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Top 205 Feedback Analytics Software SaaS Companies in May 2026

As of May 2026, there are 205 SaaS companies in Feedback Analytics Software. They have combined revenues of $1.2B and employ 7.3K people. They have raised $492.2M and serve 514.5M customers combined.

Feedback analytics software is designed to help organizations gather, analyze, and act upon customer feedback to enhance products and services. These tools offer features such as customizable surveys, sentiment analysis, and trend tracking, enabling businesses to make data-driven decisions based on user insights. Primary use cases include improving customer satisfaction, refining product development, and enhancing marketing strategies. Typically utilized by customer experience (CX) teams, product managers, and marketing professionals, feedback analytics software supports various feedback collection methods, including surveys, reviews, and direct user interactions. The platforms often present insights through real-time dashboards, allowing for continuous monitoring and adjustment based on customer sentiment and feedback trends.

Companies
205
Revenue
$1.2B
Funding
$492.2M
Employees
7.3K

Filters

Sorting: Highest -> Lowest

Filters
Revenue
All<$1M$1M-$5M$5M-$10M$10M-$100M$100M+
Funding (Locked)Growth (Locked)Team-Size (Locked)

Top Feedback Analytics Software Companies

Showing 10 of 2 companies ranked by annual revenue.

1
Trustpilot

Copenhagen, Denmark

Developer of a SaaS independent online review platform designed to make the Internet economy more transparent. The company's online review platform connects businesses with customers by collecting reviews, automate a review collection process, gather and monitor customer feedback to resolve issues for unhappy customers, enabling consumers and businesses to build greater two-way trust online.

Revenue
$225.8M
Customers
-
Year founded
2007
Funding
$179.7M
Team size
1.1K
Growth
30.35%
2
Affiniv Survey & Feedback

Bangalore, Karnataka, India

Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth. Using our product, you can create surveys, send them over multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on our AI-powered dashboard. Brands use this feedback to improve their existing products and processes, get ideas on new launches, and convert their detractors into promoters. Affiniv is affordable, easy to use, and comes with 1:1 onboarding support. We are a bootstrapped SAAS business building a high-quality product for our global customer base with customer experience at the heart of it.

Revenue
$129.6M
Customers
-
Year founded
2020
Funding
-
Team size
-
Growth
-

Inclusion Criteria

- Must provide tools for collecting feedback from multiple channels, including surveys and direct user interactions. - Should include data analysis features that reveal sentiment, trends, and key satisfaction drivers. - Must enable real-time tracking and updates as new feedback comes in. - Should support customizable reporting tools to visualize data effectively. - Not limited to basic feedback collection; must also analyze and deliver actionable insights.