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Top 50 Other Customer Service Software Companies Under $1M Revenue (August 2026)

As of August 2026, Latka tracks 218 other customer service software companies under $1M in annual revenue. They have combined revenues of $98.8M and employ 1.2K people. They have raised $19.2M and serve 8.4M customers combined.

Every company below sells other customer service software to other businesses and is ranked by its most recent annual revenue. Revenue, funding, headcount and customer figures come from CEO interviews on the Latka podcast, public company filings, and Latka estimates where a company has not disclosed a number.

What Other Customer Service Software Companies do

The Other Customer Service Software category encompasses a variety of tools designed to streamline customer support operations across different channels. These solutions typically include functionalities such as ticket management, customer interaction tracking, and self-service capabilities. Organizations use this software to enhance customer satisfaction by ensuring timely and effective resolutions to customer inquiries and issues. This category serves diverse use cases, enabling businesses to manage interactions through email, chat, social media, and other platforms. Common features include automation to reduce manual effort, analytics to measure performance, and integration capabilities with other business systems. Buyer personas often include customer support managers, operations personnel, and IT teams seeking to improve service efficiency and enhance the overall customer experience. Additionally, these software solutions are versatile, catering to industries such as retail, healthcare, and technology, where customer engagement is crucial. Effective customer service software fosters better communication between businesses and their customers, ultimately leading to improved loyalty and retention rates.

Companies
218
Revenue
$98.8M
Funding
$19.2M
Employees
1.2K

Filters

Sorting: Highest -> Lowest

Filters

Top Other Customer Service Software Companies Under $1M Revenue

Showing 10 of 218 companies ranked by annual revenue.

1Customerly logo
Customerly

Dublin, Ireland

Customerly is the first AI-native platform designed to automate customer support from end to end. At its core is Aura, our human-like AI assistant that understands intent, handles 50%+ of incoming conversations, and completes support tasks autonomously. From AI-powered inboxes and Chatflows to in-app surveys and analytics, Customerly unifies every customer touchpoint. SaaS companies use Customerly to accelerate resolution, reduce headcount pressure, and create unforgettable support experiences—without scaling support teams.

Revenue
$990K
Customers
24.9K
Year founded
2017
Team size
9
2PipelinePRO logo
PipelinePRO

Naples, Florida, United States

An all-in-one CRM platform that serves business owners all over the world

Revenue
$990K
Year founded
2019
Team size
9
3Content Snare logo
Content Snare

Brisbane, Queensland, Australia

If you work in a marketing agency, accounting firm (or pretty much any service business), you know how frustrating it is to get information from clients. Clients avoid your emails for weeks. When they get back to you it spirals into a 57-email trail full of questions and attachments. Even then, only half your questions will be answered and it's not clear which items are still outstanding. It's a big mess and a colossal waste of time. That's why we built Content Snare. It makes gathering info from your clients fast and easy. Think of it like sending a checklist, where your client can answer questions and upload images all in one place. If they don’t finish everything in one go, it will send automatic reminders to make sure you get what you need fast. It’s kind of like hiring a new personal assistant that does all the chasing for you, except you don’t have to pay another salary. It allows you to get back to higher value work, and at the same time makes the process easy for your clients. On average, our customers spend 71% less time gathering and chasing content than they did before finding Content Snare.

Revenue
$990K
Year founded
2016
Team size
9
4Simply CRM logo
Simply CRM

Denmark

CRM that you will actually use Get more customers, optimize your business and increase your profits – simply. Our mission is to make it simple for you to run your business. At Simply we have a hand picked team of professional individuals. We are all dedicated to develop and provide the most easy-to-use software – which makes your day to day business easier. We all work with great motivation, and with a focus on realising our vision which is to be the most simple and efficient CRM software.

Revenue
$990K
Year founded
2011
Team size
9
5Faundit logo
Faundit

Aarhus, Middle Jutland, Denmark

Lost & Found is a headache for hotels. We help you change that! Create positive experiences for staff and guests with Faundit. Digitalise your Lost & Found to automate tasks and save time and cost - and let Faundit take care of the complicated tasks such as payment and shipping. Used by +300 hoteliers to enhance their brand, increase guest satisfaction, and earn reviews. It is easy to register, fast to implement, and simple to monitor. Go live with Faundit in 10 minutes - make a difference today.

