Series C of in November, 2013
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2012 Series B
Freshworks raised a Series B of in April, 2012
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2011 Series A
Freshworks raised a Series A of in October, 2011
FUNDING DATE | ROUND | AMOUNT | VALUATION |
---|---|---|---|
September, 22 2021 | |||
January, 01 2020 | Secondary Market | ||
November, 04 2019 | Series H | ||
July, 21 2018 | Series G | ||
November, 01 2016 | Series F | ||
April, 20 2015 | Series A | ||
June, 09 2014 | Series D | ||
November, 14 2013 | Series C | ||
April, 16 2012 | Series B | ||
October, 26 2011 | Series A |
Team
Freshworks has 7,114 total employees and 974 sales reps that carry a quota. They have 50,000 customers an engineering team of 1359 and a marketing team of 278.
DISTRIBUTION | QTY |
---|---|
Total team size | 7.1K |
Engineer | 1359 (19%) |
Sales | 974 (14%) |
Marketing | 278 (4%) |
Founder / CEO
Girish Mathrubootham
My name is Girish Mathrubootham and I am the Founder and CEO of Freshworks (previously known as Freshdesk). I am 36 years old, married and live with my wife and two boys in Chennai, India. This is the story of how I quit my comfortable job and launched my own startup. Hope you like it.
Q&A
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What's your age?
44
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Favorite online tool?
Zoom
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Favorite book?
Execution
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Favorite CEO?
Jeff Bezos
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Advice for 20 year old self
Start sooner
Customers
Churn
Freshworks Executives
Name | Position | Working Email | Personal Email |
---|---|---|---|
Girish Mathrubootham | CEO | [email protected] | - |
Girish Mathrubootham | Founder & Chief Executive Officer | [email protected] | - |
Freshworks Employees
Name | Position | Working Email | Personal Email |
---|---|---|---|
Girish Mathrubootham | CEO | [email protected] | - |
Pradeep Rathinam | Chief Customer Officer | [email protected] | - |
STS Prasad | Senior Vice President Engineering at Freshworks | - | - |
Sidharth Malik | Chairman, Freshworks India | [email protected] | - |
Prakash Ramamurthy | Chief Product Officer | [email protected] | - |
Henock Gessesse | Vice President and General Counsel | [email protected] | - |
Jose Morales | Chief Revenue Officer | [email protected] | - |
Shan Krishnasamy | Founder & Chief Technology Officer | [email protected] | - |
Tyler Sloat | Chief Financial Officer | [email protected] | - |
Suman Gopalan | Chief HR Officer | [email protected] | - |
Girish Mathrubootham | Founder & Chief Executive Officer | [email protected] | - |
Prasad Ramakrishnan | Chief Information Officer & Chief Information Security Officer at Freshworks | [email protected] | - |
Freshworks Board of Directors
Name | Position | Working Email | Personal Email |
---|---|---|---|
Gene Frantz | Board of Director | [email protected] | - |
Randy Gottfried | Board Member | - | - |
Dennis Woodside | Board Member | [email protected] | [email protected] |
Johanna Flower | Board of Director | [email protected] | - |
Randy Gottfried | Board of Director | [email protected] | - |
Barry Padgett | Board Member | [email protected] | - |
Girish Mathrubootham | Board Member | [email protected] | - |
Johanna Flower | Board Member | [email protected] | [email protected] |
Jennifer Taylor | Board Member | - | - |
Zachary Nelson | Board Member | - | - |
Sameer Gandhi | Board of Director | [email protected] | - |
Barry Padgett | Board of Director | - | - |
Roxanne Austin | Board Member | - | - |
Sameer Gandhi | Board Member | - | - |
Mohit Bhatnagar | Board of Director | [email protected] | - |
Frequently Asked Questions about Freshworks
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When was Freshworks founded?
Freshworks was founded in 2010.
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How much revenue does Freshworks generate?
Freshworks generates $337.8M in revenue.
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Who is the CEO of Freshworks
The CEO of Freshworks is Girish Mathrubootham.
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How much funding does Freshworks have?
Freshworks raised $1.5B.
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How many employees does Freshworks have?
Freshworks has 7.1K employees.
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Where is Freshworks headquarters?
Freshworks is headquartered at 2950 S Delaware St, Suite 201, San Mateo, California, 94066, United States
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