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Top 100 Conversation Intelligence Software SaaS Companies in May 2026

As of May 2026, there are 100 SaaS companies in Conversation Intelligence Software. They have combined revenues of $1.3B and employ 7.2K people. They have raised $1.7B and serve 152.2K customers combined.

Conversation Intelligence Software refers to tools that enable organizations to capture, transcribe, and analyze conversations with customers and prospects. These software solutions leverage advanced technologies, such as artificial intelligence and machine learning, to convert unstructured audio data into structured insights that drive business decisions. Primary use cases include enhancing sales strategies, improving customer experience, and facilitating training and coaching for employees. These tools typically offer features such as real-time transcription, sentiment analysis, and conversation scoring. By automating the summarization of discussions and identifying key themes or behaviors, companies can optimize their communication strategies. Common buyers of conversation intelligence software include sales teams, customer support departments, and training and development personnel, all aiming to harness insights from conversational data to improve performance and customer interactions.

Companies
100
Revenue
$1.3B
Funding
$1.7B
Employees
7.2K

Filters

Sorting: Highest -> Lowest

Filters

Top Conversation Intelligence Software Companies

Showing 10 of 8 companies ranked by annual revenue.

1
Voiso

New York, New York, United States

At Voiso, we provide simply powerful AI-driven omnichannel contact centre software with omnichannel capabilities designed to transform the way businesses operate. Our innovative solutions enhance customer experience (CX), streamline workflows, and boost sales team performance, making us a trusted partner for companies worldwide. Key features of Voiso include: - Get up and running in under 24 hours. - Connect with customers in more than 120 countries using local numbers at competitive rates with our Local ID Dialers - Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature - Make 4x calls per hour with our Predictive AI Dialer With Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. Join us and take your business to the next level with Voiso's AI-driven contact center solutions.

Revenue
$9.6M
Customers
-
Year founded
-
Funding
-
Team size
87
Growth
-
2
VoiceSpin

United States

VoiceSpin is a cloud-based AI contact center software provider offering a range of solutions for SMBs and large-scale enterprises across various industries like retail, healthcare, telemarketing, education, insurance, finance, real estate, and more. From VoIP call center software and AI predictive dialing to omnichannel text messaging, AI speech analytics, and bulk SMS messaging tools – VoiceSpin’s solutions are designed for both sales and support teams, enabling them to manage inbound and outbound communications with prospects and customers across multiple channels, deliver excellent customer experiences, and drive better sales conversions. VoiceSpin integrates with 50+ leading CRM systems and business apps, including Zoho, Salesforce, HubSpot, Pipedrive, and Zendesk, and offers custom integration options to meet your specific business needs.

Revenue
$9M
Customers
-
Year founded
2005
Funding
-
Team size
82
Growth
-
3
CallHippo

Claymont, Delaware, United States

CallHippo is a next-generation Cloud-based Business Telephony Solution that helps you connect with your customers anywhere around the globe. It is the platform that brings communications together with business applications, intelligence, and automation and can be accessed through a mobile, tablet, computer, or laptop. CallHippo allows startups and businesses to buy instant local support numbers from over 50+ countries around the world. With our easy-to-use interface and robust backend architecture, any business can set up its call center within less than 3 minutes. CallHippo is a multiproduct business solution provider, that includes: Business Phone System - A VoIP-based Virtual Phone System that allows businesses to get international, local & toll-free numbers. COACH - Speech AI - Fully-Automated, AI-driven, speech analytical tool. Call tracking - Analyzing marketing campaigns that are generating the highest calls, conversions, and revenues. Voice Broadcasting - Enables businesses to send automated voice messages via a call to a large number of people at once. Some CallHippo features that will help your business in smooth functioning are: Power Dialer Global Connect Smart Switch SDAP - Patent Pending Technology Automatic Call Distribution IVR Advanced Analytics Call Recording and many more CallHippo can seamlessly integrate with 85+ business-critical cloud applications such as Salesforce, Hubspot, Zoho, Shopify, Active Campaign and many more for maximum productivity and end-user efficiency. What’s more? We at CallHippo are working 24/7 to bring the best solutions for you & provide a stellar customer experience. To request a demo visit our website https://callhippo.com/

