Top 50 Conversational Intelligence Software Companies With $5M–$10M Revenue (August 2026)

Draper, Utah, United States

call tracking and analytics platform

Hyderabad, Telangana, India

Developer of software intended to help build smart chatbots and drive deeper engagement with CUI-enabled digital touchpoints. The company's enterprise-grade conversational AI platform helps to build out a suite of AI solutions that help businesses achieve cognitive transformation, enabling them to transform the digital customer experience across industries and functions.

San Francisco, California, United States

Voiceflow is an enterprise-grade platform that enables teams to build, test, and deploy conversational AI agents at scale. It offers a robust developer toolkit for creating customized end-user experiences, integrating with existing tech stacks, and automating customer support. Voiceflow's AI agents can handle complex queries, reduce support ticket costs, and improve customer satisfaction. The platform supports a global community of 250,000+ users and provides resources for learning and collaboration

London, Lille, United Kingdom

Goodays (formerly Critizr) is the most comprehensive customer experience platform on the market, now enhanced with generative AI. Founded in 2012, our mission is to redefine the shopping experience—for businesses and their customers—by fostering meaningful interactions. Because every experience matters. Our goal is to empower businesses with a customer experience management platform that streamlines and scales CX optimization. We make it easier to create genuine connections with your customers while freeing up your time to focus on the KPIs that truly drive impact. For over a decade, we’ve been dedicated to helping businesses adopt a customer-centric approach and excel in delivering exceptional experiences. Our success is built on three pillars: - Omnichannel listening to capture a comprehensive view of customer satisfaction. - Conversational interactions to elevate customer relationships. - Actionable insights to enable data-driven decision-making. Today, our solution is trusted by over 150 leading European companies, including E.Leclerc, Domino’s, Crédit Agricole, Leroy Merlin, and Jules, across 25 countries. More than 70,000 professionals—ranging from frontline teams to CX and research leaders—use Goodays to enhance customer experiences and see the immediate impact of their efforts. Goodays has also been honored with the 'AI Customer Experience Management Platform of the Year in Europe 2025' award by CIO Review for our groundbreaking innovations in generative AI and its seamless integration into our platform.

Pune, Maharashtra, India

At Chat360, we're redefining customer engagement with our cutting-edge multichannel conversational marketing platform. Trusted by over 300 global brands, Chat360 leverages advanced AI to simplify and automate customer interactions, ensuring a seamless experience across all touchpoints. Our Core Capabilities: - Omnichannel Support: Engage customers on WhatsApp, Facebook Messenger, Instagram, and websites with a unified approach. - Advanced AI and NLP Capabilities: Personalise interactions and handle routine queries automatically, reducing the workload on human agents. - Seamless Integrations: Integrate effortlessly with CRM systems, payment gateways, e-commerce platforms, and analytics tools to streamline operations and centralise data. - Effective Lead Generation: Generate and qualify leads across multiple channels, expanding your sales pipeline and boosting revenue. - Versatile Multilingual Support: Break language barriers with native language support and localised customer experiences. - User-friendly No-code Platform (Drag and Drop): Quickly deploy and manage chatbots without extensive coding knowledge, empowering non-technical users to customise functionalities. Join the future of customer interaction with Chat360, where innovation meets excellence. Contact Us: Phone: +91 97180 66817 Address: S. No. 98, Pashan Exit, 1st Floor, Nexa Autovista, Bengaluru - Mumbai Hwy, Baner, Pune, Maharashtra 411045, India Email id: [email protected]

Indianapolis, Indiana, United States

ConverSight.ai is a platform that uncovers actionable business insights for enterprises through natural language conversation.

New York, New York, United States

At Voiso, we provide simply powerful AI-driven omnichannel contact centre software with omnichannel capabilities designed to transform the way businesses operate. Our innovative solutions enhance customer experience (CX), streamline workflows, and boost sales team performance, making us a trusted partner for companies worldwide. Key features of Voiso include: - Get up and running in under 24 hours. - Connect with customers in more than 120 countries using local numbers at competitive rates with our Local ID Dialers - Transcribe a 5 minutes call in 15 seconds in more than 10 languages with our Speech Analytics Feature - Make 4x calls per hour with our Predictive AI Dialer With Voiso, thousands of companies across the globe experience seamless operations daily, benefiting from our innovative technology and dedicated support. Join us and take your business to the next level with Voiso's AI-driven contact center solutions.

Birkirkara, Birkirkara, Malta

EBO is a virtual agent provider that helps companies build valuable, long-lasting relationships with their customers using Artificial Intelligence. How? - Reduce churn - Improve customer experience - Increase bottom line Today, customers have never been more powerful. They want a business to serve their needs smoothly and instantly. They want to see products that are only relevant to their needs and agents who can solve their problems 24/7. Big ask, right? EBO tackles this exact issue by building custom-built Virtual Agents tailor-made for your company's needs. These VAs can target organization-specific problems and automate processes whilst keep interactions with customers truly human. The aim is to ultimately, reduce churn, improve customer experience, solve problems faster, keep costs low and reach bottom line. Our VAs are transforming customer experience in Gaming, Healthcare, Financial Services in the UK and beyond. Discover how one of the world’s most complete natural language platforms can help to solve your business needs today. Are you ready to unlock the power of Artificial Intelligence? Let's talk! E: www.ebo.ai/contact-us/ T (Malta office): +356 20105006 T (UK office): +44 0203 916 0018 E: [email protected] W: www.ebo.ai

Montreal, Quebec, Canada

Salesfloor is a customer engagement platform designed to drive more conversations & recommendations, and more sales and loyalty. It is the only platform on the market that unifies virtual shopping, clienteling, and AI assisted selling — driving sales and Total Experience with proven ROI. Salesfloor’s mission is to revolutionize the retail sales and service experience by fusing the human connection with the power of AI. With over 50,000 associates from leading retailers in apparel, beauty, jewelry, and home furnishings, Salesfloor is modernizing the role of store associates by bringing personalized, in-store service to online customers. Retailers such as Saks Fifth Avenue, Best Buy, Macy’s, Fabletics, Ben Bridge and more choose Salesfloor to drive results––such as higher online conversion rates, increased AOV and decreased return rates. For more information visit www.salesfloor.net and follow Salesfloor on LinkedIn and Facebook.

United States

WideBot with its AI-generative model, ‘AQL’ Large Language Model (LLM), is here to empower governments and enterprises with AI-powered solutions to optimize operations, enhance customer experience, and drive innovation across the MENA region.