Top 22 Feedback Analytics Software Companies With $10M–$100M Revenue (August 2026)

Ontario, Canada

Alida is a software company that provides a customer experience management (CXM) platform. Their platform enables businesses to collect, analyze, and act on customer feedback and insights, helping them to improve customer satisfaction, loyalty, and retention. Alida's CXM platform includes features such as survey creation, data analytics, and customer segmentation, which allow businesses to gather actionable insights from their customers and use that data to improve their products, services, and overall customer experience.

Oslo, Norway

enterprise feedback management and market research software

Foster City, California, United States

Conviva empowers the world’s leading brands to deliver flawless digital experiences and drive growth with real-time performance analytics and precise AI-powered insights and automation. By leveraging and computing client-side data from all users while they are in session, the Conviva platform unifies customer experience, engagement, and technical performance with business outcomes. This approach reveals issues and opportunities that other solutions miss, helping you boost conversions and revenue, optimize engagement, and proactively resolve issues before they impact your customers. To learn more about how Conviva can help improve the performance of your digital services, visit www.conviva.com. Curious to learn how you can identify and resolve hidden conversion issues and discover five times more opportunities for growth? Sign up for a demo today.

Palo Alto, California, United States

SurveySparrow is an experience management platform that allows you to collect, analyze, and act on customer feedback in real-time. So whether you’re looking to improve customer satisfaction, increase loyalty, or drive revenue growth, SurveySparrow has everything you need to create a world-class customer experience. Our key features include: - Super easy-to-use platform. - Chat-like Surveys enabling highly engaging conversational surveys. - Classic Surveys asking one question at a time. - Offline surveys that let you collect feedback even from the remotest of places, internet-free. - NPS surveys to measure customer sentiments and workflow with a single question. - Wide range of question templates to choose from. - Click-free dashboard and highly advanced report filters for generating insightful reports. - Efficient user management to optimize your workflow. - Optional open-ended follow-up question for NPS surveys to close the feedback loop. - Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals. - Survey Sharing across multiple channels to quickly get responses. - 1500+ integrations to avoid the hassle of using multiple tools. - Custom CSS to add your own personal touch to every survey. - White labeling to customize every element of your survey. - Sub accounts to manage surveys independently under just one parent account. - Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.

Louisville, Colorado, United States

Alchemer empowers you to do more with feedback. From a one-time survey to a powerful feedback program, Alchemer gives customer-obsessed teams the clarity to move from asking to action, driving your business forward. Expect more from feedback.

San Francisco, California, United States

user research platform

Austin, Texas, United States

software review platform

San Francisco, California, United States

Developer of a crowd-sourcing platform designed to provide developers with feedback for their applications. The company's crowd-sourcing platform helps mobile developers to communicate with their users, collaborate with their teams and build applications, enabling regular mobile users or beta testers to submit their feedback or report bugs about any mobile application in the most intuitive way, that is, by just shaking their device.

Miami, Florida, United States

The most advanced user testing platform. Get feedback from Real Users on your website, application or prototype and create better experiences for your customers.

London, London, United Kingdom

DataEQ uses a Crowd of humans to label millions of unstructured data points. This trains our cutting-edge AI to do remarkable things. This unique combination means we produce the highest quality customer data available. You can trust our data to measure and improve your CX, accurately monitor market conduct and deliver world-class customer service.