Revenue
$990K
Year founded
2018
Team size
9
6TimeTap logo
TimeTap

Charlotte, North Carolina, United States

TimeTap Online Scheduling is a simple & effective tool for the multifaceted and over-stressed life of service providers & appointment based businesses. The "insanely simple"​ booking software provides a client-focused approach to getting appointments on your schedule with beautiful, fluid calendars and lists to navigate & manage your time. The mobile friendly design lets you get appointments booked by anyone at any time from anywhere. With scheduling available right on your website, TimeTap lets you climb out from under the piles of missed calls and voicemails and get back to the front-lines of your business. Automate your scheduling with TimeTap's 100% free online booking software and you'll get more done with less stress.

Revenue
$990K
Year founded
2010
Team size
9
7ManyRequests logo
ManyRequests

Menlo Park, California, United States

Client portal software for creative agencies. Billing, intake forms, client requests, files, analytics -- all in one place under your own brand. Used by 1000+ creative agencies.

Revenue
$990K
Year founded
2019
Team size
9
8Sageflo logo
Sageflo

San Francisco, California, United States

Sageflo is the distributed marketing solution that empowers franchise, multi-brand, and regional teams to easily send branded email and SMS to local audiences. With Sageflo, enterprise companies scale their marketing at the local level, building community-focused connections, and driving customer loyalty and increased sales. Sageflo is trusted by leading brands and seamlessly integrates with major ESPs and customer engagement platforms.

Revenue
$990K
Team size
9
9Raven Notification API logo
Raven Notification API

San Francisco, California, United States

Raven provides a reliable infrastructure to manage all customer communication in one place. A single API delivers notifications across Push Notifications, SMS, Email, WhatsApp, Voice, In-App, Slack etc with any provider like Twilio, MessageBird, MSG91, Kaleyra etc. This saves tons of engineering time and helps you build great notification experiences for customers. You get a 360 degree view of all communication in one place and can optimize the best channel to reach out to a user. Manage all your templates at one place and edit/preview them directly from the dashboard. Retry/Fallback rules let you handle message delivery failures and make sure that your messages reach your users by using multiple channels and providers. We aim to make lives of developers and product managers easy so that they can focus on what they are building.

Revenue
$990K
Year founded
2021
Team size
9
10Vigilix, LLC logo
Vigilix, LLC

Greenville, South Carolina, United States

Vigilix is 100% focused on providing support tools for point-of-sale service providers. Virtual Technician is the only 3rd party PCI compliant solution for monitoring, alerting and remote control dedicated to the point-of-sale industry. Also recently released is an offsite backup service created specifically for point-of-sale systems. As the Total POS Support Solution, Vigilix Virtual Technician / Total Support Manager (TSM) provides real-time monitoring, alerting, and remote control through a single user console. Help Desk operators have real-time visibility into the exact condition of the point-of-sale systems from an enterprise level down to a specific location. Using the PCI compliant secure remote control option, Vigilix RC, technicians can respond to alerts quickly, thus preventing small issues from becoming big problems. Delivered as a Software as a Service application, Vigilix does not require additional software or hardware for deployment. Vigilix – The Total POS Support Solution. For more information visit WWW.Vigilix.com, or contact the company at 866-576-2839 x 14.

Revenue
$990K
Team size
9

Frequently asked questions about Other Customer Service Software Companies Under $1M Revenue

How many other customer service software companies under $1M in annual revenue are there?

Latka tracks 218 other customer service software companies under $1M in annual revenue. Together they generate $98.8M in annual revenue and employ 1.2K people.

Which other customer service software company under $1M in annual revenue is the largest?

Customerly is the largest, with $990K in annual revenue, founded in 2017.

How much revenue does a typical other customer service software company under $1M in annual revenue make?

The average other customer service software company in this list makes $453.1K a year, across 218 companies with reported revenue. They serve 8.4M customers combined.

Who are the leading Other Customer Service software vendors under $1M in annual revenue?

Ranked by annual revenue, the leaders are Customerly, PipelinePRO, Content Snare, Simply CRM and Faundit.

How much funding have other customer service software companies under $1M in annual revenue raised?

The 218 other customer service software companies under $1M in annual revenue tracked here have raised $19.2M in disclosed funding between them.

Related Customer Service Software categories

Inclusion Criteria

- Must provide robust ticket management capabilities. - Should enable communication across multiple channels (e.g., email, chat, and social media). - Must include analytics features for tracking support performance and customer satisfaction. - Should offer automation tools to streamline routine tasks and reduce manual workload. - Not just focused on sales or CRM functionalities; must specifically enhance customer support workflows. - Should integrate with other business systems and tools commonly used in customer service operations.