CustomerSure
Valuation
$935.7K
2024 Revenue
$311.9K
Funding
$0
YOY
81.5%
Team
6
Founded
2010
How CustomerSure CEO Guy Letts grew CustomerSure to $311.9K revenue with a 6 person team in 2024.
CustomerSure is simple web-based software to help businesses collect and act on feedback.Using CustomerSure, a business can create a dedicated customer service area for their website, which makes it easy to:- Create quick and effective satisfaction surveys- Gather feedback through multiple feedback tools- Share real-time feedback with their whole team- Manage actions and responses for every piece of feedback- Monitor and report on levels of customer satisfaction- Publish feedback and responses, independently hosted by CustomerSure.The business benefits through improving customer satisfaction, which increases levels or retention and referral, and ultimately leads to a stronger reputation for exceptional customer service.The company was founded in 2010 by the former head of Customer Service for Sage UK.
Last updated
CustomerSure Revenue
In 2024, CustomerSure's revenue reached $311.9K. The company previously reported $171.9K in 2023. Since its launch in 2010, CustomerSure has shown consistent revenue growth.
| Year | Milestone |
|---|---|
| 2024 | CustomerSure Hit $311.9k revenue in October 2024 |
| 2023 | CustomerSure Hit $171.9k revenue in December 2023 |
| 2021 | CustomerSure Hit $143.2k revenue in April 2021 |
| 2010 | Launched with $0 revenue |
CustomerSure Valuation, Funding Rounds
CustomerSure's most recent disclosed valuation is $935.7K.
CustomerSure is a bootstrapped Customer Service Automation Software startup. Founded in 2010, CustomerSure has grown to $311.9K in revenue without raising any venture capital or outside funding.
As a self-funded Customer Service Automation Software SaaS company, CustomerSure has built its business with no outside investment.
| Year | Round | Amount | Valuation | % Sold |
|---|
CustomerSure Employees & Team Size
CustomerSure employs approximately 6 people as of 2026, up from 4 in 2023.
CustomerSure has 6 total employees in different roles and functions and 11 sales reps that carry a quota.
| Year | Milestone |
|---|---|
| 2024 | Reached 6 employees (October 2024) |
| 2023 | Reached 4 employees (December 2023) |
| 2022 | Reached 4 employees (December 2022) |
| 2021 | Reached 4 employees (December 2021) |
| 2021 | Reached 4 employees (April 2021) |
Founder / CEO
Guy Letts
Guy Letts is listed as Founder / CEO at CustomerSure.
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
We do not have customer count information for CustomerSure yet.
Frequently Asked Questions about CustomerSure
What is CustomerSure's revenue?
CustomerSure generates $311.9K in revenue.
Who founded CustomerSure?
CustomerSure was founded by Guy Letts.
Who is the CEO of CustomerSure?
The CEO of CustomerSure is Guy Letts.
How much funding does CustomerSure have?
CustomerSure raised $0.
How many employees does CustomerSure have?
CustomerSure has 6 employees.
Where is CustomerSure headquarters?
CustomerSure is headquartered in Newcastle upon Tyne, England, United Kingdom.
People Also Viewed
Brainbi
Price Monitoring and Analytics as SaaS
Wabi
We are Shopify for the $15B creator economy in LATAM
Treebute.io
Developer of artificial intelligence (AI) cloud-based global platform designed to offer scientific knowledge navigation, discovery and trade. The company's platform tokenizes all the entries for copy-rights protection and stores them in a secure repository, providing clients with seamless traceability and collaboration with team members and global collaborators without the risk of rights theft.
The Happy Executive, Inc.
We help introverted professionals to be seen and get heard so that they earn more revenue and recognition for their company.
Texperia
Texperia is a SaaS platform that will empower HR to communicate, celebrate, engage and measure using experiential tech.
Simprosoft
Simprosoft develops professional XR training simulators for public services, operators of critical infrastructure, and private industries. We provide comprehensive training solutions that include software (VR/AR training simulators) and hardware (VR/AR goggles, haptic suits, eye-tracking tech, motion simulators, drones). We use advanced technology to recreate real-life environments and experiences (photogrammetry, voice recognition). Our simulators are developed in cooperation with industry experts and certifying institutions.
Compare CustomerSure to the industry
CustomerSure operates across multiple industries. Browse revenue, funding, and growth data for CustomerSure in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .