As of May 2026, there are 205 SaaS companies in Feedback Analytics Software. They have combined revenues of $1.2B and employ 7.3K people. They have raised $492.2M and serve 514.5M customers combined.
Feedback analytics software is designed to help organizations gather, analyze, and act upon customer feedback to enhance products and services. These tools offer features such as customizable surveys, sentiment analysis, and trend tracking, enabling businesses to make data-driven decisions based on user insights. Primary use cases include improving customer satisfaction, refining product development, and enhancing marketing strategies. Typically utilized by customer experience (CX) teams, product managers, and marketing professionals, feedback analytics software supports various feedback collection methods, including surveys, reviews, and direct user interactions. The platforms often present insights through real-time dashboards, allowing for continuous monitoring and adjustment based on customer sentiment and feedback trends.
Sorting: Highest -> Lowest
Showing 10 of 86 companies ranked by annual revenue.
London, England, United Kingdom
Provider of shared services platform designed to manage organizations customer experience and satisfaction needs. The company's platform delivers information via online dashboards, reports and pivot tables in PDFs, excel reports or directly to a data warehouse, enabling clients to do root cause analysis for each service and monitor the impact of their decisions over time.
Melbourne, Victoria, Australia
At Eclipse AI, we’re changing how businesses listen to their customers. By unifying the voice of customer data from surveys, calls, and reviews into one powerful platform, we turn fragmented feedback into actionable insights. Our mission? To empower companies to deliver exceptional customer experiences by uncovering what matters most to their customers—quickly and effectively. 🔍 What We Do - Consolidate feedback from multiple channels into a single source of truth. - Leverage AI to analyze and extract insights that drive better decisions. ✨ Why Choose Eclipse AI? We understand that managing siloed data can feel overwhelming. That’s why we make it simple, intuitive, and impactful. By connecting the dots, we help you identify trends, tackle pain points, and unlock opportunities to wow your customers at every step of their journey. 🌟 Who We Serve We work with businesses that have large volumes of customer data across various channels but lack the tools to unify and analyze it quickly. Let’s create experiences your customers will never forget. Reach out to [email protected] to learn how we can help you elevate your customer experience.
Istanbul, Istanbul, Turkey
Cloud4Feed is an AI driven feedback management platform. It enables companies to collect high volume of feedback from every touch point, increase loyalty and retention with AI driven insights and instant actions.
Sydney, New South Wales, Australia
Verbate is a self-managed video survey platform that offers instant feedback from users around the world.
Austin, Texas, United States
We make online review management easy. Don't miss another review. ReviewPush collects all your online reviews in one place. Free 30-Day Trial.
Paris, Ile-de-France, France
B-Reputation.com, solution de recueil d'avis clients, partenaires et salariés pour les entreprises. Un regard à 360° pour connaître et faire connaître la satisfaction de vos clients et partenaires. Nous récoltons les avis de tous les partenaires de l’entreprise - clients, fournisseurs, employés - et les rendons : • Visibles, pour que les gens qui cherchent l’entreprise la trouvent, et aient envie de travailler avec elle, • Crédibles, car nous sommes tiers de confiance et certifions tous les avis, • Utiles, car nous construisons avec chaque entreprise les questionnaires de satisfaction adaptés à son métier et ses partenaires. Rejoignez-nous sur https://b-reputation.com
United States
Unlock Your Business's True Potential with Customer Radar!🚀 In today’s competitive landscape, your reputation can be your greatest asset or your biggest challenge. At Customer Radar, we empower businesses to take control of their online reputation and drive growth through real-time feedback and actionable insights. Our innovative reputation management technology helps you: - Capture Direct Feedback: Understand your customers' experiences and resolve issues before they escalate. - Enhance Online Reputation: Leverage Google reviews and testimonials to build credibility and attract new customers. - Engage Your Team: Foster a customer-centric culture that drives exceptional service and satisfaction. Discover how we can help you transform feedback into your competitive advantage. Join the revolution in reputation management with Customer Radar!
Austin, Texas, United States
Merren is a multichannel survey and CX platform that helps users collect customer feedback via multiple channels like WhatsApp, Facebook Messenger, Dynamic Emails, Chatbot, etc. With multichannel survey deployment, built-in rewards platform, global panel of 35M+ customers, real-time data analytics and AI powered insights, Merren is the blazing fast customer data to insights platform Ready to build your first multichannel survey? Find out more at www.merren.io
Berlin, Germany
Collect-Reviews Ratings & Reviews - To Elevate Your Business At Collect-Reviews we work with retailers and brands to proactively collect honest and objective online reviews of products and services to fast-track their lift rate of traffic, sales and conversion. Brands and retailers know that products sell significantly better when they have been reviewed by users and that even products with negative reviews sell better than products with no reviews at all. Collect Reviews enables you to build trust with visitors to your website by showing them what really matters, exactly when it's most important. Using genuine customer feedback, collected from your previous customers, you can reassure new customers of your quality and service. Collect Reviews. Drive Sales. Significantly increase sales conversions and improve customer satisfaction
- Must provide tools for collecting feedback from multiple channels, including surveys and direct user interactions. - Should include data analysis features that reveal sentiment, trends, and key satisfaction drivers. - Must enable real-time tracking and updates as new feedback comes in. - Should support customizable reporting tools to visualize data effectively. - Not limited to basic feedback collection; must also analyze and deliver actionable insights.
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