Zendesk
Valuation
$9.6B
2019 Revenue
$816.4M
Customers
160.6K
Funding
$85.5M
Avg ACV
$5.1K
Team
7.2K
Founded
2007
How Zendesk CEO Mikkel Svane grew Zendesk to $816.4M revenue and 160.6K customers in 2019.
customer service and engagement products, customer service and engagement products , Zendesk is a customer service platform that develops a software to empower organization and customer relationships
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Zendesk Revenue
In 2019, Zendesk's revenue reached $816.4M. The company previously reported $499.2M in 2018. Since its launch in 2007, Zendesk has shown consistent revenue growth.
| Year | Milestone |
|---|---|
| 2019 | Zendesk Hit $816.4m revenue in June 2019 |
| 2018 | Zendesk Hit $499.2m revenue in January 2018 |
| 2014 | Zendesk Hit $430m revenue in May 2014 |
| 2014 | Zendesk Hit $127.1m revenue in January 2014 |
| 2012 | Zendesk Hit $38.2m revenue in September 2012 |
| 2007 | Launched with $0 revenue |
Zendesk Valuation, Funding Rounds
Zendesk's most recent disclosed valuation is $9.6B.
Zendesk has raised $85.5M in total funding across 4 rounds, most recently a $60M Series D round in 2012.
| Year | Round | Amount | Valuation | % Sold |
|---|---|---|---|---|
| 2012 | Series D | $60M | - | - |
| 2010 | Series C | $19M | - | - |
| 2009 | Series B | $6M | - | - |
| 2008 | Seed Round | $500K | - | - |
Zendesk Employees & Team Size
Zendesk employs approximately 7.2K people as of 2026, up from 2K in 2018.
Zendesk has 7.2K total employees in different roles and functions and 889 sales reps that carry a quota. They have 160.6K customers that rely on the company's solutions.
| Year | Milestone |
|---|---|
| 2025 | Reached 7.2K employees (July 2025) |
| 2018 | Reached 2K employees (January 2018) |
| 2014 | Reached 1.6K employees (May 2014) |
| 2014 | Reached 473 employees (January 2014) |
| 2012 | Reached 287 employees (September 2012) |
| 2010 | Reached 150 employees (December 2010) |
Founder / CEO
Mikkel Svane
Svane is the CEO, chairman and founder of Zendesk, a global company that builds software for the best customer experiences. He has driven the vision, culture, and growth of the company for the last 10 years. Under his leadership, the company went public on the New York Stock Exchange in 2014 and currently helps more than 125,000 organizationsaround the world better help, engage with, and understand their customers. Originally from Copenhagen, Denmark, he is a published author of the book Startupland, a father of three, and a lover of handcrafted cocktails.
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
See how Zendesk acquires and retains customers with data on acquisition costs and revenue performance. Log in to access the complete customer economics dashboard.
LockedFrequently Asked Questions about Zendesk
What is Zendesk's revenue?
Zendesk generates $816.4M in revenue.
Who founded Zendesk?
Zendesk was founded by Mikkel Svane.
Who is the CEO of Zendesk?
The CEO of Zendesk is Mikkel Svane.
How much funding does Zendesk have?
Zendesk raised $85.5M.
How many employees does Zendesk have?
Zendesk has 7.2K employees.
Where is Zendesk headquarters?
Zendesk is headquartered in California, United States.
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Compare Zendesk to the industry
Zendesk operates across multiple industries. Browse revenue, funding, and growth data for Zendesk in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .