As of September 2026, Latka tracks 37 conversation intelligence software companies under $1M in annual revenue. They have combined revenues of $19.6M and employ 184 people. They have raised $3.6M and serve 27.1K customers combined.
Every company below sells conversation intelligence software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.
Conversation Intelligence Software refers to tools that enable organizations to capture, transcribe, and analyze conversations with customers and prospects. These software solutions leverage advanced technologies, such as artificial intelligence and machine learning, to convert unstructured audio data into structured insights that drive business decisions. Primary use cases include enhancing sales strategies, improving customer experience, and facilitating training and coaching for employees. These tools typically offer features such as real-time transcription, sentiment analysis, and conversation scoring. By automating the summarization of discussions and identifying key themes or behaviors, companies can optimize their communication strategies. Common buyers of conversation intelligence software include sales teams, customer support departments, and training and development personnel, all aiming to harness insights from conversational data to improve performance and customer interactions.
Sorting: Highest -> Lowest
Showing 10 of 37 companies ranked by annual revenue.
London, England, United Kingdom
It all starts with a small conversation with a customer. BigRadar helps businesses acquire and convert every customer on their radar by making conversations special and simple.
Berlin, Berlin, Germany
Welcome to the future, it's good 🌍 i2x transforms conversations by augmenting communication. Our AI-powered software is built with a purpose: create a future where humans and AI collaborate for the good of humanity. Within the next few years, integrated AI trainers for employees will drive the organization’s success. i2x has built one of the very first ones! We tailor our solution to individual customer's needs, leading to improved conversations with customers during every call. Schedule a demo with one of our account executives at www.i2x.ai
San Francisco, California, United States
Source, Engage & Convert customers, candidates or employees through automated AI conversations!
Henderson, NV, United States
Nayak enables your salespeople with a deep understanding of their prospects before they talk to them, and we provide real-time, AI-driven insights during live sales conversations. We generate personalized talk tracks and offer instant adjustments based on live buyer signals, like tone of voice, facial expressions, and body language, to help your team close more deals and increase sales to existing customers. We are building a future where anyone can be an expert salesperson. Connect with us, be a part of our journey, and transform every sales call into an opportunity.
Paris, Île-de-France, France
Turn Conversations into Strategic Data. Praiz extracts actionable & accurate data from your conversations then automatically feeds your CRM where you need it. Get started today on praiz.io
Chicago, Illinois, United States
BotPenguin is an AI-powered chatbot platform that enables you to quickly and easily build incredible chatbots to communicate and engage your customers on the website, Facebook and other platforms. It helps in generating more leads for your business, convert potential customers into paying customers and also available 24X7 for customer queries. BotPenguin, the chatbot maker is equipped with Natural Language Processing that understands the emotion/context along with content as well. Different kinds of chatbots that we offer: Assistant bot It is one whole solution to all your problems and is widely used to schedule meetings, book appointments, book flight tickets, order food, book cabs, and many more. You can sync it with your calendar to schedule meetings and dates, and there you go. Answer bot It instantly replies to all customer queries without any time rigidity. It also collects feedbacks and reviews from customers for better user experience. It also makes suggestions about to pr
Dubai, Dubai, United Arab Emirates
Herbie.ai, the advance & matured two way Voice-enabled Speaking Conversational AI. Engage in a real-time interactions with your customers, Initiate conversations over Social channels, Indulge in surveys, answering patron inquiries, doing registration and booking. Herbie.ai is a combination of chatbots , live chat, enabling omni-channel and answering Patron Queries 24/7 conversationally both on voice & text for a great customer experience. Herbie.ai, is trusted by clients from 11 Industry Verticals like Banking, Finance, Insurance, Healthcare, Education, Utility Services, Telco's, Retail, Manufacturing, Government etc. Our Prestigious client include UAE Exchange, International Growth Centre, Emirates Foundation, FIFA World cup 2022, Commercial Bank of Dubai, Oman water & Wastewater services, Ethiraj College etc. It helps in business automation, increase sales and lessen the operational cost.
London, United Kingdom
Bringing out your sales team’s wins—with AI that listens, learns, and takes action.
Middletown, Delaware, United States
Konverse AI is a leading Conversational AI platform helping businesses in turning their customer conversations into conversion. We're one of the official partners of Google Business Messaging. Our platform provides chat & voice bot across Web, WhatsApp for Business, Google Business Messaging, Facebook Messenger, Telegram and more.
Latka tracks 37 conversation intelligence software companies under $1M in annual revenue. Together they generate $19.6M in annual revenue and employ 184 people.
BigRadar is the largest, with $990K in annual revenue, founded in 2010.
The average conversation intelligence software company in this list makes $530.6K a year, across 37 companies with reported revenue. They serve 27.1K customers combined.
Ranked by annual revenue, the leaders are BigRadar, i2x AI, SoWhat AI, Nayak AI and Praiz.
The 37 conversation intelligence software companies under $1M in annual revenue tracked here have raised $3.6M in disclosed funding between them.
- Must provide capabilities for recording, transcribing, and analyzing conversations. - Should offer insights related to customer interactions, such as sentiment analysis and key topic identification. - Needs to support integration with existing CRM systems or other business tools for seamless data usage. - Must cater primarily to enterprise-level users in sales, customer service, or training roles. - Not just focused on basic call recording; must also analyze conversations for actionable insights.
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