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Top 3 Call Center Infrastructure Software Companies With $10M–$100M Revenue (September 2026)

As of September 2026, Latka tracks 3 call center infrastructure software companies with $10M–$100M in annual revenue. They have combined revenues of $85.8M and employ 670 people.

Every company below sells call center infrastructure software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Call Center Infrastructure Software Companies do

Call Center Infrastructure (CCI) Software encompasses a range of tools and applications designed to support and enhance the operations of call centers. These applications manage inbound and outbound voice interactions as well as other communication channels such as email and chat. The primary use cases include automating call routing, managing customer inquiries, tracking agent performance, and analyzing communication data to improve service quality and operational efficiency. Typical features of CCI software include Automatic Call Distribution (ACD), Interactive Voice Response (IVR), call recording, workforce management, and real-time reporting. These features help streamline workflows and enable organizations to optimize their customer support resources. Common buyer personas for CCI software are typically found in roles such as customer service managers, IT administrators, and operations directors, who seek to improve customer satisfaction and agent productivity while efficiently managing call center resources.

Companies
3
Revenue
$85.8M
Funding
-
Employees
670

Filters

Sorting: Highest -> Lowest

Filters
Revenue
All<$1M$1M-$5M$5M-$10M$10M-$100M$100M+
Funding (Locked)Growth (Locked)Team-Size (Locked)

Top Call Center Infrastructure Software Companies With $10M–$100M Revenue

Showing 3 of 3 companies ranked by annual revenue.

1TCN logo
TCN

St. George, UT, United States

As a leader in the hosted call center technology industry since 1999, TCN, Inc. is recognized worldwide as the preeminent global provider of cloud-based virtual call center technologies. Our cutting-edge communication technology has rendered expensive hardware, subscription software, and crowded call centers obsolete. We believe that every call center should have the ability to scale, affordability. Stop paying for features you don't need. Learn more @ tcn.com

Revenue
$41.5M
Year founded
1999
Team size
377
2Convoso logo
Convoso

Los Angeles, California, United States

cloud contact center software provider

Revenue
$32.9M
Year founded
2006
Team size
217
3ReadyMode logo
ReadyMode

Vancouver, British Columbia, Canada

Readymode is an all-in-one call center software that intelligently connects agents with more leads in less time. We empower businesses to maximize efficiency, boost productivity, and grow their revenue—all at an affordable cost. In 2014, our founder and CEO, Jason Jantz, leveraged his 25+ years of industry experience to build a platform that meets the specific needs of call centers and sales teams. Readymode (formerly Xencall) is a hybrid-cloud solution that provides businesses with the flexibility they need, leveraging the benefits of both cloud-based and on-premise systems. Readymode also helps you get the most out of your leads with advanced features like fully integrated CRM, built-in compliance tools, real-time reporting and analytics, and an industry-leading predictive dialer. Whether you're looking to streamline operations or scale your business, Readymode is more than just software; we’re your partner in success.

Revenue
$11.4M
Year founded
2014
Team size
76

Frequently asked questions about Call Center Infrastructure Software Companies With $10M–$100M Revenue

How many call center infrastructure software companies with $10M–$100M in annual revenue are there?

Latka tracks 3 call center infrastructure software companies with $10M–$100M in annual revenue. Together they generate $85.8M in annual revenue and employ 670 people.

Which call center infrastructure software company with $10M–$100M in annual revenue is the largest?

TCN is the largest, with $41.5M in annual revenue, founded in 1999.

How much revenue does a typical call center infrastructure software company with $10M–$100M in annual revenue make?

The average call center infrastructure software company in this list makes $28.6M a year, across 3 companies with reported revenue.

Who are the leading Call Center Infrastructure software vendors with $10M–$100M in annual revenue?

Ranked by annual revenue, the leaders are TCN, Convoso and ReadyMode.

Related Customer Service Software categories

All Customer Service Software SaaS categoriesEvery category we track inside Customer Service Software, each ranked by revenue.Browse every SaaS industryThe full A-Z of SaaS categories Latka tracks, from Call Center Infrastructure to everything else.

Inclusion Criteria

- Must provide call routing capabilities to manage incoming and outgoing calls. - Should include features for performance reporting and analytics. - Must support multiple communication channels, such as voice, chat, and email. - Should include automation options for tasks like call distribution and follow-ups. - Not just basic call handling; must also offer advanced features like IVR and workforce management.