- Revenue
- $100M
- Customers
- -
- Year founded
- -
- Funding
- -
- Team size
- -
- Growth
- -
Top 1,665 Conversational Intelligence Software SaaS Companies in May 2026
As of May 2026, there are 1,665 SaaS companies in Conversational Intelligence Software. They have combined revenues of $13.6B and employ 86.9K people. They have raised $9.8B and serve 111.3M customers combined.
Conversational Intelligence Software refers to AI-driven platforms designed to extract insights from verbal interactions between businesses and their customers. The software captures and analyzes communications from various channels such as voice calls, live chats, emails, and video meetings, aiming to enhance customer engagement and optimize communication strategies. Typical features include real-time transcription, sentiment analysis, keyword detection, and performance metrics. These capabilities assist organizations in understanding customer behavior, coaching staff, and improving overall sales effectiveness. Common users of conversational intelligence software include sales teams, customer service departments, and marketing professionals who seek to leverage data-driven insights in their operations.
Filters
Sorting: Highest -> Lowest
Top Conversational Intelligence Software Companies
Showing 10 of 159 companies ranked by annual revenue.
2
- Revenue
- $100M
- Customers
- -
- Year founded
- 2016
- Funding
- $141M
- Team size
- 253
- Growth
- 566.67%
3
Otter.ai
Mountain View, California, United States
With over 1 billion meetings captured, Otter.ai is the world’s leading AI Meeting Assistant. It provides teams everywhere with real-time automated meeting notes, summaries, and action items from in-person and virtual meetings. Otter AI Chat turns meetings into accessible and actionable information that can be shared across teams and organizations to increase collaboration and productivity.
- Revenue
- $100M
- Customers
- -
- Year founded
- 2014
- Funding
- -
- Team size
- 200
- Growth
- -
4
Sierra
San Francisco, California, United States
Sierra is the conversational AI platform for businesses. We help companies elevate their customer experience with AI.
- Revenue
- $100M
- Customers
- -
- Year founded
- 2023
- Funding
- $175M
- Team size
- 165
- Growth
- 300%
5
EliseAI
United States
EliseAI empowers housing and healthcare organizations with powerful automation and conversational AI, streamlining conversations, enhancing customer engagement, and delivering unparalleled efficiency across housing and property management operations.
- Revenue
- $100M
- Customers
- -
- Year founded
- 2017
- Funding
- $325M
- Team size
- 453
- Growth
- -
- Revenue
- $90.8M
- Customers
- 150
- Year founded
- 2011
- Funding
- $152M
- Team size
- 453
- Growth
- 24.3%
7
Yellow.ai
San Mateo, California, United States
Yellow.ai is a conversational AI platform that allows businesses to automate their customer engagement through chatbots, voice assistants, and other conversational interfaces. The platform uses natural language processing (NLP) and machine learning algorithms to provide personalized and contextual interactions with customers across various channels, including messaging apps, websites, and voice assistants.
- Revenue
- $79.5M
- Customers
- 1K
- Year founded
- 2016
- Funding
- $102M
- Team size
- 969
- Growth
- 100.25%
8
Smartek21
Kirkland, WA, United States
SmarTek21 stands at the forefront of innovation, leveraging Generative AI to power advanced data ecosystems and industry-leading conversational interfaces that transform customer interactions. Established in 2006, we seamlessly blend human acumen with cutting-edge artificial intelligence to tackle the most complex challenges in digital integration and data governance.
- Revenue
- $75.7M
- Customers
- -
- Year founded
- 2006
- Funding
- -
- Team size
- 340
- Growth
- -
9
Odigo
Boulogne-Billancourt, Île-de-France, France
Odigo is global provider of Contact Centre as a Service (CCaaS) solutions that enhance interactions between a brand and its customers. A pioneer in the customer experience (CX) market in France and now a European leader, for almost 40 years Odigo has supported more than 250 major companies in over 100 countries. Driven by a deep sense of professionalism, pragmatism and imagination, Odigo stands out for the unrivalled reliability and robustness of its solution, offering the best voice quality MOS (Mean Opinion Score) on the market. Our experts help private and public organisations choose and deploy the CX solutions and AI to ensure maximum performance and customer satisfaction.
- Revenue
- $73M
- Customers
- -
- Year founded
- 1986
- Funding
- -
- Team size
- 664
- Growth
- -
10
Laiye
Beijing, China
Laiye is the pioneer of the Work Execution System, a business and technology framework built around synergy between human and digital workers. Laiye’s software brings together in one platform the disparate tools businesses use to carry out digital tasks, such as Intelligent Document Processing(IDP), Conversational AI, Process Mining, Intelligent Automation and others. In addition, Large Language Models and Foundation Models will be leveraged in the design and use-case creation process, which will speed up development and time to value for customers. Built on the premise of an open ecosystem, Laiye helps businesses optimize the technologies they already have in place. Laiye is the first company in its industry to commit to returning 100% of licence fees should agreed business outcomes not be achieved. Learn more: www.laiye.com/en
- Revenue
- $70.2M
- Customers
- -
- Year founded
- 2015
- Funding
- -
- Team size
- 468
- Growth
- -
Inclusion Criteria
- Must capture and analyze voice, chat, or other communication data. - Should provide real-time transcription and insights. - Must include sentiment and emotion analysis functionalities. - Should enable keyword and topic detection from conversations. - Not just for recording; must also offer analytics and actionable insights.