Genesys
United States
Valuation · 2016
$2.9B
2021 Revenue
$2B
Funding
$900M
Team
5.8K
Founded
1990
Genesys Revenue, Valuation & Funding (2021)
Genesys generated $2B in revenue in 2021.
Genesys is a computer software company that sells call center technology software to mid-sized and large businesses. Its software unites phones, computers, databases and internet for customer contact centers and other call centers. The company seeks to strengthen and expand its core business through acquisitions. It was founded in 1990 and is headquartered in Daly City, California.
Last updated
Genesys Revenue
In 2021, Genesys's revenue reached $2B.
| Year | Milestone | Source |
|---|---|---|
| 2021 | Genesys Hit $2b revenue in April 2021 | Not recorded |
| 1990 | Launched with $0 revenue |
Genesys Valuation, Funding Rounds
Genesys reached a $2.9B valuation in 2016, set during its Private Equity round.
Genesys has raised $900M in total funding across 1 round, most recently a $900M Private Equity round in 2016.
| Year | Round | Amount | Valuation | % Sold | Source |
|---|---|---|---|---|---|
| 2016 | Private Equity | $900M | $2.9B | 31% | Not recorded |
Founder / CEO
Genesys Employees & Team Size
Genesys employs approximately 5.8K people as of 2026, including 814 sales reps that carry a quota. It serves 25B customers that rely on its solutions.
| Year | Milestone | Source |
|---|---|---|
| 2021 | Reached 5.8K employees (April 2021) | Not recorded |
Frequently Asked Questions about Genesys
Who owns Genesys?
Genesys is owned by Permira, which acquired it.
What is Genesys's revenue?
As of 2021, Genesys generated $2B in revenue.
Who founded Genesys?
Genesys was founded by Tony Bates.
When was Genesys founded?
Genesys was founded in 1990.
How much funding does Genesys have?
Genesys raised $900M across 1 round.
How many employees does Genesys have?
As of 2021, Genesys had 5.8K employees.
Where is Genesys headquartered?
Genesys is headquartered in United States.
Compare Genesys to the industry
Genesys operates across multiple industries. Browse revenue, funding, and growth data for Genesys in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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