Revenue
$8.4M
Customers
-
Year founded
2016
Funding
-
Team size
56
Growth
-
4
Sybill

Mountain View, California, United States

Sybill is transforming sales intelligence by allowing teams to focus on building relationships and closing more deals while reducing time spent on administrative tasks. As the most accurate AI sales assistant, Sybill automates call summaries, drafts personalized follow-up emails, and automatically updates the CRM with actionable insights from sales conversations. How Sybill stands out from the competition: - Analyzes all calls and emails in an opportunity to provide holistic insights and summaries, rather than only based on individual calls. - Unlike generic LLMs, the Sales-RAG system blends sales context along with company and deal specifics for laser-focused relevance. - Easy-to-use interface powering tremendous self-serve growth. Capabilities: - Records and summarizes sales conversations with precision. - Captures and syncs meeting summaries, next steps, pain points, and other important information with CRM. - Draft follow-up emails tailored to the seller’s style and call context. - Updates CRM with key opportunity fields, summarizing budget, buyer, competition, and buying process information (leveraging methodologies like BANT, MEDDICC, and SPICED). Trusted by over 500 high-growth companies, Sybill is transforming sales and revenue operations across industries. Our founders, experts in machine learning and human psychology from Stanford, Harvard, and UCSD, have created Sybill to uncover critical 'aha!' moments and buying intent, beyond basic transcription and keyword searches.

Revenue
$6.3M
Customers
-
Year founded
2021
Funding
-
Team size
42
Growth
-
5
Glance Networks

Wakefield, Massachusetts, United States

Developer of a cloud based online visual engagement software designed to empower conversations and streamline customer interactions for businesses. The company's cloud based online visual engagement software puts agents and customers on the same browser page to improve customer service and sales and allows customer service executives to show their screen and provide clarifications, enabling businesses to see, show, and share what they need, improve customers interaction, increase sales and revenue.

Revenue
$6.1M
Customers
-
Year founded
2000
Funding
$4M
Team size
88
Growth
64.43%
6
Web1on1 - Automotive Conversations

Amsterdam, North Holland, Netherlands

Transform your automotive customer processes for both sales and aftersales into conversations. With our Automotive Conversations Platform©️ you can manage all your customer communication from a single solution. Integrate the business software that you're already using and communicate with customers on their preferred messaging channels such as WhatsApp and SMS. The result is frictionless conversations, higher efficiency and satisfied customers.

Revenue
$6.1M
Customers
-
Year founded
2010
Funding
-
Team size
55
Growth
-
7
Spoki

San Vito dei Normanni, Puglia, Italy

Spoki is an innovative company that has developed a conversational marketing platform, enabling businesses to automate and optimize customer communication for marketing, sales, and support activities using WhatsApp.

Revenue
$5.9M
Customers
-
Year founded
2020
Funding
-
Team size
53
Growth
-
8
KENYT.AI

Hyderabad, Telangana, India

Kenyt.AI's product is a conversational customer and employee engagement platform, helping businesses to deeply engage with their customers through a high quality human-like experience. Kenyt Chatbots and Voicebots support multiple languages and produce superior engagement because of its advanced AI engine with 95% accuracy, which is way higher than the industry average. The system consists of multiple reusable workflows, like choosing an item on an ecommerce portal, processing payments, booking appointment, etc. and at the same time creating a permanent back-channel for marketing through messaging apps. As computing moves from touch/typing to chat & voice over next few years, Kenyt.AI with its deep conversational and workflow intelligence is best positioned to provide a high quality conversational experience to businesses globally, capitalizing on the market opportunity of upwards of $5B/annum. Founding team comes from IIT Roorkee and IIT Mumbai each having 15 years of relevant industry experience.

Revenue
$5.4M
Customers
-
Year founded
2017
Funding
-
Team size
49
Growth
-

Inclusion Criteria

- Must provide capabilities for recording, transcribing, and analyzing conversations. - Should offer insights related to customer interactions, such as sentiment analysis and key topic identification. - Needs to support integration with existing CRM systems or other business tools for seamless data usage. - Must cater primarily to enterprise-level users in sales, customer service, or training roles. - Not just focused on basic call recording; must also analyze conversations for actionable insights.