Duet Company Profile (2026)

Duet is a mission-control SaaS solution to improve NEMT (non-emergency medical transport) providers' margins and scalability. Duet’s dispatcher webapp enables transportation providers to manage and record trip information to streamline booking. Its autosceduler can save hours of time while still allowing easy manual tweaks as needed. And with powerful dispatching tools like real time map and calendar views and excellent route optimization, Duet consistently improves vehicle utilization. On the billing side, the software supports generating and submitting accurate and timely billing reports and other forms that can be customized for each payer. Duet organizes and safeguard trip data to stay compliant and report service performance. It also includes customizable visual analytics to help owners track business performance over time. Duet’s mobile app allows drivers to review trip specifics to be prepared for the transport, record the on-route, arrival, pickup and drop-off time for performance measurement, and collect signatures at both pickup and drop-off for compliance. Duet is often described by customers as the most intuitive and modern software on the market.