As of May 2026, there are 205 SaaS companies in Feedback Analytics Software. They have combined revenues of $1.2B and employ 7.3K people. They have raised $492.2M and serve 514.5M customers combined.
Feedback analytics software is designed to help organizations gather, analyze, and act upon customer feedback to enhance products and services. These tools offer features such as customizable surveys, sentiment analysis, and trend tracking, enabling businesses to make data-driven decisions based on user insights. Primary use cases include improving customer satisfaction, refining product development, and enhancing marketing strategies. Typically utilized by customer experience (CX) teams, product managers, and marketing professionals, feedback analytics software supports various feedback collection methods, including surveys, reviews, and direct user interactions. The platforms often present insights through real-time dashboards, allowing for continuous monitoring and adjustment based on customer sentiment and feedback trends.
Sorting: Highest -> Lowest
Showing 10 of 82 companies ranked by annual revenue.
San Francisco, California, United States
Make the most out of your ecommerce data with Metrilo. Behavior-driven customer analytics, personalized email marketing and powerful CRM - all connected in one
United States
Product Benefits Streamlined Bug Reporting: Replicate simplifies the process of reporting bugs by allowing users to submit Loom videos and annotated screenshots, providing developers with clear, actionable insights Improved User Experience: By reducing the back-and-forth communication, issues are resolved faster, enhancing user satisfaction and reducing potential revenue loss. Ease of Deployment: The platform can be set up in less than five minutes without requiring any browser extensions or credit card information. How It Works Visual Feedback Collection: Users report issues using Loom videos or annotated screenshots. Developer Insights: This visual feedback helps developers quickly understand and address the problems.
Taipei, Taiwan
BQool Inc is a SaaS company which was founded on the idea that Amazon sellers should always have access to the most innovative software solutions available. BQool is committed to simplifying the day to day tasks that all Amazon sellers face, whether that be dynamic repricing, competitor research, feedback and reviews management or discovering the most profitable products to sell. Furthermore, BQool is dedicated to providing excellent customer service. With advisors around the globe, you can rest assured that any questions will be answered efficiently by BQool's team of experienced representatives. For more information about BQool, visit www.bqool.com.
Santa Clara, California, United States
Developer of an application that gathers and analyzes customer feedback. The company's application enables businesses to communicate with customers in real time and provides tools for social media marketing and data analytics.
Wrocław, Dolnyśląsk, Poland
TrustMate.io to zespół profesjonalistów oferujących innowacyjne narzędzie do zarządzania opiniami o firmie w Internecie. Podnosimy wiarygodność, wzmacniamy zaufanie kupujących, zwiększamy konwersję sprzedaży, polepszamy pozycję w wynikach wyszukiwania.
Stockholm, Stockholm , Sweden
OMBEA provides leading solutions for capturing and analyzing real-time feedback.
Austin, Texas, United States
Developer of a customer success measuring platform designed to measure the value of every customer interaction. The company's platform quantifies each customer's commitment to a brand or product and dynamically predicts, enabling companies to focus on accelerating profitable growth easily.
- Must provide tools for collecting feedback from multiple channels, including surveys and direct user interactions. - Should include data analysis features that reveal sentiment, trends, and key satisfaction drivers. - Must enable real-time tracking and updates as new feedback comes in. - Should support customizable reporting tools to visualize data effectively. - Not limited to basic feedback collection; must also analyze and deliver actionable insights.
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