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Top 591 Other Customer Service Software SaaS Companies in May 2026

As of May 2026, there are 591 SaaS companies in Other Customer Service Software. They have combined revenues of $5B and employ 35.7K people. They have raised $4.1B and serve 119.9M customers combined.

The Other Customer Service Software category encompasses a variety of tools designed to streamline customer support operations across different channels. These solutions typically include functionalities such as ticket management, customer interaction tracking, and self-service capabilities. Organizations use this software to enhance customer satisfaction by ensuring timely and effective resolutions to customer inquiries and issues. This category serves diverse use cases, enabling businesses to manage interactions through email, chat, social media, and other platforms. Common features include automation to reduce manual effort, analytics to measure performance, and integration capabilities with other business systems. Buyer personas often include customer support managers, operations personnel, and IT teams seeking to improve service efficiency and enhance the overall customer experience. Additionally, these software solutions are versatile, catering to industries such as retail, healthcare, and technology, where customer engagement is crucial. Effective customer service software fosters better communication between businesses and their customers, ultimately leading to improved loyalty and retention rates.

Companies
591
Revenue
$5B
Funding
$4.1B
Employees
35.7K

Filters

Sorting: Highest -> Lowest

Filters
Revenue
All<$1M$1M-$5M$5M-$10M$10M-$100M$100M+
Funding (Locked)Growth (Locked)Team-Size (Locked)

Top Other Customer Service Software Companies

Showing 10 of 78 companies ranked by annual revenue.

1
Schedulista

Los Angeles, Washington, United States

Schedulista provides a beautifully crafted scheduling service that lets clients book appointments right from your website, Facebook page, email message, or text. Our customers include talented artists, coaches, and therapists; respected businesses like Amazon and Microsoft; and venerated institutions like the YMCA and the University of California. Whether you're trying to create the perfect curl or trying to organize the world's biggest software conference, we're here to help you follow your passion.

Revenue
$10M
Customers
-
Year founded
2011
Funding
-
Team size
2
Growth
5831.41%
2
inMediata

San Juan,, Jalisco, Mexico

Provider of a software designed to solve problems and respond to the needs of customers. The company's software develops web-based services that increase efficiency and helps to reduce costs through real-time adjudication of claims, electronic funds transfers, on-line reconciliation and data mining and informatics, enabling individuals to have ease in their hospital and physician billing services and payment reconciliations.

Revenue
$10M
Customers
-
Year founded
2002
Funding
$12.8M
Team size
136
Growth
26.5%
3
Integrity Tech Solutions

Bloomington, illinois, United States

Integrity Solutions helps companies with sales performance, coaching, and customer service.

Revenue
$9.7M
Customers
-
Year founded
2001
Funding
-
Team size
58
Growth
73.38%
4
Sky Systemz

Harrodsburg, Kentucky, United States

Cloud POS system for any small and medium sized business with personalized customer service

Revenue
$9.7M
Customers
-
Year founded
2017
Funding
$3.3M
Team size
61
Growth
72.57%
5
Nagish

New York, New York, United States

Nagish makes communication more accessible using artificial intelligence (AI) to convert text-to-speech and speech-to-text in real time, designed for people who are deaf or hard of hearing.

Revenue
$9.6M
Customers
-
Year founded
2021
Funding
-
Team size
33
Growth
-
6
Hona

Orem, Utah, United States

The Domino's Pizza Tracker for service businesses and their clients.

Revenue
$9.5M
Customers
-
Year founded
2021
Funding
-
Team size
77
Growth
-
7
Hostfully, Inc.

United States

Travel communications platform for hotel connections, bookings, guidebooks, and itinerary access

Revenue
$9.5M
Customers
-
Year founded
2015
Funding
$7.6M
Team size
111
Growth
73.2%
8
YouMail

Irvine, California, United States

voicemail and call blocking service

Revenue
$9.4M
Customers
65K
Year founded
2007
Funding
$23.5M
Team size
38
Growth
-
9
ClickSend

Melbourne, Victoria, Australia

ClickSend is communications software for businesses and developers. We offer SMS, MMS, Voice, Online Mail, Email and Fax — to help you talk to the people who matter. We’re powered by our talented team of 100+ people who work in Australia, The Philippines, England, America, Vietnam and beyond. Our tools are used by some of the most trusted brands, organisations and developers globally. Because they’re simple to use, automate and integrate. ClickSend offers helpful 24/7 support, and lightning-fast delivery via a secure and reliable platform. Our customers send messages via our Dashboard, mobile app, flexible API or integrations. From small business to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved. ClickSend is proudly part of Sinch, the Customer Communications Cloud. For more details, visit: Website: www.clicksend.com or open a free account here: https://clicksend.com/signup

Revenue
$9.4M
Customers
-
Year founded
2013
Funding
-
Team size
85
Growth
-
10
Wolken Software

Bengaluru , Karnataka, India

software solutions provider

Revenue
$9.2M
Customers
-
Year founded
2011
Funding
-
Team size
159
Growth
26.5%

Inclusion Criteria

- Must provide robust ticket management capabilities. - Should enable communication across multiple channels (e.g., email, chat, and social media). - Must include analytics features for tracking support performance and customer satisfaction. - Should offer automation tools to streamline routine tasks and reduce manual workload. - Not just focused on sales or CRM functionalities; must specifically enhance customer support workflows. - Should integrate with other business systems and tools commonly used in customer service operations.