Genesys
Valuation
$2.9B
2021 Revenue
$2B
Customers
25B
Funding
$900M
Avg ACV
$0
Team
5.8K
Founded
1990
How Genesys CEO Tony Bates grew Genesys to $2B revenue and 25B customers in 2021.
Genesys is a computer software company that sells call center technology software to mid-sized and large businesses. Its software unites phones, computers, databases and internet for customer contact centers and other call centers. The company seeks to strengthen and expand its core business through acquisitions. It was founded in 1990 and is headquartered in Daly City, California.
Last updated
Genesys Revenue
In 2021, Genesys's revenue reached $2B. Since its launch in 1990, Genesys has shown consistent revenue growth.
| Year | Milestone |
|---|---|
| 2021 | Genesys Hit $2b revenue in April 2021 |
| 1990 | Launched with $0 revenue |
Genesys Valuation, Funding Rounds
Genesys reached a $2.9B valuation in 2016, set during its Private Equity Round round.
Genesys has raised $900M in total funding across 1 round, most recently a $900M Private Equity Round round in 2016.
| Year | Round | Amount | Valuation | % Sold |
|---|---|---|---|---|
| 2016 | Private Equity Round | $900M | $2.9B | 31% |
Genesys Employees & Team Size
Genesys employs approximately 5.8K people as of 2026.
Genesys has 5.8K total employees in different roles and functions and 814 sales reps that carry a quota. They have 25B customers that rely on the company's solutions.
| Year | Milestone |
|---|---|
| 2021 | Reached 5.8K employees (April 2021) |
Founder / CEO
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
See how Genesys acquires and retains customers with data on acquisition costs and revenue performance. Log in to access the complete customer economics dashboard.
LockedFrequently Asked Questions about Genesys
What is Genesys's revenue?
Genesys generates $2B in revenue.
Who founded Genesys?
Genesys was founded by Tony Bates.
Who is the CEO of Genesys?
The CEO of Genesys is Tony Bates.
How much funding does Genesys have?
Genesys raised $900M.
How many employees does Genesys have?
Genesys has 5.8K employees.
Where is Genesys headquarters?
Genesys is headquartered in United States.
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Compare Genesys to the industry
Genesys operates across multiple industries. Browse revenue, funding, and growth data for Genesys in each sector below.
Source Attribution
Source: all data was collected from GetLatka company research and founder interviews. Revenue, funding, team, and customer figures are presented as company-reported or GetLatka-estimated metrics where the profile data identifies them that way.
Company data last updated .