Valuation
$2.9B
2021 Revenue
$2B
Customers
25B
Funding
$900M
Avg ACV
$0
Team
5.8K
Founded
1990
How Genesys CEO Tony Bates grew to $2B revenue and 25B customers in 2021.
Genesys is a computer software company that sells call center technology software to mid-sized and large businesses. Its software unites phones, computers, databases and internet for customer contact centers and other call centers. The company seeks to strengthen and expand its core business through acquisitions. It was founded in 1990 and is headquartered in Daly City, California.
Last updated
Genesys Revenue
In 2021, Genesys's revenue reached $2B. Since its launch in 1990, Genesys has shown consistent revenue growth.
| Year | Milestone | Quote |
|---|---|---|
| 2021 | Genesys Hit $2b revenue in April 2021 | |
| 1990 | Launched with $0 revenue |
Genesys Valuation, Funding Rounds
Genesys reached a $2.9B valuation in 2016, set during its Private Equity Round round.
Genesys has raised $900M in total funding across 1 round, most recently a $900M Private Equity Round round in 2016.
| Year | Round | Amount | Valuation | % Sold | Quote |
|---|---|---|---|---|---|
| 2016 | Private Equity Round | $900M | $2.9B | 31% |
Founder / CEO
Q&A
| Question | Answer |
|---|---|
| What's your age? | - |
| Favorite online tool? | - |
| Favorite book? | - |
| Favorite CEO? | - |
| Advice for 20 year old self | - |
Customers
Genesys serves 25B customers.
Genesys Employees & Team Size
Genesys employs approximately 5.8K people as of 2026, including 814 sales reps that carry a quota. It serves 25B customers that rely on its solutions.
| Year | Milestone |
|---|---|
| 2021 | Reached 5.8K employees (April 2021) |
Frequently Asked Questions about Genesys
What is Genesys's revenue?
Genesys generates $2B in revenue.
Who founded Genesys?
Genesys was founded by Tony Bates.
Who is the CEO of Genesys?
The CEO of Genesys is Tony Bates.
How much funding does Genesys have?
Genesys raised $900M.
How many employees does Genesys have?
Genesys has 5.8K employees.
Where is Genesys headquarters?
Genesys is headquartered in United States.
Compare Genesys to the industry
Genesys operates across multiple industries. Browse revenue, funding, and growth data for Genesys in each sector below.
Data and Sources
All figures on this page are taken directly from interviews or are estimates from public sources and proprietary models. Not financial advice. Read full disclaimer.
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