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customer service and engagement products, customer service and engagement products , Zendesk is a customer service platform that develops a software to empower organization and customer relationships
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In 2019, Zendesk's revenue reached $816.4M. The company previously reported $499.2M in 2018. Since its launch in 2007, Zendesk has shown consistent revenue growth.
Zendesk reached a $9.6B valuation in 2019, set during its Public round.
Zendesk has raised $85.5M in total funding across 4 rounds, most recently a $60M Series D round in 2012.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2019 | Public | - | $9.6B | - | |
| 2014 | Public | - | $1B | - | |
| 2012 | Series D | $60M |
CEO
Svane is the CEO, chairman and founder of Zendesk, a global company that builds software for the best customer experiences. He has driven the vision, culture, and growth of the company for the last 10 years. Under his leadership, the company went public on the New York Stock Exchange in 2014 and currently helps more than 125,000 organizationsaround the world better help, engage with, and understand their customers. Originally from Copenhagen, Denmark, he is a published author of the book Startupland, a father of three, and a lover of handcrafted cocktails.
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Zendesk serves 160.6K customers.
Zendesk employs approximately 7.2K people as of 2026, up from 2K in 2018, including 889 sales reps that carry a quota. It serves 160.6K customers that rely on its solutions.
Zendesk generates $816.4M in revenue.
Zendesk was founded by Mikkel Svane.
The CEO of Zendesk is Mikkel Svane.
Zendesk raised $85.5M across 4 rounds.
Zendesk has 7.2K employees.
Zendesk is headquartered in California, United States.
Zendesk operates across multiple industries. Browse revenue, funding, and growth data for Zendesk in each sector below.
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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Valuation
$9.6B
2019 Revenue
$816.4M
Customers
160.6K
Funding
$85.5M
Avg ACV
$5.1K
Team · 2025
7.2K
Founded
2007
| Year | Milestone | Source |
|---|---|---|
| 2019 | Zendesk Hit $816.4m revenue in June 2019 | |
| 2018 | Zendesk Hit $499.2m revenue in January 2018 | |
| 2014 | Zendesk Hit $430m revenue in May 2014 | |
| 2014 | Zendesk Hit $127.1m revenue in January 2014 | |
| 2012 | Zendesk Hit $38.2m revenue in September 2012 | |
| 2007 | Launched with $0 revenue |
| - |
| - |
| 2010 | Series C | $19M | - | - |
| 2009 | Series B | $6M | - | - |
| 2008 | Seed Round | $500K | - | - |
| Year | Milestone | Source |
|---|---|---|
| 2025 | Reached 7.2K employees (July 2025) | |
| 2018 | Reached 2K employees (January 2018) | |
| 2014 | Reached 1.6K employees (May 2014) | |
| 2014 | Reached 473 employees (January 2014) | |
| 2012 | Reached 287 employees (September 2012) | |
| 2010 | Reached 150 employees (December 2010) |
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