2020 Revenue

$1.0B

YOY

24.94%

Funding

$85.5M

Overview

About Zendesk

customer service and engagement products

Monthly Revenue

$85.0M

+ $17.0M (24.94%)
Total Expenses

$85.0M

=
Net Income

-$1.0

Ebidta Margin

0.00%

+
YOY Growth

24.94%

=
Rule of 40

25


Headquarters

1019 Market Street San Francisco CaliforniaUnited States

Zendesk Revenue vs Funding

$Funding$Revenue

Revenue

In 2020, Zendesk revenue run rate hit $1.0B in revenue.

233.00%▲238.00%▲16.00%▲64.00%▲25.00%▲$38.2M$127.1M$430.0M$499.2M$816.4M$1.0B

Funding History

Zendesk has raised a total of $85.5M.

Why are so many SaaS founders taking money from Founderpath.com instead of VC's?
Funding DateRoundTotalValuation
09/12/2012$60.0M
12/07/2010$19.0M
08/17/2009$6.0M
06/18/2008$500.0K

Customers

Zendesk has 161K customers.

Lifetime Months

×
Monthly ARPU

$416.0

=
Lifetime Dollars


Acquisition Cost

Average Annual Price

$5.0K

$0$5.0K024681012

Churn

Zendesk has an annual churn rate of 0.00%

Churn vs Expansion

-100-500%50100
Gross Annual Dollar Churn

-0.00%

Annual Dollar Expansion

0.00%

Net Revenue Retention

100.00%

Team

Employees

Zendesk has 3,570 employees. They have 889 sales reps that carry a quota, an engineering team of 960 and a marketing team of 226.

20102012201420172018202091.00%▲65.00%▲238.00%▲25.00%▲-100.00%▼
DistributionQty

Total Team Size

3570

Engineers

960 (27%)

Sales

889 (25%)

Marketing

226 (6%)

CEO/Founder

Matt|Mikkel Price|Svane

Matt is responsible for growing and supporting the Zendesk customer community in Europe, Middle East and Africa. Since starting his career on the Borland tools helpdesk, Matt has held executive positions in sales, marketing and product in the US and Europe at high-growth software companies such as ATG, Wily Technology and Troux Technologies.


CEO Q&A

What's your age?

-

Favorite online tool?

-

Favorite book?

-

Favorite CEO?

-

Advice for 20 year old self

-


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Frequently Asked Questions about Zendesk

When was Zendesk founded?

Zendesk was founded in 2007.


Who is the CEO of Zendesk?

The CEO of Zendesk is Matt|Mikkel Price|Svane


How many employees does Zendesk have?

Zendesk has 3,570 employees.

How much revenue does Zendesk generate?

Zendesk generates $1.0B in revenue.


How much funding does Zendesk have?

Zendesk has raised $85.5M.


Where is Zendesk headquarters?

Zendesk is headquartered at 1019 Market Street San Francisco CaliforniaUnited States

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