As of July 2026, there are 1,665 SaaS companies in Conversational Intelligence Software. They have combined revenues of $14.6B and employ 88.3K people. They have raised $12.4B and serve 111.3M customers combined.
Conversational Intelligence Software refers to AI-driven platforms designed to extract insights from verbal interactions between businesses and their customers. The software captures and analyzes communications from various channels such as voice calls, live chats, emails, and video meetings, aiming to enhance customer engagement and optimize communication strategies. Typical features include real-time transcription, sentiment analysis, keyword detection, and performance metrics. These capabilities assist organizations in understanding customer behavior, coaching staff, and improving overall sales effectiveness. Common users of conversational intelligence software include sales teams, customer service departments, and marketing professionals who seek to leverage data-driven insights in their operations.
Sorting: Highest -> Lowest
Showing 10 of 803 companies ranked by annual revenue.
Santa Clara, California, United States
Jobright is your personal AI job search agent that transforms the way you do job search from solo, time-consuming efforts to a fast, expert-guided journey, simplifying every job search step and accelerating your route to the best job outcomes.
Dover, Delaware, United States
š About Desku Desku is at the forefront of AI-driven customer support, specializing in solutions designed for E-commerce and SaaS industries. The company aims to transform the customer service sector by focusing on increased efficiency, enhanced user experiences, and enterprise-grade reliability. š¤ Offerings by Desku AI-Powered Automation: Desku's AI-driven chatbots and automation utilities significantly reduce support workload. Shared Inbox: Desku offers a lightning-fast, user-friendly, AI-enhanced inbox that is optimized for modern support teams. Knowledge Base: Desku provides an easy-to-create knowledge base to empower customers with self-service options. Live Chat: Desku's Live Chat feature allows for real-time, seamless communication with customers. š Why Businesses Trust Desku The platform is trusted by over 1000 support agents and 350 businesses. Desku helps reduce support queries by up to 50%. The company contributes to lowering support costs by 40%. š Integration Capabilities Desku allows for seamless integration of existing tools to enhance team productivity. The platform supports over 30+ integrated apps and offers custom actions fueled by real-time customer data. š Global Reach Desku is proudly made in India and the USA.
San Francisco, California, United States
Turns your sales calls into CRM data, automatically.
Stockholm, Stockholm County, Sweden
Selma use conversational AI to understand and talk to your prospects. Just like you do today, but better.
Ottawa, Onatrio, Canada
"Your experts in intelligence automation"ā Paphus Solutions Inc. is a Canadian corporation that specializes in intelligence automation products and services. Paphus Solution's flagship brand is the Bot Libre bot platform.
- Must capture and analyze voice, chat, or other communication data. - Should provide real-time transcription and insights. - Must include sentiment and emotion analysis functionalities. - Should enable keyword and topic detection from conversations. - Not just for recording; must also offer analytics and actionable insights.
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