1
Raklet
San Francisco, California, United States
All-in-one platform for contacts, messaging and payments.
- Revenue
- $1M
- Customers
- 4.6K
- Year founded
- 2013
- Funding
- $120K
- Team size
- 5
- Growth
- -
Top 591 Other Customer Service Software SaaS Companies in May 2026
As of May 2026, there are 591 SaaS companies in Other Customer Service Software. They have combined revenues of $5B and employ 35.7K people. They have raised $4.1B and serve 119.9M customers combined.
The Other Customer Service Software category encompasses a variety of tools designed to streamline customer support operations across different channels. These solutions typically include functionalities such as ticket management, customer interaction tracking, and self-service capabilities. Organizations use this software to enhance customer satisfaction by ensuring timely and effective resolutions to customer inquiries and issues. This category serves diverse use cases, enabling businesses to manage interactions through email, chat, social media, and other platforms. Common features include automation to reduce manual effort, analytics to measure performance, and integration capabilities with other business systems. Buyer personas often include customer support managers, operations personnel, and IT teams seeking to improve service efficiency and enhance the overall customer experience. Additionally, these software solutions are versatile, catering to industries such as retail, healthcare, and technology, where customer engagement is crucial. Effective customer service software fosters better communication between businesses and their customers, ultimately leading to improved loyalty and retention rates.
Filters
Sorting: Highest -> Lowest
Top Other Customer Service Software Companies
Showing 10 of 222 companies ranked by annual revenue.
2
Inloop Studio
Bangalore, Karnataka, India
We are turbocharging growth with a blend of Agent AI and Human experts. With 24/7 expert access, your growth possibilities are limitless. We founded inloop.studio with a simple idea: How can everyone have low-cost, safe and consistent access to an expert? By launching inloop to ourselves, we built inloop.studio to make this vision a reality.
- Revenue
- $1M
- Customers
- -
- Year founded
- -
- Funding
- -
- Team size
- 2
- Growth
- -
3
VipeCloud
Palo Alto, California, United States
The #1 Rated CRM For Usability And Customer Satisfaction, Vipecloud Is A Complete Sales CRM And Marketing Suite With Unparalleled Support. Get Started Free!
- Revenue
- $1M
- Customers
- -
- Year founded
- 2011
- Funding
- -
- Team size
- 6
- Growth
- -
4
Helpwise
Palo Alto, California, United States
Helpwise is an easy-to-use customer service platform that allows teams to answer all customer queries across multiple channels from one single place in less time.
- Revenue
- $1M
- Customers
- 10K
- Year founded
- 2019
- Funding
- -
- Team size
- 8
- Growth
- -
5
Customerly
Dublin, Ireland
Customerly is the first AI-native platform designed to automate customer support from end to end. At its core is Aura, our human-like AI assistant that understands intent, handles 50%+ of incoming conversations, and completes support tasks autonomously. From AI-powered inboxes and Chatflows to in-app surveys and analytics, Customerly unifies every customer touchpoint. SaaS companies use Customerly to accelerate resolution, reduce headcount pressure, and create unforgettable support experiences—without scaling support teams.
- Revenue
- $990K
- Customers
- 24.9K
- Year founded
- 2017
- Funding
- -
- Team size
- 9
- Growth
- -0.38%
6
Raven Notification API
San Francisco, California, United States
Raven provides a reliable infrastructure to manage all customer communication in one place. A single API delivers notifications across Push Notifications, SMS, Email, WhatsApp, Voice, In-App, Slack etc with any provider like Twilio, MessageBird, MSG91, Kaleyra etc. This saves tons of engineering time and helps you build great notification experiences for customers. You get a 360 degree view of all communication in one place and can optimize the best channel to reach out to a user. Manage all your templates at one place and edit/preview them directly from the dashboard. Retry/Fallback rules let you handle message delivery failures and make sure that your messages reach your users by using multiple channels and providers. We aim to make lives of developers and product managers easy so that they can focus on what they are building.
- Revenue
- $990K
- Customers
- -
- Year founded
- 2021
- Funding
- -
- Team size
- 9
- Growth
- -
7
TimeTap
Charlotte, North Carolina, United States
TimeTap Online Scheduling is a simple & effective tool for the multifaceted and over-stressed life of service providers & appointment based businesses. The "insanely simple" booking software provides a client-focused approach to getting appointments on your schedule with beautiful, fluid calendars and lists to navigate & manage your time. The mobile friendly design lets you get appointments booked by anyone at any time from anywhere. With scheduling available right on your website, TimeTap lets you climb out from under the piles of missed calls and voicemails and get back to the front-lines of your business. Automate your scheduling with TimeTap's 100% free online booking software and you'll get more done with less stress.
- Revenue
- $990K
- Customers
- -
- Year founded
- 2010
- Funding
- -
- Team size
- 9
- Growth
- -
8
PipelinePRO
Naples, Florida, United States
An all-in-one CRM platform that serves business owners all over the world
- Revenue
- $990K
- Customers
- -
- Year founded
- 2019
- Funding
- -
- Team size
- 9
- Growth
- -
9
Faundit
Aarhus, Middle Jutland, Denmark
Lost & Found is a headache for hotels. We help you change that! Create positive experiences for staff and guests with Faundit. Digitalise your Lost & Found to automate tasks and save time and cost - and let Faundit take care of the complicated tasks such as payment and shipping. Used by +300 hoteliers to enhance their brand, increase guest satisfaction, and earn reviews. It is easy to register, fast to implement, and simple to monitor. Go live with Faundit in 10 minutes - make a difference today.
- Revenue
- $990K
- Customers
- -
- Year founded
- 2018
- Funding
- -
- Team size
- 9
- Growth
- -
10
Sageflo
San Francisco, California, United States
Sageflo is the distributed marketing solution that empowers franchise, multi-brand, and regional teams to easily send branded email and SMS to local audiences. With Sageflo, enterprise companies scale their marketing at the local level, building community-focused connections, and driving customer loyalty and increased sales. Sageflo is trusted by leading brands and seamlessly integrates with major ESPs and customer engagement platforms.
- Revenue
- $990K
- Customers
- -
- Year founded
- -
- Funding
- -
- Team size
- 9
- Growth
- -
Inclusion Criteria
- Must provide robust ticket management capabilities. - Should enable communication across multiple channels (e.g., email, chat, and social media). - Must include analytics features for tracking support performance and customer satisfaction. - Should offer automation tools to streamline routine tasks and reduce manual workload. - Not just focused on sales or CRM functionalities; must specifically enhance customer support workflows. - Should integrate with other business systems and tools commonly used in customer service operations.