GetLatka interviews
How Blackthorn.io Reached $14M ARR with 630 Customers Across Payments and Events on Salesforce (Talk by Founder and CEO Chris Federspiel)
Chris Federspiel (Founder and CEO of Blackthorn.io) gave a talk on March 17, 2023.
Blackthorn.io figures from the talk
- ARR (2023)
- $14M
- Customers (2023)
- 630
- Team Size (2023)
- 105
- Avg Contract Value (2023)
- $45K
- Biggest Customer (2023)
- $1M/yr
“We're at about 14,000,000 ARR now. I've been doing this for seven and a half years. We've got a 105 staff and we're a little unique. We're in 25 states and 15 countries.”
“We initially thought, okay, we're selling infrastructure, it's payments and events, anybody will buy this thing. Well, what we did is over time, we looked at all of the leads that were coming in and we saw most of them were from higher ed and nonprofit.”
“We started with two products to do payments and events on the Salesforce platform. We ended up building nine, products, which I really don't advise you to do.”
How Blackthorn.io Reached $4.5M ARR and 300 Customers Serving the Salesforce Ecosystem (Interview with Chris Federspiel)
Chris Federspiel (Founder and CEO of Blackthorn.io) spoke to Nathan Latka on June 22, 2021.
Blackthorn.io figures from the interview
- ARR (2021)
- $4.5M
- Customers (2021)
- 300
- Team Size (2021)
- 40
- Gross Revenue Retention (2021)
- 89% to 92%
- Net Revenue Retention (2021)
- 95%
“We're at 4,500,000 ARR. I think to date, we've had two outbound deals closed. We just started our outbound team. Otherwise, there's a huge ecosystem and the AppExchange has been great. The curse side is we pay 15% of our licensing fees back to back to the Dragon.”
“It kinda started April 2019. ... So we had 700 k ARR then.”
“I know this. I I think it was 3.6, and I think our goal for end of this year is 7.2 because we're trying to do a 100% year over year.”
Company
Also at Blackthorn.io
- Andrea Adcock · Certified Salesforce Administrator
- Adan Santos · Salesforce Developer
- Fabeha Malik · Salesforce Support Engineer | 4x Salesforce Certified
- Victor Omolayo · Software Engineer
- Derek Espiritu · Information Security | CISSP | Blackthorn.io | Book Nerd
- Jared Kirk · Director of Customer Onboarding at Blackthorn.io, the #1 rated Events app for Salesforce.