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Top 50 Other Customer Service Software Companies With $5M–$10M Revenue (August 2026)

As of August 2026, Latka tracks 76 other customer service software companies with $5M–$10M in annual revenue. They have combined revenues of $525.9M and employ 4.4K people. They have raised $528.2M and serve 4.1M customers combined.

Every company below sells other customer service software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Other Customer Service Software Companies do

The Other Customer Service Software category encompasses a variety of tools designed to streamline customer support operations across different channels. These solutions typically include functionalities such as ticket management, customer interaction tracking, and self-service capabilities. Organizations use this software to enhance customer satisfaction by ensuring timely and effective resolutions to customer inquiries and issues. This category serves diverse use cases, enabling businesses to manage interactions through email, chat, social media, and other platforms. Common features include automation to reduce manual effort, analytics to measure performance, and integration capabilities with other business systems. Buyer personas often include customer support managers, operations personnel, and IT teams seeking to improve service efficiency and enhance the overall customer experience. Additionally, these software solutions are versatile, catering to industries such as retail, healthcare, and technology, where customer engagement is crucial. Effective customer service software fosters better communication between businesses and their customers, ultimately leading to improved loyalty and retention rates.

Companies
76
Revenue
$525.9M
Funding
$528.2M
Employees
4.4K

Filters

Sorting: Highest -> Lowest

Filters
Revenue
All<$1M$1M-$5M$5M-$10M$10M-$100M$100M+
Funding (Locked)Growth (Locked)Team-Size (Locked)

Top Other Customer Service Software Companies With $5M–$10M Revenue

Showing 10 of 76 companies ranked by annual revenue.

1inMediata logo
inMediata

San Juan, Jalisco, Mexico

Provider of a software designed to solve problems and respond to the needs of customers. The company's software develops web-based services that increase efficiency and helps to reduce costs through real-time adjudication of claims, electronic funds transfers, on-line reconciliation and data mining and informatics, enabling individuals to have ease in their hospital and physician billing services and payment reconciliations.

Revenue
$10M
Year founded
2002
Funding
$12.8M
Team size
136
2Integrity Tech Solutions logo
Integrity Tech Solutions

Bloomington, illinois, United States

Integrity Solutions helps companies with sales performance, coaching, and customer service.

Revenue
$9.7M
Year founded
2001
Team size
58
3Sky Systemz logo
Sky Systemz

Harrodsburg, Kentucky, United States

Cloud POS system for any small and medium sized business with personalized customer service

Revenue
$9.7M
Year founded
2017
Funding
$3.3M
Team size
61
4Nagish logo
Nagish

New York, New York, United States

Nagish makes communication more accessible using artificial intelligence (AI) to convert text-to-speech and speech-to-text in real time, designed for people who are deaf or hard of hearing.

Revenue
$9.6M
Year founded
2021
Team size
33
5Hona logo
Hona

Orem, Utah, United States

The Domino's Pizza Tracker for service businesses and their clients.

Revenue
$9.5M
Year founded
2021
Team size
77
6Hostfully, Inc. logo
Hostfully, Inc.

United States

Travel communications platform for hotel connections, bookings, guidebooks, and itinerary access

Revenue
$9.5M
Year founded
2015
Funding
$7.6M
Team size
111
7ClickSend logo
ClickSend

Melbourne, Victoria, Australia

ClickSend is communications software for businesses and developers. We offer SMS, MMS, Voice, Online Mail, Email and Fax — to help you talk to the people who matter. We’re powered by our talented team of 100+ people who work in Australia, The Philippines, England, America, Vietnam and beyond. Our tools are used by some of the most trusted brands, organisations and developers globally. Because they’re simple to use, automate and integrate. ClickSend offers helpful 24/7 support, and lightning-fast delivery via a secure and reliable platform. Our customers send messages via our Dashboard, mobile app, flexible API or integrations. From small business to enterprise, ClickSend powers billions of messages around the world with 232+ direct carrier connections. Plus, ClickSend is always pay-as-you-go. That’s why ClickSend is business communications, solved. ClickSend is proudly part of Sinch, the Customer Communications Cloud. For more details, visit: Website: www.clicksend.com or open a free account here: https://clicksend.com/signup

Revenue
$9.4M
Year founded
2013
Team size
85
8Wolken Software logo
Wolken Software

Bengaluru, Karnataka, India

software solutions provider

Revenue
$9.2M
Year founded
2011
Team size
159
9RobotLAB Inc. logo
RobotLAB Inc.

Southlake, Texas, United States

RobotLAB is powering the last mile of robotics and AI, bringing turnkey autonomous solutions, from cleaning and delivery to security and customer service, directly to businesses nationwide and beyond. As the only robotics franchise, we combine proven technology with local expertise, enabling entrepreneurs to deliver cutting-edge automation and unparalleled ROI. Join us in transforming everyday operations and making advanced robotics accessible to every corner of your community.

Revenue
$9M
Year founded
2007
Team size
82
10Riva CRM Integration logo
Riva CRM Integration

Edmonton, Alberta, Canada

Riva is the leader in CRM and email integration.

Revenue
$8.9M
Customers
850
Year founded
2008
Team size
116

Frequently asked questions about Other Customer Service Software Companies With $5M–$10M Revenue

How many other customer service software companies with $5M–$10M in annual revenue are there?

Latka tracks 76 other customer service software companies with $5M–$10M in annual revenue. Together they generate $525.9M in annual revenue and employ 4.4K people.

Which other customer service software company with $5M–$10M in annual revenue is the largest?

inMediata is the largest, with $10M in annual revenue, founded in 2002.

How much revenue does a typical other customer service software company with $5M–$10M in annual revenue make?

The average other customer service software company in this list makes $6.9M a year, across 76 companies with reported revenue. They serve 4.1M customers combined.

Who are the leading Other Customer Service software vendors with $5M–$10M in annual revenue?

Ranked by annual revenue, the leaders are inMediata, Integrity Tech Solutions, Sky Systemz, Nagish and Hona.

How much funding have other customer service software companies with $5M–$10M in annual revenue raised?

The 76 other customer service software companies with $5M–$10M in annual revenue tracked here have raised $528.2M in disclosed funding between them.

Related Customer Service Software categories

All Customer Service Software SaaS categoriesEvery category we track inside Customer Service Software, each ranked by revenue.Browse every SaaS industryThe full A-Z of SaaS categories Latka tracks, from Other Customer Service to everything else.

Inclusion Criteria

- Must provide robust ticket management capabilities. - Should enable communication across multiple channels (e.g., email, chat, and social media). - Must include analytics features for tracking support performance and customer satisfaction. - Should offer automation tools to streamline routine tasks and reduce manual workload. - Not just focused on sales or CRM functionalities; must specifically enhance customer support workflows. - Should integrate with other business systems and tools commonly used in customer service operations.