CustomerSure Revenue & Valuation (2024)

CustomerSure is simple web-based software to help businesses collect and act on feedback.Using CustomerSure, a business can create a dedicated customer service area for their website, which makes it easy to:- Create quick and effective satisfaction surveys- Gather feedback through multiple feedback tools- Share real-time feedback with their whole team- Manage actions and responses for every piece of feedback- Monitor and report on levels of customer satisfaction- Publish feedback and responses, independently hosted by CustomerSure.The business benefits through improving customer satisfaction, which increases levels or retention and referral, and ultimately leads to a stronger reputation for exceptional customer service.The company was founded in 2010 by the former head of Customer Service for Sage UK.