Freshworks logo
Founded 2010

Freshworks

2018 Revenue

$100.0M

YOY

Funding

$439.6M

Overview

About Freshworks

Includes Freshdesk, Freshchat and other products for small businesses. Over $100m in revenues, 150k paying customers, and $250m in funding. Likely to IPO soon.

Monthly Revenue

$8.3M

Total Expenses

$8.3M

=
Net Income

$0.0

Ebidta Margin

0.00%

+
YOY Growth

=
Rule of 40

0


How did Latka collect this data?

Podcast Youtube video

Latka collected this data by interviewing Freshworks CEO Girish Mathrubootham on 12/16/2019

Watch the podcast


Headquarters

1250 Bayhill Drive San BrunoCaliforniaUnited States

Freshworks Revenue vs Funding

$Funding$Revenue

Revenue

In 2019, Freshworks revenue run rate hit $100.0M in revenue.

$100.0M

Funding History

Freshworks has raised $439.6M.

Funding DateRoundTotalValuation
12/16/2019$250.0M
09/13/2018$250.0M
07/25/2018$66.0M
11/03/2016$29.5M
04/07/2015$50.0M
06/09/2014$31.0M
11/14/2013$7.0M
04/16/2012$5.0M
10/26/2011$1.1M

Customers

Freshworks has 150K customers.

Lifetime Months

50

×
Monthly ARPU

$56.0

=
Lifetime Dollars

$2.8K


Acquisition Cost

Average Annual Price

$672.0

$0$672.0024681012

Churn

Freshworks has an annual churn rate of 24%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-24.00%

Annual Dollar Expansion

0.00%

Net Revenue Retention

76.00%

Team

Employees

Freshworks has 1,500 employees.

2018
DistributionQty

Other

1166

Engineers

0

Quota Carrying

334 (22%)

CEO/Founder

Girish Mathrubootham

My name is Girish Mathrubootham and I am the Founder and CEO of Freshworks (previously known as Freshdesk). I am 36 years old, married and live with my wife and two boys in Chennai, India. This is the story of how I quit my comfortable job and launched my own startup. Hope you like it.


CEO Q&A

What's your age?

43

Favorite online tool?

Zoom

Favorite book?

Execution

Favorite CEO?

Jeff Bezos

Advice for 20 year old self

Start sooner


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Frequently Asked Questions about Freshworks

When was Freshworks founded?

Freshworks was founded in 2010.


Who is the CEO of Freshworks?

The CEO of Freshworks is Girish Mathrubootham


How many employees does Freshworks have?

Freshworks has 1,500 employees.

How much revenue does Freshworks generate?

Freshworks generates $100.0M in revenue.


How much funding does Freshworks have?

Freshworks has raised $439.6M.


Where is Freshworks headquarters?

Freshworks is headquartered at 1250 Bayhill Drive San BrunoCaliforniaUnited States

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